
Wickstrom Ford
Barrington, IL
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Bought my 06 black ford explorer here and i love it more than pizza. ...and i love me some pizza! Ashley feck was very helpful n got me a deal better than 12 other dealerships. Thanks again Ashley FECK. than pizza. ...and i love me some pizza! Ashley feck was very helpful n got me a deal better than 12 other dealerships. Thanks again Ashley FECK. More
I drive 25 miles, past two other Ford dealers, to purchase my vehicles from Wickstrom Ford. Their customer service is outstanding. They go above and beyond to present the best vehicle to meet my need purchase my vehicles from Wickstrom Ford. Their customer service is outstanding. They go above and beyond to present the best vehicle to meet my needs, within my budget. I never feel rushed or pressured to purchase a particular vehicle and have always been given the opportunity to look at and test drive as many vehicles necessary to feel comfortable with my final decision. More
Ashley was an outstanding salesperson to deal with. She came highly recommended to us through a friend and she was a pleasure to work with. She made the car buying experience hassle-free. I have already came highly recommended to us through a friend and she was a pleasure to work with. She made the car buying experience hassle-free. I have already recommended her and Wickstrom to several friends. More
Working with Ashley and Wickstrom Ford was truly a great experience. From the personal reply to my email request for pricing to the final deal I couldn't be more pleased. I have purchased many cars in my experience. From the personal reply to my email request for pricing to the final deal I couldn't be more pleased. I have purchased many cars in my life and this was by far the most pleasant experience ever. I located over twenty cars at twenty dealers in Illinois, Wisconsin and Indiana. Only one other dealer was even close to the initial price that I got from Ashley at Wickstrom Ford. The store is beautiful and everyone I dealt with was friendly and respectful. Nothing was ever pushed on me. I never thought I would enjoy purchasing a new car but this was truly a fun experience. Thank you Ashley and everyone at Wickstrom Ford. More
We purchased a 2013 Lincoln MKZ from Wickstrom Ford/Lincoln. We had a really great experience. Our sales rep was Ryan Poltzer, we really enjoyed working with Ryan. He was very helpful and knowledg Ford/Lincoln. We had a really great experience. Our sales rep was Ryan Poltzer, we really enjoyed working with Ryan. He was very helpful and knowledgeable and made our purchasing experience very smooth. We were so pleased with the total experience with Ryan and Wickstrom that in January of 2014 when we decided to purchase a new vehicle we contacted Ryan immediately and ended up purchasing a 2014 Ford Escape. I would not hesitate to recommend both Wickstrom and Ryan Poltzer to our family More
I walked in with a solid idea of what I wanted and how much I wanted to pay. Only variable was trade-in value. Ryan Poltzer worked with me through the process and within 30 minutes we had a deal worked much I wanted to pay. Only variable was trade-in value. Ryan Poltzer worked with me through the process and within 30 minutes we had a deal worked out. It pays to be knowledgeable going in and to have the other side know you know what you want. Ryan knew the model i wanted and knew exactly when I made my decision. The rest or the dance was just details. A great Wickstrom experience again. 4 vehicles purchased there and never a regret. The follow up and the subsequent service is Wickstrom's biggest asset. Hate buying cars, but love Wickstrom. Have never felt taken advantage of. I'll continue to buy cars from them. More
My father in law purchased a used Dodge Magnum R/T. He had some mechanical issues with the car which have now been repaired. He was reimbursed by the dealer for everything but the tow. had some mechanical issues with the car which have now been repaired. He was reimbursed by the dealer for everything but the tow. More
I was in need of a new car, and when I entered the facility I was met immediately. I first met with Joe Fredrick (Sales Manger) who directed me to Nick Wilfinger. I was first given a tour of the deale facility I was met immediately. I first met with Joe Fredrick (Sales Manger) who directed me to Nick Wilfinger. I was first given a tour of the dealership to show there services prior to looking at a car, Nick, took his time and found the vehicle that fit my needs. I was really impressed when Nick came back to the dealership later that night after his shift ended to be sure the delivery of the vehicle went smoothly, and to finish the sale. I would recommend Wickstrom Ford to anyone. Thanks Joe & Nick More
My girlfriend and I had been looking for a few months for the perfect Jeep. We went to a few dealerships in the area and was just waiting for the perfect one. She found the vehicle online and we traveled ove the perfect Jeep. We went to a few dealerships in the area and was just waiting for the perfect one. She found the vehicle online and we traveled over to Wickstrom in Barrington. Right away we were met by CJ the sales rep. CJ was professional and very helpful. Right away he offered us coffeee/ drinks etc to help us feel welcome. It was towards the end of the night and he took his time to take us through the vehicles we were looking at. He pulled them into the building and showed us the specs on each one. He was great to work with and never once tried to push on the sale. CJ even took us through the shop and the sales floor showing us where everything was as far as service or waiting area. We ended up driving home the Jeep that my girlfriend picked out that night, we have never felt more comfortable at a dealership before. The financing manager was also very kind even though it was past closing hours. We would both recommend this dealership to anyone looking for a new or used vehicle. More
As potential repeat customers, we recently saw a vehicle advertised by Wickstrom that we wished to purchase. We learned that the vehicle was being held for a party that could not decide between it and anot advertised by Wickstrom that we wished to purchase. We learned that the vehicle was being held for a party that could not decide between it and another vehicle. We were then delighted to eventually receive a phone call from the salesman, stating that Wickstrom was putting the vehicle back on the market. Our response was that we would be in the next day to purchase the vehicle. Imagine my disbelief when, after driving about 60+/- miles, I was told by the salesman that the owner of Wickstrom had sold the car to his neighbor, and that he did not have our cell number to reach us. Five days later, much to our amazement, the salesman contacted us again and told us that the owners' neighbor backed out of the sale, and that the car was now available if we were interested, and that he would "HOLD" it for us until we got there. I responded to him that I thought that Wickstrom had "HELD" the vehicle for us the first time! Ultimately we found a newer vehicle with more options, at a different dealer, for the same price. This experience, however soured us on doing any further business with Wickstrom. "Buyer Beware!" More