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White's Honda of Lima

Lima, OH

4.7
1,798 Reviews
We have been in business for over 60 years, and we have always sought to give our customers the very best car buying experience. In that time we have remained a family-owned dealership that focuses on providing our customers with what they need. We take customer service very seriously, and we always strive to create a comfortable, family-friendly environment. This community means the world to us and we aren’t going anywhere. We are always look for ways to make a difference, not only for our customers, but also for the community through fundraisers and acts of service. Our team will always treat you right, and we will find you the perfect vehicle whether it is a new Honda, or something else entirely. When you come to White's Honda of Lima you will have a Better Experience, you will get a Better Price, and we will always Make it Easier. Come down and see us in Lima, where we serve all of Northwestern Ohio. Here we go the extra mile to ensure that every customer has a great experience with us.
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3500 Elida Road

Lima, OH

45807

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Showing 1,799 reviews

December 08, 2024

Very pleased with the service and attention that is paid to our vehicle at White Honda in Lima, Ohio. Brent takes good care of us. More

by THESOCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Everyone was very friendly and pleasant. Did not feel pressured to buy. And nice that we were showed the bells and whistles More

by rhoelsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoey Ludinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sayler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

It’s nice to know you get good service and a place you can trust. Fair pricing More

by CLHEFFNER6875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nungester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Querry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

The dealership was very responsive to me request for an appointment for routine maintenance on my 2024 CRV. More

by EWANNEMACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

I had a recall on my CR-V. I was told it would take about an hour and a half so I worked on my Christmas Cards in their waiting area. Just about on the nose they said it was d More

by bratt
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

As always, we were treated with respect and kindness! Bret always does a fantastic job! More

by SRBINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Querry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

White's Honda of Lima responded

Thank you so much for your kind words! We are so glad you had a great experience!!

December 05, 2024

The vehicle that I purchased had a major part break with in 60 days of purchase and the dealership was awful to work with. More

by stockerdakota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pseekos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Mertz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

White's Honda of Lima responded

We are so sorry you had such a bad experience with us. We strive to give every customer the best experience possible, and we thought by reimbursing you your money, we would have made it right, but clearly we still missed the mark. We hope one day we can earn your business back. Thank you for leaving a review, as we can you this to train our employees to prevent future mishaps.

December 03, 2024

The process was so easy and quick. Bryan was so helpful and knowledgeable. I would recommend to everyone More

by Trish.fuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

White's Honda of Lima responded

Thank you so much for you kind review on Bryan! We really appreciate it!

December 02, 2024

Too busy trying to upsell me on extra services and didn't fill wiper fluid. More

by the.craig.morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tatyana Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Nice atmosphere, salesman was very friendly and educated on the vehicle that we purchased also the technician helped link our phone to the vehicle and also went through everything with us also. More

by bradleyzwiebel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Sayler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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