
Wickstrom Ford
Barrington, IL
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Hassle free no pressure help Originally talked to Manny 3 months ago at the time told him only to contact us once after the in store visit, which he followed. We initially decided Originally talked to Manny 3 months ago at the time told him only to contact us once after the in store visit, which he followed. We initially decided not to pursue a new vehicle any further. Fast forward 3 months and our car was totaled in an accident. We looked at other cars and dealerships and none of them gave us the information that many at Wickstrom did. Other dealers were pushy and wanted a sale right then and there, even though the cars they had did not have the options that we wanted. We then re-contacted Manny who made everything very easy and kept us informed along the way even on his day off. There are at least 4 ford dealerships closer to us but Manny and Wickstrom are worth the drive. Thank you Manny for all your patience. Pat & Paty Pingree Grove, IL More
Excellent, no stress experience Just purchased a new ford fusion and the experience was fantastic. He salesman, Mitch Cierniewski os fantastic and a straight shooter. He mad the wh Just purchased a new ford fusion and the experience was fantastic. He salesman, Mitch Cierniewski os fantastic and a straight shooter. He mad the whol experience plesant and stress free. Highly recommend seeing Mitch Cierniewski for yur next new and/or used vehicle. More
Awesome experience! Mitch was amazing! He knew exactly what we were looking for and made us feel so comfortable! The buying process was smooth and easy, I can't wait to b Mitch was amazing! He knew exactly what we were looking for and made us feel so comfortable! The buying process was smooth and easy, I can't wait to buy my next vehicle from him! Thank you so much! More
Great Experience I've worked with many dealers around the country as I move around a lot. This is my second car from Wickstrom and both occasions, I worked with Nick I've worked with many dealers around the country as I move around a lot. This is my second car from Wickstrom and both occasions, I worked with Nick Sjoblom. By far one of the best sales guys out there. Besides being professional and knowledgeable about the product (which I'd expect from anyone halfway decent at their job), Nick brings so many extras to the table. His knowledge and enjoyment of technology is critical to most cars today---he actually understands how all the electronic stuff works and walks you patiently through pairing phones, setting up your garage door opener, adding custom settings to your car. I'm pretty technically savvy but I don't have a strong desire to sit in my garage for hours figuring out all the gadgets---Nick cuts to the chase and gets me set up fast and efficiently. I'd definitely recommend Wickstrom and specifically Nick. More
Worth the Wait I wanted the new Aluminum bodied F150, and had been waiting months for the finalized release date. Nick kept me up to date on when they would have one I wanted the new Aluminum bodied F150, and had been waiting months for the finalized release date. Nick kept me up to date on when they would have one in stock finally, and available for me to purchase. He went above and beyond by helping me purchase a custom truck suited for me, after all the trucks they had received sold shortly after they hit the lot. My truck is absolutely amazing and I would recommend Wickstrom to everyone I know! More
Used car salesman stereotype does not apply! I have bought several cars in the past from other dealers and I just felt dirty afterwards. Since then, I have bought my last 4 cars from Wickstrom Fo I have bought several cars in the past from other dealers and I just felt dirty afterwards. Since then, I have bought my last 4 cars from Wickstrom Ford and my last 3 from Nick Sjoblom at Wickstrom. He is a true professional and he listens to what you want before he recommends anything. He actually knows about the cars they have and he tries to get you exactly what you want. He does not try to force you into a $60,000 Lincoln when what you want is a reasonable Ford. The dealership itself is state of the art and classy. I'm serious when I say I will only buy from Wickstrom from now on. Not only is the sales team awesome, the entire staff is as well. Rob Palazzo is a phenomenal finance manager and he does everything in his power to help you get the best rate a a low payment. Not only that but service is awesome too. I deal with Brandon Biskner when I need something serviced and I will tell you he is a great guy as well. Seriously, if you want a world class car buying experience go to Wickstrom Ford, Lincoln, Jeep and Chrysler you won't be disappointed these people are professionals not amateurs just looking to make a buck. Jason Reichard - Super satisfied customer! More
A True Pleasure to Work With - Ashley Feck After driving the same vehicle for over a decade, I inquired with the Costco Car Buying program to see what options were out there for me. They direc After driving the same vehicle for over a decade, I inquired with the Costco Car Buying program to see what options were out there for me. They directed me to Wickstrom Ford Lincoln, as the nearest program dealership with vehicles meeting my interest. Promptly upon my inquiry, Ashley Feck reached out to me and introduced herself, along with an introduction as to how the program works. Although it took me several weeks to find time to get to the dealership, it was truly well worth the wait. Ashley greeted me as soon as I walked in the door . . . as if she already knew who I was. She was gracious, patient, and a pleasure to work with throughout the entire process. Ultimately, our dialogue ended in my leasing a 2015 Ford Explorer. From the valuation of my trade-in, through handing over the new "keys", her coordination with Todd Prestage and Brian Powell made what I used to recall as a painful process, seamless and smooth. I highly recommend working with Ashley if you are in need of a new vehicle. More
It was worth the trip from Minnesota! I purchased a 1998 Lincoln mark viii that was in great overall condition. I worked with Michael Perez, and he went above and beyond during the transac I purchased a 1998 Lincoln mark viii that was in great overall condition. I worked with Michael Perez, and he went above and beyond during the transaction process It was necessary to sell one of my vehicles before I bought the mark viii, and Michael was very patient while I went through this laborious process. The car was cleaned and all the paperwork readied during my flight in from Minneapolis. It took less than an hour from the time I arrived at the dealership to when I left in my "new" car. Everyone at the dealership was friendly and courteous. I wish all my car buying experiences were as excellent as this one was! More
What a great experience! My wife and I were deciding between an Explorer and a Durango. We worked with Nick Wilfinger and he really knew his stuff. I was very impressed with h My wife and I were deciding between an Explorer and a Durango. We worked with Nick Wilfinger and he really knew his stuff. I was very impressed with his knowledge on both vehicles and even more impressed with his objectivity when comparing a Dodge and a Ford. He pointed out all the pros and cons of each vehicle and even went to the other dealership so that we could compare both vehicles side by side. It was a great experience and my wife and I are very happy with our decision. I highly recommend Nick for any Dodge or Ford purchase. More
Super service When I bring my car to Wickstrom I know my experience will exceed my expectations! Eric is very knowledgeable and personable. I feel comfortable knowi When I bring my car to Wickstrom I know my experience will exceed my expectations! Eric is very knowledgeable and personable. I feel comfortable knowing that he is only selling me what my car truly needs and not taking advantage of me as a customer! The waiting room is also super clean and comfy! More