
Wide World of Cars BMW
Spring Valley, NY
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Manny Saint Louis was the best salesperson we have ever dealt with. Very soft touch in his approach, funny, and really made you feel like he was family and not out to take your money. Ferley and Fabio we dealt with. Very soft touch in his approach, funny, and really made you feel like he was family and not out to take your money. Ferley and Fabio were so helpful and warm as well. Ned was absolutely the nicest and helpful finance person as well ... far from the grumpy and mean ones we've deal with at other dealers in the past :)! The entire dealership made you feel like they really care about you and wanted to do their very best for you. I can't find a negative thing to say about our entire experience. I would highly recommend this dealership in the future. Absolutely the best! More
We decided to lease a second car from this dealership because we were extremely happy with the performance of our car, the professionalism of their service department, as well as, their courteous and kno because we were extremely happy with the performance of our car, the professionalism of their service department, as well as, their courteous and knowledgeable sales staff! Our salesman, Terrence Holmes, worked overtime to insure our complete satisfaction and total understanding of every option available to us when selecting our new car. I had a multitude of questions which were completely answered with a smile and a friendly explanation. If we were not clear on an option, Terrence actually took us to an available car in the showroom or lot to make the concept even clearer. When I called or sent him an email, my correspondence was quickly acknowledged. Terrence did not exert pressure on us like many sales people, but rather presented the information and then let us decide which model and the options we preferred to purchase. He explained the benefits of having specific options and then left the final decision up to us. Terrence's patience, dedication, professionalism, and positive, friendly attitude certainly makes him an asset to the dealership. We highly recommend him and wish him many more years of continued success! More
My husband and I have both,leased and owned several dozen vehicles, during our lifetime. We are both in agreement, that Joe Segretti and Wide World BMW of Spring Valley, are 2nd to none. The professionalism, vehicles, during our lifetime. We are both in agreement, that Joe Segretti and Wide World BMW of Spring Valley, are 2nd to none. The professionalism, genuine character, customer service, and personal service surpassed all previous experiences. Joe is patient and generous with his time, and always available to help, long after you take possession of your vehicle. From be- ginning to end, he made the experience, an absolute pleasure! More
My wife and i had a wonderful experience at wide world. After a month of visiting dealerships in 3 states (ny, nj, pa) we were tired of the process, especialy the salesmen. All were men and most were stuck After a month of visiting dealerships in 3 states (ny, nj, pa) we were tired of the process, especialy the salesmen. All were men and most were stuck in the fifties, talking to me when it was my wife who asked the questions, telling her that she really didn't want things she was looking for, giving b.s. information (looking at you mahwah ford). Manny from wide world was the complete opposite. First off, he spoke to the person who asked the question. Simple, but noticable. He answered everything with measured responses: this is the feature, this is how you activate the feature, this is what it will do, but this is what it won't do (no over stating benefits). And on the few times that he didn't know something, we actually received a simple 'I don't know, but I will find out and I'll go find out/call you back. He took us for a test ride, accompanied my wife to our mechanic, worked with the service dept to correct a couple of minor things before we picked up the car, etc. Kept us up to date throughout the process (even to touch base at the end of the day to tell us that there was no update on a certain issue so that we didn't think it fell through the cracks. Wonderful salesman and terrific personality. And as we are pulling out, all paid for and done, here comes Fabio running over to us to tell us about a pair of headphones he noticed in the office that may go with the tv's in the X3. 5 minutes later, here he comes with the great headphones! Great team. More
Jason was exellent from start to finish. He was very professional and we were very happy with the whole experience and the deal that we received. professional and we were very happy with the whole experience and the deal that we received. More
I bought a 2010 528i at Wide World BMW. I was met by I bought a 2010 528i at Wide World BMW. I was met by Manny who proceded to take though one of the most pleasant and imformative car buying experience I bought a 2010 528i at Wide World BMW. I was met by Manny who proceded to take though one of the most pleasant and imformative car buying experiences I can remember. It's all to common to run into an oboxious car salesman who only want to get your signature and thier commission as fast as posible. Manny and Ned proved to be a wonderful exception to the cliche and they have ensured that I will be coming back to your dealership for years to come. Thank you. Regards, Karl More
the Guys are putting there extra effort to make the business much worth. nice service provided and even they are really helpful after buying process. would love to recommend them again and again.!! business much worth. nice service provided and even they are really helpful after buying process. would love to recommend them again and again.!! More
Jason Lugue was an absolute pleasure to deal with. He answered my numerous questions in a prompt and friendly manner. He was very patient and spent a great deal of time going over the various features i answered my numerous questions in a prompt and friendly manner. He was very patient and spent a great deal of time going over the various features in the car. You can tell that he enjoys his job and making people feel good about their new car. I work late and he brought the car to my home at 8:00 at night so I could view it. I would absolutely recommend working with him. More
My wife and I just bought two new X3's from Wide World. (I am in the dealership as I write this). We had as positive experience as we have ever had at a car dealership. They were friendly and professio (I am in the dealership as I write this). We had as positive experience as we have ever had at a car dealership. They were friendly and professional, and they gave us a great price. The salesman did not pressure us and neither did the finance manager. This was an extremely positive stress-free experience and I highly recommend them. More
Manny's patience, friendliness and professionalism made our purchase a joy. We did extensive research online to find the best car with the best price, and Wide World was our first priority. Once we set foo our purchase a joy. We did extensive research online to find the best car with the best price, and Wide World was our first priority. Once we set foot in the dealership, there was no need to visit another dealer (actually we did the weekend ago, but that was just to check out the car's colors -- that dealership's price was ~$2000 above Wide World's). Manny gave us all the time we wanted to inspect the car and test drive. He also answered all the questions with honesty and detail. I will definitely come back again in the future should I need another BMW. More