Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Looking for a GREAT used Car !! I had been looking on the internet for well over a year for a great used car and the one I wanted( 2013 Toyota Camry Hybrid XLE).and then some.. was I had been looking on the internet for well over a year for a great used car and the one I wanted( 2013 Toyota Camry Hybrid XLE).and then some.. was at Whitten Brothers. Howard Hall was very nice to work with in person and via email. Brittany Trimmer was very responsive to all questions asked and quite helpful, too. No pressure from anyone at any time. These two made it very worthwhile to get a car at Whitten Brothers. More

Second Chrysler 300 I recently purchased another Chrysler 300 (2013) from this dealership. In 2005, I purchased a Chrysler 300 Limited from the same dealership. I have I recently purchased another Chrysler 300 (2013) from this dealership. In 2005, I purchased a Chrysler 300 Limited from the same dealership. I have always found them to be professional, friendly, and interested in providing what you want, not merely trying to get a sale. They are first rate in customer service and do not go through countless rounds of negotiation on price. Sales, service, finance, etc. convinced me to go to the same dealership for my second Chrysler 300. Plus I was very satisfied with my Chrysler 300. Mr. Melvin Roberts was my salesman for both Chrysler cars. He was very professional, friendly, and caring about whether you were happy with the vehicle even after you purchased from him. Top rate employee!! More

was happy the first deal and came back for my second dodge first rate dealer would buy from again, from sales to finance , was treated like family, Thanks Mark & Barbara Canter bought 2014 Dodge Challenger Sha first rate dealer would buy from again, from sales to finance , was treated like family, Thanks Mark & Barbara Canter bought 2014 Dodge Challenger Shaker and Dodge Ram 1500 More

My second Wrangler I originally bought a new 2007 Wrangler from Whitten Brothers Jeep, and after about 8 years decided it was time for a newer model. I scoped out onlin I originally bought a new 2007 Wrangler from Whitten Brothers Jeep, and after about 8 years decided it was time for a newer model. I scoped out online a model I liked and contacted Whitten. I ended up not being able to purchase that particular Wrangler. By this time I was working with Jay Lipchak. He found another suitable model for me that met my specific requirements which was actually much better than the first one. He worked very hard to get the deal closed on my tight schedule and I was very impressed. Everyone in the dealership was great and I will definitely go back for my third Wrangler sometime in the future! More

Jeep Patriot I went in looking for a new 2014 jeep patriot sport edition and I got a fair price and quality sales service. I would recommend this dealership to a f I went in looking for a new 2014 jeep patriot sport edition and I got a fair price and quality sales service. I would recommend this dealership to a friend. More

Evan Lanier I gave an overall rating of great. This simply is because Evan Lanier is a top notch associate. I'm typically one who doesn't like to be bothered or f I gave an overall rating of great. This simply is because Evan Lanier is a top notch associate. I'm typically one who doesn't like to be bothered or feel like I'm being crowded into doing something. I came in looking to trade in my 2012 Audi TT for a WILLYS Jeep I saw online. Evan made it not only possible but a reality and I am ridiculously greatful. I had to park in the back and upon getting out of my car he was there in a golf cart to scoop me up. Took me right to what I saw online and allowed me hands-on right away. The purchasing process was way easier than I expected as I still owed a lot on my car. Evan was professional, quick, accurate and didn't try to shovel me a load of anything or blow smoke. I only wish more associates, not necessarily only automotive but in general, were more like him. Evan, if you read this, thank you thank you thank you. I hope management readers this and recognizes Evan for his work. My overall experience with Whitten from internet sales to finance was great. I went in hoping I could get what I wanted and I left with it no problem. More

I write a glowing review shortly after I purchased the car, but feel compelled to update it after owning the car for a year. I have no problem with the charger, nor my initial sales experience. I have h car, but feel compelled to update it after owning the car for a year. I have no problem with the charger, nor my initial sales experience. I have had a problems dealing with service and the "after the sale" attitude. I honestly feel that once you sign on the dotted line, the concern for you stops. I also STRONGLY advise that you get anything and everything in writing and keep a copy. This includes everything they say is their normal service or sales policy. More

I have purchased four cars from Whitten Bros, all from Larry "Baseball" Cupp. The man is a master of customer satisfaction and follow up. Haven't lived in Richmond since buying my first Whitten Bros car, Larry "Baseball" Cupp. The man is a master of customer satisfaction and follow up. Haven't lived in Richmond since buying my first Whitten Bros car, but have traveled back for three more. And I even brought two co-buyers with me to buy Jeeps in a bulk purchase back in '02. Just stating that I remember the guy who sold me my car years before and kept coming back is saying something. In fact, not all the cars I have bought from Whitten have been within Baseball's area, but he always takes care of me just the same. Fully plan to come back in the next few months for car number 5. Just thinking about Baseball, as I test drove a car in my hometown... but know I'll never buy from them. Can't speak highly enough about Baseball. More

Bill Martin has been working with us on the purchase of a new Jeep for quite some time. He was extremely helpful and patient with us. We didn't want to make a decision on which vehicle to purchase until th new Jeep for quite some time. He was extremely helpful and patient with us. We didn't want to make a decision on which vehicle to purchase until the new 2014 Jeep Cherokee hit the lot. He called us like he promised as soon as they got one in and then went above and beyond the locate and bring in the model that we were looking for. The entire experience was smooth and easy from beginning to end and we will be purchasing future vehicles from Whitten Brothers and more specifically from Bill Martin in the future. More

Jay Dawson was very knowledgeable of the product and I would recommend Jay to all of my friends. I am very pleased with the service and pleased with the overall experience working with Jay Dawson. Jay wen would recommend Jay to all of my friends. I am very pleased with the service and pleased with the overall experience working with Jay Dawson. Jay went out of his way to make sure I got what I was looking for. Johnny Moss Reco Constructors Inc. More