Jacob Grimm
Jacob Grimm at White's Ford
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Jacob Grimm

Service Advisor

White's Ford

1780 N Main St
Orrville, OH 44667

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4.8
118 Reviews
4.8

118 Reviews

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118 Reviews of Jacob Grimm

May 01, 2024

Dealership Rating
Employee Rating

Jacob was courteous. The recall job was done in reasonable time. Crazy what oil change costs now. More

by rdwolf2010
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Schnelder

April 30, 2024

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Clean, bright shop and dealership. Smiling and helpful staff. In and out for oil change More

by mallrailer
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Recommend Dealer
Yes

April 30, 2024

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Thought they did a great job,even caught an unseen problem and got it fixed. More

by trapshooter.bw
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Curtis Leighty, Thom Tate

April 25, 2024

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Didn’t really like the buy experience with the contract sales company. I can say the dealer has made the experience better by taking care of the problems that we have had. They also came and picked me up t More

by ljbear_57
Service Price Transparency
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Recommend Dealer
Yes

April 24, 2024

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The dealership was clean. The associates were all polite and courteous. The work was done quickly. I would recommend this dealership to friends. More

by rm11885
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Thom Tate

April 20, 2024

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They are very professional and courteous. Very helpful to their customers. We will definitely be repeat customers in the future. More

by tchncrze
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Frantz , Jonathan, the new salesman. I'm sorry I do not remember his last name.

April 14, 2024

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Great service! Drove in with low tire and got the fire fixed and oil changed with no appointment. More

by ksweig63
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Recommend Dealer
Yes

April 12, 2024

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Great personnel. All staff seemed to care. Car lot and service department well kept and clean. More

by Thomas.Machamer
Service Price Transparency
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Recommend Dealer
Yes

April 11, 2024

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I have a high level of trust in White’s Ford service center going back decades of personal experience with them. They have always treated me, and my family with respect and sincerely made every effort t More

by Sgeorge
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Curtis Leighty, Thom Tate, Doug Harsh, Dave Schnelder , Eric Perry, five stars

March 29, 2024

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Employee Rating

Great communication and a real willingness to please Curt and Jacob provided exceptional customer service More

by rfoutty
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

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