"Personable Interaction, Honest Communication and Information"
Worked with Kevin who provided an ideal level of salesmanship through-out my transaction. He was quick with answers to questions and following up on items as promised while I was in the dealership and after leaving with the vehicle. The rest of the dealership staff each contributed to my experience at Whitten Brothers topping any of my previous dealership car-buying experiences. A call out to Margaret especially for gathering answers to Kevin and my questions as needed. To take the buying experience to the next level time still needs to be cut from the process - but this is best you will be treated in the Richmond area!
Other Employees Tagged:
, Kevin Raj
"Best car buying experience I've ever had."
Whitten Brothers is client-focused through and through. They are committed to service and provide the lowest priced vehicles at the same time. What an amazing combination. I would recommend Whitten Brothers to anyone in the market for a new or used car.
This is the second vehicle that I have leased from Whitten. The experience very simple and FAST! Thank you Bruce! I will definitely return again.
I’d give this place 6 stars if I could because 5 just aren’t enough. Everyone in the place was extremely nice but Chuck and Margret were especially great. I came in to adjust a future appointment and buy wiper blades but they went above and beyond to help me out when I locked my keys inside my car. I use to go to a dealership in Maryland and was consistently underwhelmed with their service. It’s only my second time here but this dealership seems like a real gem!
Other Employees Tagged:
Chuck from parts
"Whitten...my new dealer of Choice"
As I was showing off my new Ram 1500 to my wife, I mentioned to that this was the best experience I've had purchasing a vehicle. Jay even made the paperwork fun. Josh Turner was amazing. He seemed to know the truck inside and out and answered every question I could muster. A big thanks to Nick and Ms. Hall as well.
I'll be back when it's time to refresh my company vehicle fleet.
I just wanted to take a moment to write a review both for Whitten Bros. Jeep/Chrysler/Dodge/Ram and for my salesmen, Josh Turner. Josh treated me more like a partner than a customer, and truly exemplified why I will be back to deal with Whitten Bros. (and hopefully Josh), next time I need to purchase another vehicle. Josh was super easy to deal with, and made my car buying process easier than it has even been. Josh made sure to explained every process to me, and made sure that when I needed to get passed on to another department i.e. finance, that the person was available, and had all of my documentation ready to go so I wouldn't have to wait around. I will definitely be back!
"Low pressure, High quality salespeople "
Jon, the salesperson, and Willie, the sales manager were great to work with. They were able to find the vehicles I requested for our business in less than 24 hrs. Very proactive and helpful throughout the short process, with a genuine desire to find the right vehicles for our needs, and not just sell another car or truck. Whitten Bros runs their dealerships the right way, with knowledgeable, helpful staff who put customers first, not themselves.
- Jeep Owner
Once we decided on the vehicle (which was easy), the processing of the order and the financing went very smoothly and quickly. Everyone was prepared and very professional.
Monty and Margaret were AMAZING! Very helpful, efficient, honesty and cared what I purchased. They were patient with my financial situation and helped me pick the right car
"Highly recommend Whitten "
If you are looking for a vehicle I highly recommend Whitten Bros.The entire staff was very helpful and knowledgeable about the vehicle I purchased.They got the job done!