Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

I have to say, this car buying experience has been stressful to say the least. I have been to 5 different dealerships, and they all sucked in fake staged service! If they didn't make me feel like crap stressful to say the least. I have been to 5 different dealerships, and they all sucked in fake staged service! If they didn't make me feel like crap about getting a car on my budget, they were using sale techniques that definitely put me on the defense. I seen the posting online (just about every website, cargurus, yahoo auto, autotrader, etc.) and called into the dealership around 7:50pm before closing. A nice woman helped me out (Gillian), as she was very sweet with answering every little question I had. I made an appt. & came in the next day and was greeted by some sweet men by the name of Willie and Bill. I had already had financing taken care of, and they offered to check for a lower interest rate, however I denied because I did my homework prior , and was financed seperately. Bill was my salesman and Willie was a manager. Now, let me say Bill is the BEST MAN EVER! A legit salesman in the business for 30 years, and loves his job. Everyone knows him, and even the customers spoke to him when I was looking at the car. He explained all the great accessories on the car and made me feel like I was his daughter. Usually salesmen take advantage of a young (24 yrs old) female, without any male present. I just felt like he really cared, and I believe he does overly care about his customers. The finance manager (Chris) was wonderful, and everyone was so humorous! The owner was even there, and I had no idea, as he did fit in with everyone, and made me feel valuable (and he was a cutie). Everyone go to Whitten Brothers on Midlothian Turnpike! You will have a WONDERFUL experience, and a fun one at that. I love my new 2011 Chevy Camaro!!! It is the BEST gift to myself for graduating in the Spring with my Masters! I love this dealership!!! More

All of the associates were very helpful and attentive. Having a friendly, outgoing staff made the experience a lot less stressful and pleasant. While it may have seemed at first that I was merely "window Having a friendly, outgoing staff made the experience a lot less stressful and pleasant. While it may have seemed at first that I was merely "window shopping" the staff was still very helpful. I also appreciate their sincere interest in purchasing my truck. I will recommend this dealership to others. More

I was able to close a deal and drive away in a new jeep the same afternoon without any hassle. Did not have the same experience at local Ford dealership. Very pleasurable, no hard sell and Whitten Advant the same afternoon without any hassle. Did not have the same experience at local Ford dealership. Very pleasurable, no hard sell and Whitten Advantage perks sound great. All around the car and the dealership fit my needs. More

Whitten Brothers has great customer service with a willingness to help in any way they can; particularly, my salesperson Jay and the manager Rich. Everyone I encountered was extremely nice and helpful willingness to help in any way they can; particularly, my salesperson Jay and the manager Rich. Everyone I encountered was extremely nice and helpful. More

This was one of the most efficient and professional experiences we have ever had at a dealership and that is why we bought it.. The Sales and Finance Staff was great. We would recommend Whitten's to an experiences we have ever had at a dealership and that is why we bought it.. The Sales and Finance Staff was great. We would recommend Whitten's to anyone. More

This was our first Chrysler - always been a GM family This was our first Chrysler - always been a GM family Great experience! Sales reps was very helpful, knowledgeable, and friendly Never pushy This was our first Chrysler - always been a GM family Great experience! Sales reps was very helpful, knowledgeable, and friendly Never pushy but always available when we needed them More

Everyone was very friendly and respectful. There was no pressure to buy. They were very appreciative of my business. They are very approachable, if I have further questions or concerns. pressure to buy. They were very appreciative of my business. They are very approachable, if I have further questions or concerns. More

I recently visited the Whitten Brothers dealership in Richmond to purchase a new SUV. Everyone was extremely helpful in finding me the right car to suit my familes needs and my price range! Graham Redfer Richmond to purchase a new SUV. Everyone was extremely helpful in finding me the right car to suit my familes needs and my price range! Graham Redfern was my sales associate and he could not have been more accommodating. Each time I called with questions or concerns someone was there to help me with little to no wait. I would absolutely recommend their services, whether it be to purchase a new or a used vehicle. I definitely will use them in the future and reccommend their company to all of my family and friends! More

The level of customer service that I received at Whitten was excellent from start to finish. They truly went above and beyond to make this a positive experience. I will absolutely refer all of my family a was excellent from start to finish. They truly went above and beyond to make this a positive experience. I will absolutely refer all of my family and friends to Whitten. More

Jay was not pushy in any way, he answered all my questions i had about the vehicle and if he didn't know the answer right off he would get the inromation and called me back with it. i would recommen questions i had about the vehicle and if he didn't know the answer right off he would get the inromation and called me back with it. i would recommend Jay to anyone i know looking for a vehicle. Joe Cerkez More