Wickstrom Chrysler Jeep Dodge Ram

Worry Free Jared Nelson did such a wonderful job yesterday helping me find the right vehicle. I was looking for a nice affordable used vehicle and that is what Jared Nelson did such a wonderful job yesterday helping me find the right vehicle. I was looking for a nice affordable used vehicle and that is what I left with. There was no haggling, no hidden surprises, they even do the financing portion out in the open. Everyone that worked there smiled and seemed genuinely happy to be there. Hands down I recommend Jared Nelson and Wickstrom Auto Group to anyone looking for new or used vehicle. More

"Let's Go" to Wickstrom! We knew we were at the right dealership when we saw all the “Cub” flags on the showroom cars! Jared Nelson (whom we had communicated with on the inter We knew we were at the right dealership when we saw all the “Cub” flags on the showroom cars! Jared Nelson (whom we had communicated with on the internet) greeted us and had the car that we were looking for waiting in the the brightly lit service area so we could check it out. We talked brand, features, price….all very informative and no pressure. Jared is a true sales professional, always concerned for the customer and providing excellent customer service from beginning to end of sale. His patience explaining all the perks & features on our new Jeep Cherokee (after the sale) exceeded our expectations. Wickstrom’s dealership rates the highest of all the others we visited ...clean, modern, spacious showroom and very knowledgeable sales professionals. More

Respect, Respect and More Respect My family has purchased a handful of cars from Wickstrom. We've worked with Jared in sales, Andy and Chris in management and even met Colin & Richard My family has purchased a handful of cars from Wickstrom. We've worked with Jared in sales, Andy and Chris in management and even met Colin & Richard Wickstrom a few times. Top to bottom, we've always been shown the highest level of respect for our time, our money and our needs. Please check Wickstrom out for your next Jeep! More

Kid Friendly! I had purchased my Jeep from Wickstrom, and have been very happy with it. I usually never go back to the dealer for any maintenance, but it was conven I had purchased my Jeep from Wickstrom, and have been very happy with it. I usually never go back to the dealer for any maintenance, but it was convenient so decided to give them a try. I was very surprised, the waiting area was not only super clean, but was extremely kid friendly! I usually dread bringing my child with me to run such errands, but Wickstrom made it is! They have an individual area for the kids, a tv, a nice table, and plenty of games for them to play with! Service was super speedy, and was not over priced at all! I will definitely be going back from now on for all my service needs! Bravo Wickstrom! More

Absolutely recommend! Don DiPaulo (sales) was very professional and extremely "brand aware" in guiding me through my CPO Lincoln purchase. No double talk and no running bac Don DiPaulo (sales) was very professional and extremely "brand aware" in guiding me through my CPO Lincoln purchase. No double talk and no running back and forth to talk to the manager. Everything was up front and there were no surprises. The vehicle has been in for service a few times and a loaner was always provided. Not just any loaner but a 2015 or 2016. Great customer service. Keep up the great work and I will be back for my next purchase. More

Great experience This is my 2nd car that I got from Wickstrom. First was a leased Jeep Grand Cherokee. The service and process was so easy, I came back to buy the sa This is my 2nd car that I got from Wickstrom. First was a leased Jeep Grand Cherokee. The service and process was so easy, I came back to buy the same vehicle. I trust what they do and it's just a nice enjoyable experience. More

Michele Cirmino-excellent service!! Ask for her. I was intending on buying a Jeep at a place close to my work; the sales person was nice in the beginning, but did not follow up or return phone calls. I was intending on buying a Jeep at a place close to my work; the sales person was nice in the beginning, but did not follow up or return phone calls. I felt like I was just a number to them. I decided to go to Wickstrom's Jeep, which is closer to my house. It was refreshing. I met with Michele Cirmino, she was knowledgeable and helpful. Her follow up was amazing and not pushy. I liked how she took the time to explain the knobology of my new Jeep and kept in contact with me. I appreciate being able to contact her at anytime and she is quick to respond to my emails, calls, or text. I will definitely purchase another vehicle from her. I love my Jeep Cherokee Limited. I would recommend Michele for fast and reliable service. Remember: how they treat you in the beginning is how they will treat you at the end!! I'm glad I went to Wickstrom. Danielle J More

Love this place! Yesterday we purchased a car from Wickstrom Jeep and we love it. Our salesman Eric Jensen was incredibly helpful, and helped get our family set up for Yesterday we purchased a car from Wickstrom Jeep and we love it. Our salesman Eric Jensen was incredibly helpful, and helped get our family set up for what we needed. We have four kids and so we needed the process to move quickly, we were in and out in under 2 hours with our new car. Thank you Wickstrom and Eric Jensen for a quality experience! More

Great First Car Buying Experience As a first time car buyer, Eric Jensen and the Wickstrom team were extremely helpful! I was unsure as to what car I wanted at first and it took me a w As a first time car buyer, Eric Jensen and the Wickstrom team were extremely helpful! I was unsure as to what car I wanted at first and it took me a while choose, however Eric was patient and worked with me through the process. He allowed me continuously re-visit my options and let me take my time to think and decide on my car. He understood it was a big decision and wanted to make sure I drove away with a car I loved! The entire process was made easy and pressure free and I couldn’t be more appreciative of all of their help! More

Buyer beware I have been taking my 2008 jeep liberty limited to Wickstrom's jeep dealership in Barrington IL, since 2010. This vehicle, purchased new came with a l I have been taking my 2008 jeep liberty limited to Wickstrom's jeep dealership in Barrington IL, since 2010. This vehicle, purchased new came with a life time power train warranty. I also purchase Chrysler added care lifetime bumper to bumper extended warranty. This dealership has done all the scheduled maintenance and repairs on a regular basis since I started bringing it to them. They have never had a problem letting me know what maintenance was due, especially when I had to pay for it. I have never refused to have service or suggested repairs done by them. Recently my vehicle was brought in for some minor repairs that I thought should have been covered by my extended warranty. They told me nothing was covered. I called Chrysler's warranty division to question why. They informed me that my warranty was voided do to a 5 year power train inspection that was never done. When I question how I was suppose to know about this inspection, they informed me that they should have sent me a notice 2 months prior. I never received a notice. They also told me the dealer should have informed me also. They did not. Why is it that all other services that would be paid out of my pocket were brought to my attention? After confronting the service rep on my problem all they had to say was they had heard of this happening before and apologized. If they had knowledge of this, you would think they would let people know. I have been loyal to this dealership from day one, but I guess loyalty is a one way street. In the end I was told by Chrysler that I signed the contract so it’s my fault. Seems to me if every car purchased required reading every word printed on all the papers they provide at the time of sales, people would spend a week reviewing them all with their lawyer present and cars would not be sold. We all buy in good faith when making these types of purchase. I guess that’s where mistakes get made. Enjoy your experience with them while it lasts. More