
Wide World of Cars BMW
Spring Valley, NY
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manny was very helpful in my situation. more salespeople should be like him thank you mr russell I will encourage more people to use world wide should be like him thank you mr russell I will encourage more people to use world wide More
The 2nd time I brought the car there I picked it up in the morning. Having dealt with other BMW dealers, I came to expect certain things. I asked the employee if they washed the car. He abruptly stated , the morning. Having dealt with other BMW dealers, I came to expect certain things. I asked the employee if they washed the car. He abruptly stated , NO! We didn't have time. If you want the car washed theres a place down the street. As I drove away I put my hand on a glob of grease that was on the arm rest. The window when I rolled it down and then back up had a smear of grease up the whole length of the glass! Had to bring the car back !!! The 3rd time I used them for service all my info was missing from their data base! An hour later i was finally checked in! The service advisor came back and said that because it took to long for me to check in there no more loaner cars!! But I could go to Enterprise and rent a car !! I told them to cancel the service, I needed my car back and I didn't have time to go renting a car at Enterprise! No apology! No offer to take me in the next day or even the next week! That was the last time I ever stepped foot into their showroom or service area!! Stay away if you don't want to get yourself aggravated!! More
Joe Segretti is the ultimate sales person and I would highly recommend him. He is professional and gets you the best price and service available. We just picked up our 4th car from him, we would not use highly recommend him. He is professional and gets you the best price and service available. We just picked up our 4th car from him, we would not use anyone else. Wide World and Joe Segretti are the BEST!!!! More
World Wide offered a fair value for my trade-in. Also they were open and transparent about what to expect. Ferley, in particular ensued I had answers to whatever questions or concerns I had in a timely m they were open and transparent about what to expect. Ferley, in particular ensued I had answers to whatever questions or concerns I had in a timely manner. More
I have been buying cars for forty three years. I do not think I have ever had a better or shall we say less painful experience. Alan is a gentleman, period. If you go to Wide World BMW I believe you will f think I have ever had a better or shall we say less painful experience. Alan is a gentleman, period. If you go to Wide World BMW I believe you will find this to be true. I live ten blocks from a BMW dealer and bought my car 25 miles from home. More
I would give Alan Himmelfarb a six star rating if I could. I came in for service on my leased BMW, which I was just about to turn in. I had been researching all sorts of vehicles for a new lease, as I could. I came in for service on my leased BMW, which I was just about to turn in. I had been researching all sorts of vehicles for a new lease, as I was not sure I could afford another BMW. I had contacted other BMW dealerships and they were unable to offer me any cars in my price range. Alan quickly found me the perfect vehicle, which wound up cheaper than many of the so-called " fantastic lease deals" currently being offered on much lesser cars. With BMW's bumper to bumper warranty for 4 years/50,000 miles, including oil changes and brakes ( yes, brakes!), it was a no-brainer. Alan handled everything efficiently and quickly. It was a complete pleasure from beginning to end. If other BMW dealerships are unwilling to extend a reasonable offer, I urge you to call Wide World BMW. I live in New Jersey but was more than willing to make the trip to Rockland County NY to purchase my car. They have an extensive selection, a great service department with fantastic loaner vehicles, as well as Saturday service hours. I am so glad Alan was able to assist me with my purchase of my new BMW. I highly recommend Alan and Wide World. More
Total professionalism and follow through from my salesman, Terrence, as well as everyone I've had contact with in the service department. Would definitely recommend dealer to others. salesman, Terrence, as well as everyone I've had contact with in the service department. Would definitely recommend dealer to others. More
My sales representative (Lenny) was courteous and professional every step of the way! Lenny and his team worked diligently to ensure an excellent client experience and made my first car purchase one professional every step of the way! Lenny and his team worked diligently to ensure an excellent client experience and made my first car purchase one to remember. Lenny even took time out of his busy day to personally deliver my new vehicle on a Saturday. I am very grateful to have worked with Lenny and his manager Fabio and look forward to working with them again when I am back in the market! More