Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Jay was not pushy in any way, he answered all my questions i had about the vehicle and if he didn't know the answer right off he would get the inromation and called me back with it. i would recommen questions i had about the vehicle and if he didn't know the answer right off he would get the inromation and called me back with it. i would recommend Jay to anyone i know looking for a vehicle. Joe Cerkez More

Always good experience dealing with Whitten Jeep. This is my 4th purchase from them. Local family owned business, good people, good sales force. Made me a happy customer. my 4th purchase from them. Local family owned business, good people, good sales force. Made me a happy customer. More

Went in there with a sluggish feeling wrangler and had informed them of the things I tried to correct the issue myself. They took that into consideration even before touching it. Friendly customer service informed them of the things I tried to correct the issue myself. They took that into consideration even before touching it. Friendly customer service, quick to diagnosis the issue and correct it, and just an all around great experience. I will recommend them to anyone that needs service done. Thanks! More

We just got home from buying our first new car a 2013 Dodge Durango. Bill was so patient with my husband and I and didn't pressure us to make any decisions. We told Bill what vehicles we were interested Dodge Durango. Bill was so patient with my husband and I and didn't pressure us to make any decisions. We told Bill what vehicles we were interested in and he didnt try to sell us something that we couldn't afford and explained the features of the cars. We also had a wonderful experience with the Business manager, Chris Price, and we didn't feel as if he was trying to push unnecessary warrenty and insurance plans down our throats. If there is anyone in the market for a Dodge or any other Chrysler product I would highly reccomend Bill and Whitten Bros. staff at the Midloathian location to anyone!!! More

Everybody was great I definitely feel like I got a great deal and Brooke Hicks held my hand throughout the entire process she totally went the extra mile, even by looking for and finding the exact jeep I wa deal and Brooke Hicks held my hand throughout the entire process she totally went the extra mile, even by looking for and finding the exact jeep I wanted but never thought I'd be able to find. Larry Cupp showed me around the vehicle and showed how to use the vehicles options. Thanks to Harrison Whitten and Chris Price for getting me through the loan financing. More

Working with Harrison Whitten and Dick Reithmiller validated for me that there is still a dealership out there willing to go the extra mile. They both engaged insure all my needs were met. I am very validated for me that there is still a dealership out there willing to go the extra mile. They both engaged insure all my needs were met. I am very picky about the presentation of the auto I am buying, and the knowledge about the product so they can help me hone my needs on the correct car. They met all my needs and then some with flying colors! The after sales experience was stellar. I had some after thought issues on my purchase and they were resolved in a professional and personal manner. I have told family and friends to Make Whitten Bros their first stop when shopping for new car or service. They will find there be no reason to go anywhere else! More

We were in the market for a preowned car for my wife. Quality, price , aesthetics and warranty were all serious factors in our decision and we were not willing to compromise on any of these factors, even Quality, price , aesthetics and warranty were all serious factors in our decision and we were not willing to compromise on any of these factors, even though we are/were in the process of rebuilding our credit. We were more than willing to wait another 6 months if required while current scores improved. We found a potential vehicle at Whitten Brothers and scheduled a test drive. Even though the vehicle met our standards, we left the dealership to shop the competition, gotta do your research! We called Whitten Brothers on Monday and negotiated a price with one fast phone call, ( We actually made that call from another dealer lot), and an hour later we were approved with a very competitive interest rate. I have been in customer service fields for over 35 years and I was more than pleased with the Whitten Brothers experience. I never once felt pressured or "sub prime" in any way. I will recommend Whitten Brothers to my family and can give no higher praise. More

I visited several dealerships around Virginia narrowing down a selection for a new car. I went to at least 15 different dealerships and most of the salesmen (never saw a woman) ignored me and/or treated m down a selection for a new car. I went to at least 15 different dealerships and most of the salesmen (never saw a woman) ignored me and/or treated me as if I couldn't afford their car. I am a middle aged single woman and was dressed for the dog park on most visits. What I encountered at Whitten Brothers was different than pretty much every dealership I've dealt with over the years, which is quite a few. I have been involved in the purchase of over 60 cars and have never encountered the genuineness I encountered here. My salesman, Evan Lanier, was friendly, professional, informative, helpful, and surprisingly honest. Every person I encountered at Whitten was a pleasure and if you don't give them a chance, you're the one missing out. More

I purchased my new car at Whitten Brothers, because I have known Jay Dawson for years, and trust him to look out for my best interest. I was not for sure which car I wanted, but after talking with Jay, have known Jay Dawson for years, and trust him to look out for my best interest. I was not for sure which car I wanted, but after talking with Jay, we narrowed down the decision and I never looked back. From start to finish everyone I spoke with was professional and eager to please. I would highly recommend Whitten Brothers and Jay Dawson to anyone. More

This dealership has the most friendly and knowledgeable staff I have ever dealt with. My husband and I looked at several dealers for a particular Jeep Grand Cherokee and finally found what we were searchin staff I have ever dealt with. My husband and I looked at several dealers for a particular Jeep Grand Cherokee and finally found what we were searching for at Whitten Brothers. The price on the vehicle was very appealing but the staff is what really made the sale. Everyone we interacted with was extremely polite and friendly. Even though it is about a two hour drive from where we live, I will make it a point to return to this dealer for my service because I know the service staff will be as friendly as the sales staff. Thank you "Baseball" Larry Cupp and Chris Price for making Mike and I feel like a part of the Whitten family. Keep up the good work because We will do our best to spread the word about the Best Dealer in the State!!! Thanks, Mike and Tracey LLoyd More