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White's Toyota of Lima - Service Center

Lima, OH

4.5
673 Reviews

673 Reviews of White's Toyota of Lima - Service Center

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October 29, 2014

service review I was able to get in and out very quickly. Everyone was very helpful and quick to ask how I could be helped. Thank you for your quick and friendly se More

by mlburky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 06, 2014 -

White's Toyota of Lima responded

Thanks for choosing us, mlburky! Our service department works tirelessly to ensure that our friends get everything they need in a quick and efficient manner. Come on back and see us the next time you need your vehicle serviced! Thanks again!!!

October 27, 2014

scraping noise Jeff Sousa, Service Advisor, at Allan Nott Honda-Toyota was very friendly and helpful, answered questions and kept us informed. Thanks, Jeff, for tak More

by hoffmmld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa, Mark Youngpeter
Nov 26, 2014 -

White's Toyota of Lima responded

Thanks for sharing your experience with us! We will be sure to share your kind words with Jeff Sousa.

October 22, 2014

Flashing Light - Fast Solution Our check engine light was flashing so came to our Honda dealership. Jeff Sousa, the Service Advisor, was friendly and understanding. Concerned, he a More

by DFett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa
Oct 23, 2014 -

White's Toyota of Lima responded

No, thank you for trusting us with all of your automotive needs, DFett! Despite your check engine light coming on, we're thrilled that Jeff was able to meet all of your needs with a sense of urgency. Thanks for coming to us for your service needs. If anything at all comes up again, please let us know. Thanks again for the nice review!!!

October 20, 2014

The guy's are good The service advisor Jeff was great. I came into the dealership to get a oil change and new battery put into my keyless entry pad. He was fast, friendl More

by cordale Ingram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Sousa
Oct 23, 2014 -

White's Toyota of Lima responded

Thanks for stopping in Cordale! We stress the sense of urgency to everyone here at Allan Nott, and love it when we are recognized for it. And yes, please come on by again and take a look at a new Accord whenever you get the chance! And please do recommend us! Thanks for being such a great customer, and take care.

October 17, 2014

Quick remedy Somehow a needed part was not ordered, but Jeff Sousa quickly and professionally addressed the issue and my car was taken care of in record time. More

by swieser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa
Oct 23, 2014 -

White's Toyota of Lima responded

Thanks for the nice review, swieser! We are happy that Jeff managed to get you in and out in the most efficient way possible, even though the part was not ordered. We hope to see you again in future! Take care!!!

October 07, 2014

Friendly, Professional and Polite Service Service always takes longer than expected but since I'm retired , I don't mind. Compared to the other dealership I frequent, Palm Toyota in Punta Gord More

by Kenneth Sandvoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob White Sr.
Oct 08, 2014 -

White's Toyota of Lima responded

Thanks for being a long time customer, Kenneth! We take on our service orders with a fierce sense of urgency, and do the best we can to make sure that everything goes smoothly for our customers. Thank you for the nice words about our dealership!!!

October 01, 2014

Friendly, efficient service It was Easy to make my appt online. My service was friendly and efficient. My wait time was an hour as explained by the service department. More

by Snmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2014 -

White's Toyota of Lima responded

Communication is key in our line of work, snmiller. So we do everything we can to ensure that everything is explained to you, both in person and on the internet, in the most efficient manner possible. We're very glad you appreciated the kindness of our service department, and the easy accessibility of scheduling a service appointment online. We look forward to seeing you again!

September 27, 2014

Fast, Friendly & professional I am always confident in the service at Allan Nott. They offer a great value and I am in and out in a respectable time frame. Great folks there and ve More

by akfshunter49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2014 -

White's Toyota of Lima responded

Thanks for being confident in us, akfshunter49! We sure try to get our service customers in and out in the most urgent and efficient way possible. Our certified techs look forward to taking care of all of your vehicle needs in the future! Thanks again!!!

September 25, 2014

OUTSTANDING CUSTOMER CARE There are very few places in our community that I would rate this highly on customer care. From the time I walked in the door until my service was co More

by LesRig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa
Sep 25, 2014 -

White's Toyota of Lima responded

Hi LesRig!, Part of our ability to provide a "better experience" for our customers comes from the joy that we get in continuing to work with the people who have frequented our dealership and become our family over the years. We want to thank you so much for the phenomenal review, and we will continue striving to get even better. We look forward to seeing you for another 30 years! Cheers!

September 09, 2014

Honda recall I had an appointment for a Honda recall on my 2009 Honda Odyssey. I was very impressed by the service department and the overall handling of the prob More

by monnb1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Sep 15, 2014 -

White's Toyota of Lima responded

Hi monnb1942, Thank you for recommending us! We really push for all of our staff to be as professional and efficient as possible at all times. A happy customer makes a happy Allan Nott Service team! Thanks again!!!

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