"My wife and I were shopping for a new car, as we needed a..."
My wife and I were shopping for a new car, as we needed a bigger car due to the upcoming birth of our first child. We went in with no expectations, but fell in love with the 2020 CX-5 as soon as we saw it. Our primary salesperson was Geraldine, but we also worked closely with Ron. Both of them went above and beyond for us, and it is very much appreciated. They listened to all our needs and made sure our final payment number was exactly what we told them we needed. Ron gave us such a great deal, we couldn't pass it up! We almost walked away from the deal at the very end as there was confusion on whether the car came with navigation or not. We were previously told it did and then found out it didn't, which was a deal breaker to us. We were literally in the car about to drive off when we found this out. Ron made it right without any hesitation. Besides Ron & Geraldine, Hope in the finance department was a pleasure to work with as well. She worked hard and was able to find enough discounts to make the extended warranty affordable for us. I usually don't buy those things, but they made it such a great deal, I couldn't not go for it. Everybody that we worked with in that dealership was fantastic. I would definitely recommend this dealership to anyone.
Employees Worked With
Other Employees :
"I went to Whitten already knowing that I wanted a CX-5!..."
I went to Whitten already knowing that I wanted a CX-5! I’m glad I encountered Darryl as a sales person. He was friendly, attentive, and his customer service was great! He was not pushy but instead very patient. Although I purchased my CX-5 from another dealership I still would greatly recommend him! He was very responsive to email and by phone. He went above and beyond throughout my time searching for a vehicle that fit me correctly. Appreciated his customer service.
"I will be a lifelong customer at Whitten Brothers Mazda...."
I will be a lifelong customer at Whitten Brothers Mazda. Not only is their sales force professional, friendly, and good at listening to what I want rather than what they need to "move, but their service department is outstanding. We have worked with numerous sales people, as we have purchased 4 cars there so far. Our most recent sales professional was Darryl Lewis, who is friendly and very personable. He is attentive to our needs and acts with a sense of urgency and purpose. He has followed through with everything he has said he would and continues to touch base to ensure we are happy with our most recent purchase. As stated in my intro, I will be a Whitten Brothers customer for life.