White's Honda of Lima - Service Center

I asked for them to look at my rear drivers side wheel as it had been low and I had to pump it up multiple times. I dropped my vehicle off the night before for morning service and I had to reach out to them it had been low and I had to pump it up multiple times. I dropped my vehicle off the night before for morning service and I had to reach out to them at noon. I had scheduled an 8:30 appointment, and they had not gotten to my car yet. Once all service was completed they assured me my tire was fine and they topped it off with air. Two days later it was low again. I took it to a local tire shop and there was a nail present. Obviously they did not even inspect my tire. It makes me question whether my brakes, that I also asked to be looked at, are fine like they claim. Just not a great experience overall for the price paid. More

I love dealing with whites. They treat me like family with a smile and a hug every time I walk in the door They treat me like family with a smile and a hug every time I walk in the door More

Tyler Hepp and the Service Dept. are GREAT! Friendly, professional, and happy to answer any questions! are GREAT! Friendly, professional, and happy to answer any questions! More

Took my car in for routine maintenance. Good customer service and support. No issues. My dog enjoys being part of the experience also. Good customer service and support. No issues. My dog enjoys being part of the experience also. More

Welcoming staff. Cared about my concerns. Stopped what they were doing to focus on my problem. Cared about my concerns. Stopped what they were doing to focus on my problem. More

They are always cordial and on schedule. The place is clean and neat. Hospitality is great! The place is clean and neat. Hospitality is great! More

Fast great service. Had a question and they were able to answer it. Good time. Had a question and they were able to answer it. Good time. More

Very easy to schedule. Let me know what was going on every step of the way. Arranged for pickup Let me know what was going on every step of the way. Arranged for pickup More

Lug nuts NOT tightened on front set of tires and 3 lug nuts not tighten on left rear. I had a service man tighten them for me. Thank god I was not injured or someone else. nuts not tighten on left rear. I had a service man tighten them for me. Thank god I was not injured or someone else. More

Appointment was on schedule not a problem and the wait was short great job I’ll be back was short great job I’ll be back More