White's Toyota of Lima - Service Center

Overall the experience is positive. However on this trip the part needed was not in stock after I was told on the phone prior to bringing the car in that it was. This was a recall service so why the heck wo the part needed was not in stock after I was told on the phone prior to bringing the car in that it was. This was a recall service so why the heck would the dealership NOT have the part? I had to reschedule. Wasted most of a day. Price of oil change had nearly doubled since last time so will not be having the service department do that any longer. More

I was very pleased that Honda honored the warranty on the IMA battery even though it had already expired. At first, I thought that I would have to pay the entire cost of the repair. I was relieved not to h IMA battery even though it had already expired. At first, I thought that I would have to pay the entire cost of the repair. I was relieved not to have to pay a large repair bill that would have wiped out all or most of the savings on gasoline realized by driving a hybrid vehicle. More

We delt with Jarret Hammons for our headlight repair on our 2008 Toyota Avalon. We were very pleased with Jarret's professionalism and concern for our problem. He was prompt and rectified the situation. our 2008 Toyota Avalon. We were very pleased with Jarret's professionalism and concern for our problem. He was prompt and rectified the situation. We would ask for Jarret again in the future. More

I have been a customer of Allan Nott's for over 7 years. I have both purchased a vehicle and have it serviced regularly by them. The Service Advising staff that Jessica Randall has in Brett Condon years. I have both purchased a vehicle and have it serviced regularly by them. The Service Advising staff that Jessica Randall has in Brett Condon and Andrew Burkholder are some of the best in the industry! Whenever service needs performed, I always ask for Adam Williams. I have complete trust in his skills and recommendations on service when it comes to my vehicle. I love my rugged and dependable 2008 Toyota 4Runner and Allan Nott which helps keep it running in top shape! 95,000 miles down and another 200,000 to go...Why would I go anywhere else? More

It's always easy to get in for service. Very courteous people, excellent customer service. Thank you! Sometimes I even enjoy getting the shuttle service, which is very helpful. courteous people, excellent customer service. Thank you! Sometimes I even enjoy getting the shuttle service, which is very helpful. More

The service staff at Allan Nott Honda Toyota made my service visit as pleasant and quick as humanely possible. The service area is clean and filled with reading material, coffee & water to pass the tim service visit as pleasant and quick as humanely possible. The service area is clean and filled with reading material, coffee & water to pass the time. It's great to pull right in to the garage never having to get out in the weather. More

Always have good relationship with this service provider. Always friendly and knowledgeable. Will return to this dealership for all my automobile needs for sure. None better! Always friendly and knowledgeable. Will return to this dealership for all my automobile needs for sure. None better! More

Their sercice team is very attentive. While I was in to reprogram one of my two key xxxxxxI was aaked by several employees if I was being helped. They seem very kind and considerate as they gave my two chi reprogram one of my two key xxxxxxI was aaked by several employees if I was being helped. They seem very kind and considerate as they gave my two children one a toddler the other an infant a coloring book and a toy to keep and play with. When their happy moms happy. That meant a lot. I appreciate the free shuttle service as well as the complimentary water bottles. My experience this time around was a home run. Thank you Allan Nott ! More

I have owned many Toyota's over the years and this is the first service department (previous cars at different dealerships) that I feel is truly interested in "serving" not "gouging" the customer. There the first service department (previous cars at different dealerships) that I feel is truly interested in "serving" not "gouging" the customer. There is no high pressured sales pitch for repair work and in several instances I have been told I didn't need a particular serve due to having high efficiency fluids. They could have easily said nothing and I would never have known the difference! They are building a relationship with me based on trust and that's refreshing!!! More

Each time I bring my car for oil changes and tire rotations is a pleasant experience. All the staff is very knowledgable and friendly. The waiting areas are comfortable, and courtesy car is availab rotations is a pleasant experience. All the staff is very knowledgable and friendly. The waiting areas are comfortable, and courtesy car is available if I need to run an errand while waiting. I would definitely recommend this service center to others! More