White's Toyota of Lima - Service Center

Exceptional service members ! From purchase to routine maintenance, these folks are the standard of excellence when it comes to customer service. It Always feels like you are top From purchase to routine maintenance, these folks are the standard of excellence when it comes to customer service. It Always feels like you are top priority here ! I love this place ! Everyone you pass or that passes you is welcoming and ensures you are taken care of. Hats off to you folks , You Are Fabulous ! Keep up the great work !!! If I was rich, I'd buy you all pizza on Fridays ! More

Purchase Toyota The staff at Allan Nott made purchasing our Highlander an easy experience. As we looked at a different Toyota, they were able to find the exact car w The staff at Allan Nott made purchasing our Highlander an easy experience. As we looked at a different Toyota, they were able to find the exact car we were looking for. A special thanks to Avery for explaining all the new technology on our Highlander. We would highly recommend Allan Nott for purchasing a new Toyota! More

Service department is the best!! The service department has always been up front and treated me like a person. The staff has been friendly and professional person. I'd recommend thi The service department has always been up front and treated me like a person. The staff has been friendly and professional person. I'd recommend this dealership to anyone. Thanks for caring. More

What can they make worst. I purchased a new HRV ay the end of December of 2017. Took it in for first Maintance and oil change I was told and shown my cabin air filter was torn I purchased a new HRV ay the end of December of 2017. Took it in for first Maintance and oil change I was told and shown my cabin air filter was torn and needed replaced. The car had 5000 miles on it and I never removed it, how did it get torn. I know they wanted to charge me $50.00 to replace, remember the car had 5000 miles on it. Second time it was in for oil change they cleaned the car out and they scratched the instrument panel the car had 10000 miles. They said they would pay for repairs now their will not. Not happy with Allan Nott. The last honda I purchase from the Findley dealer had no problems. Every time I go to Allan Nott there seems to be a problem. Thursday they changed oil and I took a 400 mile trip keep hearing rattle. I look to find that hood had not been latch. This is not good service. Robert McPheron More

.Service Dept. Service Department took great care of my granddaughter when she took my car in. Even though there was a delay they gave her great service Service Department took great care of my granddaughter when she took my car in. Even though there was a delay they gave her great service More

Poor customer service My wife and I were treated poorly. The manner and additude in which we were informed on what could be wrong with our 2017 honda was very bad. My wife and I were treated poorly. The manner and additude in which we were informed on what could be wrong with our 2017 honda was very bad. More

Excellant Service was excellent, was kept informed as to the progress. Steve Nungester explained all the details of what was being done. Will be using your se Service was excellent, was kept informed as to the progress. Steve Nungester explained all the details of what was being done. Will be using your service again. More

A+ Service Team Had to have my newly purchased vehicle in for a bad hood latch sensor. The staff was superior as was the experience. Highly recommend them! Had to have my newly purchased vehicle in for a bad hood latch sensor. The staff was superior as was the experience. Highly recommend them! More

Quick and easy. I had to get my oil changed, and I was a little over my mileage for the free services. They still gave me it! Thank God because I had 62 dollars left, I had to get my oil changed, and I was a little over my mileage for the free services. They still gave me it! Thank God because I had 62 dollars left, and hardly any gas. Almost cried when the guy told me I owed nothing! More

Professional .organized, and courteous!! Brett Condon does an outstanding job in the service dept !! He pre-ordered the necessary parts for my service appnt., knowing that we have to travel 4 Brett Condon does an outstanding job in the service dept !! He pre-ordered the necessary parts for my service appnt., knowing that we have to travel 40 miles to get to Alan Nott. In doing so, he saved me an extra trip through his organization and thoughtfulness. I have had experiences with a lot of service manager-types in my life, but Brett is definitely a cut above the rest!! Give that man a raise---what an asset for Alan Nott Honda!!-----MJAY, St Marys, OH More