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13 Reviews of Whitten Brothers Mazda - Service Center
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August 23, 2010
I took my Mazda 3 for a Summer Service which was 49.95. The charge on the bill was 58.40? then they tightened a valve on my brake without telling me and charged me an additional $100 dollars. I am not happ The charge on the bill was 58.40? then they tightened a valve on my brake without telling me and charged me an additional $100 dollars. I am not happy with this sevice center and will never recommend them to anyone. More
by tiredofripoffs
Employees Worked With
Tom
Helpful January 29, 2009
Went in for an oil change that I made an appointment for and spent the next 2 hours waiting for my car. Anywhere else even without an appointment I would be out in 30 minutes tops. Left message about my d and spent the next 2 hours waiting for my car. Anywhere else even without an appointment I would be out in 30 minutes tops. Left message about my dissatisfaction and got no response until I emailed Mazda and then the response was well of course it took 2 hours we had to change a filter. Not even an apology was coming from them. More
by raimondv
Employees Worked With
Service Manager
August 23, 2008
In my experience, their service department over-charges for routine procedures such as oil changes, they did not return phone messages left well within business hours to schedule a service appointment, and for routine procedures such as oil changes, they did not return phone messages left well within business hours to schedule a service appointment, and did not go out of their way to identify noises I described to them upon bringing the car in. Service personnel were less than friendly. More
by nv
Employees Worked With
Unknown
