
Whiteside Chevrolet Buick GMC Cadillac
St. Clairsville, OH

Filter Reviews by Keyword
By Type
178 Reviews of Whiteside Chevrolet Buick GMC Cadillac
Regular service appointment. A BIG disappointment I had a long time established service appointment last Friday at 10 AM. I waited for an oil change and tire rotation service to be performed. I did I had a long time established service appointment last Friday at 10 AM. I waited for an oil change and tire rotation service to be performed. I did not get out of the waiting area until 11:20 AM. After waiting I noticed none of my tires had been checked for air pressure. All 4 tires were 3 to 4 pounds underinflated (32 lbs normal) One tire registered 27 lbs. I checked my tire pressure to make sure what I was reading from dashboard about tire pressure was correct. Indeed, each tire pressure was low as indicated. I took the car to a near by gas station and filled each tire to the 32 lb pressure. I am concerned that all the checks that are to be made on a car are NOT being done. This is very concerning to me. More
Customer service needs work. I believe that more people should be cross trained so customers don't have to wait a week to get their vehicle because a person that works constantly I believe that more people should be cross trained so customers don't have to wait a week to get their vehicle because a person that works constantly needs a vacation. That person deserves time to relax too. More
Will never deal with this company again I will never deal with whitesides again not recommend them! Their service manager refuses to do warranty work on our truck and now all of a sudden we I will never deal with whitesides again not recommend them! Their service manager refuses to do warranty work on our truck and now all of a sudden we have to pay for the last tow bill, never had to before! O and the service manager couldn’t call us himself to tell us all of this. We are planning to have it towed to another dealer, since it’s been almost a year and that truck still isn’t fixed right, absolute junk. More
service center Employees were pleasant, informative and greeted us with a smile. Work completed in a timely manner, vehicle was spotless, and we weren’t kept waiting Employees were pleasant, informative and greeted us with a smile. Work completed in a timely manner, vehicle was spotless, and we weren’t kept waiting on drop off or pick-up More
It was a very good experience Everyone there was helpful and friendly we will definitely purchase another vehicle from whitesides ! Everyone was curtious and all on a timely matter Everyone there was helpful and friendly we will definitely purchase another vehicle from whitesides ! Everyone was curtious and all on a timely matter, I was treated with respect and adveration ! Place was clean and well kept up! Ill make sure all my friends and family know about your fine establishment! More
Very dissatisfied Stop overbooking appointments my truck was 5 days past the scheduled date and time before it was looked at... Even though it was dropped off there ten Stop overbooking appointments my truck was 5 days past the scheduled date and time before it was looked at... Even though it was dropped off there ten days before that appointment time with the promise that it was going to be worked in before the appointment if it was possible which it wasn't.... Your commercials say it pays to drive to Whiteside well you couldn't prove it by me. But I will say that the service writer was trying be cordial and polite during all of this More
Professional and courteous Vehicle was diagnosed and the repair was completed quickly. I asked for some additional service items which were completed as well. The service area w Vehicle was diagnosed and the repair was completed quickly. I asked for some additional service items which were completed as well. The service area was clean and staff friendly. More
Terrible sevice Had our truck for a month Would not believe us when we said it was not fixed Did unnessary work in the end and $10,000 dollars later it was cracke Had our truck for a month Would not believe us when we said it was not fixed Did unnessary work in the end and $10,000 dollars later it was cracked heads and we were told in the first place heads were not cracked. We found out after we got it back wiring harness is broke wasn’t before screws are missing. I wouldn’t take any car there More
Service I have had my truck in four or five times to be work on the last two times the warranty had ran out. They had to change out the fuse box and did not h I have had my truck in four or five times to be work on the last two times the warranty had ran out. They had to change out the fuse box and did not hook back up the c b radio and camper camera system. Hook it back to have hook up and charge me $111.00 to hook up items that was working when truck was taken in. About a year or little more it had to have a turbo replaced then they call me and say fuse box had corrosion in it and needs replaced. Replace it and now c b works but camper camera does not. Have to take it back again for the same wiring issue. They keep telling me that it is a after item accessories and they are not responsible for it. They set an appointment time for you to be there but want you to leave it all day. Once I waited 3 hrs to have a check engine lite look at. More
Great Ryan listened very carefully,and found the car I had asked for. He found me the exact car I wanted! I had my son and a couple of grandkids,from Columb Ryan listened very carefully,and found the car I had asked for. He found me the exact car I wanted! I had my son and a couple of grandkids,from Columbus, with me and they were also very impressed with him and your operation. Thanks Ryan! More