Yeah...there are obviously some fake reviews here. Anyway, here's my real-world review:
I called to do some comparison shopping for a Maserati, and a guy named Charles picked up the phone; he found some cars which were out of my range; when I told him, he immediately located a few cars which were "at port" for me to consider. He and William were able to match my price point and bent over backwards to get me the car which was being stored there. He responded very quickly to emails and phone calls and was always extremely polite and patient. (btw, at another dealership which shall be unnamed, the rep had ignored several of my emails; after 2 weeks I tired of him and searched elsewhere. How does one expect to make a sale like that? ...dumba$$)
Anyway, I ultimately got my car from another dealership for personal reasons (sorry, can't get into details), but I would definitely recommend asking for Charles. Even when I told him I was going with another dealership, he was still super-polite and professional about it. Down-to-earth nice guy who knows his stuff about the cars. For example, he mentioned the car might behave a little funny when starting from a dead stop in really cold temps. He had learned that it was due to some xs flooding of the engine, but was not to worry about as long as revs over 4,000 were not sustained while the engine was cold.
Ask to see their upstairs showroom; they also have some pre-owned Maseratis and Ferraris up there (I think some Porsches too). Those are available to lease, as well. Tempting.
So...take those fake reviews with a grain of salt. And realistically, there will be negative reviews at every dealership, guaranteed. But hopefully you'll give credence to this one and ask for Charles.