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Whiteside Chevrolet Buick GMC Cadillac
St. Clairsville, OH
181 Reviews
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181 Reviews of Whiteside Chevrolet Buick GMC Cadillac
October 11, 2018
oil Change I was greeted by someone saying that they would be right with me and I was. But struck me as them being bothered that I was there so late in the day. I was greeted by someone saying that they would be right with me and I was. But struck me as them being bothered that I was there so late in the day. My scheduled appointment was to be at 5pm. I had called about 2 hours earlier to say that I may not be able to make my appointment, but I did and arrived 10 minutes early. I was on my way home before 6, which was good. The floor and seat protection was left for me to dispose of. I did not like that or there should have been a trash can I could use. More
by SAMUELLUCARELLI
Verified CustomerEmployees Worked With
No one said who they were.
October 09, 2018
Avalanche We were shown the vehicle we were interested in and given the opportunity to test drive. Ryan was friendly and answered all our questions. He was a p We were shown the vehicle we were interested in and given the opportunity to test drive. Ryan was friendly and answered all our questions. He was a pleasure to deal with Upon completion of paperwork he gave our granddaughter a Whiteside teddy bear. Needless to say he was a hit!! Just hope the truck is dependable. More
by becker0912
Employees Worked With
Ryan Hunter
October 09, 2018
Great Job ! Lisa was very helpful ,nice ,and didn't take long. She is Awesome! As well as the rest of the staff. Keep up the good work guys ! Lisa was very helpful ,nice ,and didn't take long. She is Awesome! As well as the rest of the staff. Keep up the good work guys ! More
by klong9
Employees Worked With
Lisa Buch
October 09, 2018
Regular service appointment. A BIG disappointment I had a long time established service appointment last Friday at 10 AM. I waited for an oil change and tire rotation service to be performed. I did I had a long time established service appointment last Friday at 10 AM. I waited for an oil change and tire rotation service to be performed. I did not get out of the waiting area until 11:20 AM. After waiting I noticed none of my tires had been checked for air pressure. All 4 tires were 3 to 4 pounds underinflated (32 lbs normal) One tire registered 27 lbs. I checked my tire pressure to make sure what I was reading from dashboard about tire pressure was correct. Indeed, each tire pressure was low as indicated. I took the car to a near by gas station and filled each tire to the 32 lb pressure. I am concerned that all the checks that are to be made on a car are NOT being done. This is very concerning to me. More
by SASOBEL
Employees Worked With
service person who took care of my car
October 06, 2018
Customer service needs work. I believe that more people should be cross trained so customers don't have to wait a week to get their vehicle because a person that works constantly I believe that more people should be cross trained so customers don't have to wait a week to get their vehicle because a person that works constantly needs a vacation. That person deserves time to relax too. More
by VALCRAW73
Employees Worked With
Tony....kind of left me hanging. , Rainer Whiteside, Lisa Buch
October 05, 2018
Will never deal with this company again I will never deal with whitesides again not recommend them! Their service manager refuses to do warranty work on our truck and now all of a sudden we I will never deal with whitesides again not recommend them! Their service manager refuses to do warranty work on our truck and now all of a sudden we have to pay for the last tow bill, never had to before! O and the service manager couldn’t call us himself to tell us all of this. We are planning to have it towed to another dealer, since it’s been almost a year and that truck still isn’t fixed right, absolute junk. More
by ALW122608
Employees Worked With
Bud from service
October 04, 2018
service center Employees were pleasant, informative and greeted us with a smile. Work completed in a timely manner, vehicle was spotless, and we weren’t kept waiting Employees were pleasant, informative and greeted us with a smile. Work completed in a timely manner, vehicle was spotless, and we weren’t kept waiting on drop off or pick-up More
by becker0912
Employees Worked With
Ryan hunter
October 03, 2018
It was a very good experience Everyone there was helpful and friendly we will definitely purchase another vehicle from whitesides ! Everyone was curtious and all on a timely matter Everyone there was helpful and friendly we will definitely purchase another vehicle from whitesides ! Everyone was curtious and all on a timely matter, I was treated with respect and adveration ! Place was clean and well kept up! Ill make sure all my friends and family know about your fine establishment! More
by ARTHRYAN1978
Employees Worked With
Jolynn Peshek
October 03, 2018
Very dissatisfied Stop overbooking appointments my truck was 5 days past the scheduled date and time before it was looked at... Even though it was dropped off there ten Stop overbooking appointments my truck was 5 days past the scheduled date and time before it was looked at... Even though it was dropped off there ten days before that appointment time with the promise that it was going to be worked in before the appointment if it was possible which it wasn't.... Your commercials say it pays to drive to Whiteside well you couldn't prove it by me. But I will say that the service writer was trying be cordial and polite during all of this More
by Truck Man
Employees Worked With
Jennifer
October 01, 2018
Professional and courteous Vehicle was diagnosed and the repair was completed quickly. I asked for some additional service items which were completed as well. The service area w Vehicle was diagnosed and the repair was completed quickly. I asked for some additional service items which were completed as well. The service area was clean and staff friendly. More
by Customer
Employees Worked With
Service Department
