Jacob Grimm
Jacob Grimm at White's Ford

Jacob Grimm

Service Advisor

White's Ford

1780 N Main St
Orrville, OH 44667

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4.6
409 Reviews
4.6

409 Reviews

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409 Reviews of Jacob Grimm

August 18, 2026

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Employee Rating

Extremely helpful and kind. He always makes you feel like he cares. He is much appreciated! I don't know the name of the young man who serviced my car, but he also was very More

by DBIRD46
Service Price Transparency
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Recommend Dealer
Yes

August 14, 2026

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My service was very good. Staff very friendly, my recall was done in a timely manner. More

by tressaschiefer8808
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Recommend Dealer
Yes

August 09, 2026

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Qouted one price for service and it $2000 more. Been a loyal customer for a long More

by Swr17s88
Service Price Transparency
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Recommend Dealer
No

July 25, 2026

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This dealership has great customer service and they have many master technicians, everyone there is so kind and they appreciate my business, I will definitely be coming back. More

by JEANIENF
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Recommend Dealer
Yes

Other Employees Tagged: Thom Tate, Doug Harsh

July 23, 2026

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I had an excellent experience at White's Ford in Orrville, Ohio. I dealt with Jacob Grimm who got me in and out faster than they even estimated I very much appreciate the hard work by Jacob and the More

by RUaMustang2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Corey Gibson

July 20, 2026

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Employee Rating

Everybody was very helpful and very kind. I'm glad my car is in shape again thank you very much. More

by SINGERMARG
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

June 24, 2026

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Employee Rating

The dealerships service department is top notch. They were patient explained things things clearly and didn't try to over sell just did what was necessary at a great price More

by BONZ1_1
Service Price Transparency
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Recommend Dealer
Yes

June 14, 2026

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Tom is sexy and I want to do things to him that normally people would think is weird More

by bwepler1
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Recommend Dealer
Yes

June 13, 2026

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Your service department needs work. They don't seem to be up to date on various functions especially when the car is older and needs updating. Such as the installed GPS system More

by LGWEBB
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: George Frantz, Corey Gibson

June 06, 2026

Dealership Rating
Employee Rating

Great customer service Jacob was very helpful, listened to my concerns, and followed through with the maintenance on my vehicle. More

by plgcmcdermott
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

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