White's Toyota of Lima - Service Center

We had excellent service at Allan Nott! The service department emailed us with a confirmation time for our appointment and included a copy of our description of the difficulty we were having with our v department emailed us with a confirmation time for our appointment and included a copy of our description of the difficulty we were having with our vehicle. After reading it, we realized we had left out some information. We responded to the email with more information and our car's profile was updated. We thought there was a problem with the transmission, but we were told the only issue was one with a wheel and it was still under warranty. Honesty and integrity are clearly a priority for Allan Nott. Although we purchased our vehicle from Allan Nott, we live out of town and frequently take our cars to local shops for the convenience. After our excellent service at Allan Nott, we're rethinking our plan. Thanks, guys! More

Scheduled the 30,000 mile service. As usual was checked in and processed with the usual efficiency. Was shown two air filters that needed replaced and approved this. Used coupons to bring down the cost o in and processed with the usual efficiency. Was shown two air filters that needed replaced and approved this. Used coupons to bring down the cost of service. Am happy with the service-price of parts seems high compared to what the same part would cost at an auto parts store. Great workmanship-have not had to return the car because of this. More

I had a very good experience last week when I took my husband's car in for an oil change. Everything went very well and we were very pleased with the way we were taken care of promptly. There was a who husband's car in for an oil change. Everything went very well and we were very pleased with the way we were taken care of promptly. There was a whole different attitude from the service staff since the last time we were there when staff were very busy doing other things than waiting on customers. As soon as I walked into the service department, a gentleman asked almost immediately if he could help me (sorry, I didn't look at his name and I should have). He was very kind and personable and I felt like he truly was interested in why I was there. When I returned to pick up the car, the same gentleman assisted me and it was a really pleasant experience. In and out in a flash:) He went over each item they did on the car and he assured me the detailing was completed this time since it had been missed on two recent occasions. I was pleased and I thank you for your courteous and excellent service:)))))) More

Allan Nott service has always been very accommodating. Everyone I interacted with was great! Tracy and Brett helped me get the things done to my van that needed done, Avril helped me get home and Jessica Everyone I interacted with was great! Tracy and Brett helped me get the things done to my van that needed done, Avril helped me get home and Jessica stayed open a little late so I could pick up my van. Of course the work was done right, I guess that would be a given... For all the extras,... I thank you! More

I made an appt for service. Other services were recommended as needed at the time. They were able to do the needed service without asking me to come back another day. I also was able to take adva recommended as needed at the time. They were able to do the needed service without asking me to come back another day. I also was able to take advantage of their shuttle service which helps to make my time count while I wait. Thanks. More

Was able to get an appointment same day after calling in that morning. I actually dropped off my car earlier and they actually finished it earlier before lunch so I could get on my way. that morning. I actually dropped off my car earlier and they actually finished it earlier before lunch so I could get on my way. More

Had problems with my air. Condenser was damaged. Had my insurance take a look at it. Had Alan Knot Service fix it. Treated very well with service , insurance take a look at it. Had Alan Knot Service fix it. Treated very well with service , More

The service personnel are friendly and attentive to your needs. I like the shuttle service which saves us from making two trips to the dealership. There is usually a cost estimate attached to the service. needs. I like the shuttle service which saves us from making two trips to the dealership. There is usually a cost estimate attached to the service. More

As always the service was very good. I brought my car in for an oil change and asked them to look at a problem I was having - the inspection of the problem was at no charge which I greatly appreciated! A pr for an oil change and asked them to look at a problem I was having - the inspection of the problem was at no charge which I greatly appreciated! A problem was discovered with the brakes and although they did have to keep my car overnight while the part was ordered the service was polite, respectful and considerate. If I had to complain about anything it was that the brake part was not in stock for my 2007 Honda Fit. I have brought my Fit to the dealership for service since purchasing the car from them and will continue to do so. More

Andrew and George were both excellent. Andrew met all of my services needs with professionalism and expertise, and ended up saving me money by his advice. He won a life-long customer by his approach and his my services needs with professionalism and expertise, and ended up saving me money by his advice. He won a life-long customer by his approach and his courtesy. George more than met every need in the sales department, answering questions and treating me with respect and dignity. I will not look anywhere else for sales or service on my vehicles again, I am very impressed with the staff at Allan Nott. Many Thanks from Michael Jenkins More