Wickstrom Ford

The the customer service provided by Aaron has been superb. I know I am going to get the job done quickly as long as Aaron is arranging it. I know I can get oil changes and some work done for a lower superb. I know I am going to get the job done quickly as long as Aaron is arranging it. I know I can get oil changes and some work done for a lower price, but I choice to drive out there because I feel confident the work will be done correctly. More

When I purchased a late model Ford van for work/recreation, the Wickstrom team walked me through the repairs that were needed, and worked closely with me to keep the repair costs to a minimum. work/recreation, the Wickstrom team walked me through the repairs that were needed, and worked closely with me to keep the repair costs to a minimum. Since then, I service all my vehicles at Wickstrom, regardless of make, When I needed a new SUV, I purchased from Wickstrom. I found the same care and dedication from the sales team that I experienced with the service department. The team at Wickstrom understands customer service! More

We have bought our lasts 3 vehicles from Wickstom Ford in Barrington , IL, and have been very happy with their sales and service. We keep going back. Whenever we have a problem with either of our current v Barrington , IL, and have been very happy with their sales and service. We keep going back. Whenever we have a problem with either of our current vehicles, my husband or I call Aaron in service and he is always quick to solve the problem to get us in and out. Pat and Todd have worked with the selling of cars, and we enjoy their service as well. More

I have four Ford products that I service regularly at Wickstrom. I really appreciate the personalized attention I get from Service Manager Aaron Grassel. He actually makes the service experience an en Wickstrom. I really appreciate the personalized attention I get from Service Manager Aaron Grassel. He actually makes the service experience an enjoyable experience. The most important thing is that I trust him. Can't say that very often in the car business! More

I used to manage an auto parts store and many times customers had questions about their vehicles and parts. Not being an experienced mechanic, I would call Aaron. Friendly,curtious and knowledgeable is customers had questions about their vehicles and parts. Not being an experienced mechanic, I would call Aaron. Friendly,curtious and knowledgeable is how in a couple of words I would describe him. I believe Aaron is an assest to the Ford family of dealerships and wish that there were more service guys out there with the attitude and paitience and respect that Aaron has. More

I am consistently pleased with the quality of service and the overall experience I have at Wickstrom. Over the last 4 years I have purchased 3 vehicles (one.need, two pre-owned) and have been very happy wit the overall experience I have at Wickstrom. Over the last 4 years I have purchased 3 vehicles (one.need, two pre-owned) and have been very happy with the value, quality, and service. Pat Dual is great to deal with on the sales side.... he always takes the time to understand what I'm looking for and finds the perfect fit in terms of style and price. The service department always has me in and out very quickly So i never feel like my time is bein wasted. Overalls the best dealership I've seen in a long time! More

I've been buying from Wickstrom for over ten years. My last three cars came from them (in addition to two company cars) over those years. My most recent purchase was for a new Expedition that really was last three cars came from them (in addition to two company cars) over those years. My most recent purchase was for a new Expedition that really was facilated by Aaron Grassel. Aaron has always been there in times of need and has always gone out of his way to take care of me and any problems that I've had. He was the reason that I decided to come back to Wickstrom to buy the car I have now. He is truely an asset and is the reason that I continue to come back for EVERYTHING - down to the oil change. Keep in mind that the dealership is not that close to my home, but it's because of the people that make me keep on coming back. There is just a comfort level there. More

Aaron Grassel was a great help. He anwered all my questions honestly and if he did not know the answer he would find out for me. Thanks to Wickstrom Ford and thier great freindly staff. I did not f questions honestly and if he did not know the answer he would find out for me. Thanks to Wickstrom Ford and thier great freindly staff. I did not feel like a minnow in a shark tank. Many other dealers make you feel very uncomfortable buying a vehicle. More

went in for basic service. Mr. Grassel was great at listening to me and taking care of my needs - not making me feel like the "female species" who didn't know anything. appreciate the time spent and o listening to me and taking care of my needs - not making me feel like the "female species" who didn't know anything. appreciate the time spent and overall service - also quick turnaround while I waited - thank you! More

My past experience with car dealerships was filled with pushy salespeople. Not long ago, I pulled up to a Nissan dealership where three salespeople were outside the entrance smoking. One of them actually s pushy salespeople. Not long ago, I pulled up to a Nissan dealership where three salespeople were outside the entrance smoking. One of them actually stomped out their cigarette in front of me and asked me if they could help me! Wickstrom Ford, by contrast, is the epitome of professionalism. I was blown away by their product knowledge as well. These folks aren't just pushing a "product" -- they are really passionate about the vehicles. This is the second vehicle I've gotten from Wickstrom Ford and I've also sent four friends over who have all bought their vehicles there as well. Their service department is second to none and the personalized attention is unparalleled. They have a customer for life in me.? More