Defective Van; Refused to Honor Warranty
I purchased a 2015 Dodge ProMaster from Wholesale Inc for ~$31,116.76 on March 30, 2019. I was given a 30 day warranty on the van.
The van was defective. While traveling for 60 minutes on the interstate, the van lost power and had a max of 30mph. Multiple check engine lights appeared on the dashboard.
On April 22, 2019 at 10:06am, I texted Breanne Carver of Wholesale Inc that the van was defective. Her response was to make a claim on the Wholesale INC 30 day warranty, but they do not fix anything on site. She advised me to take the van into the Dodge Dealership to start the warranty process. I did. The van has been in the shop since April 22 (103 days and counting).
On June 18 at 3:37pm, I texted Breanne Carver to make a claim on the warranty. She did not respond.
On June 18 at 4:31pm, I texted Jamie Sniderhan to make a claim on the warranty. He denied my claim. I reminded him that I started the claim with Wholesale Inc within the 30 day warranty. He has not responded.
I want them to honor their warranty and correct the damages that they have inflicted. I want to be made whole as if we never did business together; specifically, remove 5 hard inquiries from my Equifax credit score. Buyback the van from me, paying off the loan to the bank that financed it. Reimburse me the interest and payments made on the van.