Back

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram - Service Center

Richmond, VA

4.5
70 Reviews

70 Reviews of Whitten Brothers of Richmond Jeep Chrysler Dodge Ram - Service Center

Sort by
December 11, 2018

Inspection and oil change Five stars for the efficiency and courtesy of the advisor, Nick Singler. Oil change, tire mounting, and state inspection, all completed in a timely ma More

by PghSlick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Singler
March 24, 2016

Correcting a bad situation I previously posted a bad experience with the Service Department. Today everyone at Whitten Brothers went out of their way to correct what happened a More

by ccn843
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Cochran, Michelle
March 16, 2016

Very Disappointed I was treated fairly and courteously by the salesman, although on 2 different occasions he neglected to get back to me with information I requested. More

by ccn843
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cannot remember
May 26, 2015

service we recently brought in our 2012 jeep wrangler for an oil change, inspections and a recall sent in by the dealership we had to drop the car off at n More

by OPIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
April 22, 2013

Went in there with a sluggish feeling wrangler and had informed them of the things I tried to correct the issue myself. They took that into consideration even before touching it. Friendly customer service More

by iremembernothng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Boone/3634
November 18, 2012

Tom is always very friendly and listens to what the problem is when I talk to him. He is always straight forward and does not make promises that he can not keep. He calls me with updates and lets me kn More

by Brooks99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Dehaven
November 06, 2012

As always, Tom did an excellent job in providing great customer service to me. I have been dealing with him for years and continue to go to Whitten for that very reason. More

by faphipps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DeHaven
October 22, 2012

I have bought several cars over the years and we always have a good experience. The Service Department is excellent. My appointments are kept on time. Reggie Bailey has been the mechanic for our family More

by Evelynn Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DeHaven and Reggie Bailey
October 15, 2012

We have owned - both via our company annd personally, Jeeps from Whitten Bros. for over 12 years and cannot possibly overstate the level of our satisfaction with the sales and service at this dealer. Th More

by akeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
October 12, 2012

We are regular customers at this dealership thanks largely to Service Advisor Rick Ziglar. His knowledge, efficiency and helpfulness as liaison with the shop technicians always yields completely satis More

by BENBOLDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ziglar
...
6