
Wide World of Cars BMW
Spring Valley, NY
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Best car buying experience ever! If you are looking for a Client Advisor that has integrity, values his reputation and is deeply interested in gaining trust and establish rapport with If you are looking for a Client Advisor that has integrity, values his reputation and is deeply interested in gaining trust and establish rapport with customers by being on their side, stop your search...you have found him! It's Jerry. If I could give Jerry 6 stars, I would gladly do so! Jerry could and did listen and had all my questions answered. He wasn’t pushy and made the whole experience transparent, easy and smooth (no misleading information, hidden fees, waiting games). I got exactly what I wanted at a good price in a reliable place. Thank you! More
Great service and follow through. My experience with Wide World Cars BMW/George Popa was top notch. After a tree from the recent nor’easter destroyed my car I was really in need of re My experience with Wide World Cars BMW/George Popa was top notch. After a tree from the recent nor’easter destroyed my car I was really in need of replacing 328 and after telling George my situation and the desire to make something happen he quickly jumped on the task and worked tirelessly to get me what I wanted and to close the deal in 3 days. George is the consummate (top notch) sales representative and I really enjoyed working with him. He is the best. More
Best in Class they are not. I was not satisfied with the salesperson I dealt with and found him to be deceptive. There were certain repairs that needed to be done and I was advi I was not satisfied with the salesperson I dealt with and found him to be deceptive. There were certain repairs that needed to be done and I was advised the car was in the shop. The following day after I received the car I decided to have it checked out myself and found the repairs were not done. The finance advisor tried to add additional items on the loan application and kept trying to have me take the loan out for a higher amount, even though I was very specific with the amount of down payment I wanted to make. The paperwork had to be changed 3 times because she refused to follow my request. More
Excellent & Outstanding Customer Service I would like to take this opportunity to acknowledge and appreciate the excellent service I recently received when leasing a vehicle at Wide World BM I would like to take this opportunity to acknowledge and appreciate the excellent service I recently received when leasing a vehicle at Wide World BMW. Client Advisor Mr. Matthew Poterbin have exceed my expectation nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of customer wallet. But, Client Advisor Mr. Matthew Poterbin was more then accommodating to my needs and successfully found me a vehicle to suite my proposed budget. I have noticed the working relationship between yourself and your manager showed professionalism that you have in your company. You delivered an incredible service and gives very pleasant experience. My family and I Just wanted to say a BIG THANK YOU, the car is great!!! I will continue to visit your dealership in the future, as well as highly recommend it to others. More
Best Car Dealership Experience Ever I can not tell you how PLEASED I am about the transaction I just made with Wide World of BMW. I have bought many, many new cars in my life but have n I can not tell you how PLEASED I am about the transaction I just made with Wide World of BMW. I have bought many, many new cars in my life but have never had such a positive transaction. Usually I despise the sales negotiation of buying a car, but this time I came away unbelievably satisfied and my expectations were exceeded. Alan's customer service was impeccable from start to finish, and he always seemed to understand my needs in great detail. Everything that was promised was delivered on, and I could not be any happier with my purchase. I am going to tell a lot of people about my experience with Alan, and let them know if they are interested in buying a new car, that they should check with Alan@Wide World in Spring Valley first before they consider anywhere else..... I almost never write a nice letter based on customer service but felt this was definitely deserved. More
Excellent!! I almost never write reviews unless warranted, and Wide World BMW earned this review. It was a pleasure working with Haasan Pires. He was polite, I almost never write reviews unless warranted, and Wide World BMW earned this review. It was a pleasure working with Haasan Pires. He was polite, trustworthy, responsive and dedicated to ensuring that I was totally happy with my entire experience. He handled every request professionally and effectively. The Wide World Team from William, the manager, to Gary, the financial manager, were all extremely knowledgeable and helpful. If you have high expectations and looking for a BMW then I recommend Wide World. More
Great trustworthy experience I am so very happy and impressed with the service I received from Frank Salzano and World side BMW. I did an online search after vising a local deals I am so very happy and impressed with the service I received from Frank Salzano and World side BMW. I did an online search after vising a local dealsership and got a call the next day from Frank and within. 2 days I had a great car and deal Great experience , straightforward, listened to what I wanted and delivered! I would totally recommend working with Frank and this dealership. Thank you so much ...Love my X1. More
Great experience Bought a car from them off of the internet. George was awesome to work with. I absolutely love my car. I searched the entire east coast for the car I Bought a car from them off of the internet. George was awesome to work with. I absolutely love my car. I searched the entire east coast for the car I wanted and found a great car at a great price at Wide World BMW. George made it one of the best automobile purchase experiences I’ve ever had. More
Great Service. Friendly and Knowledgeable People Haasan Pires was very helpful and accommodating to my requests. Very knowledgeable about his product, offering a great purchase experience from the be Haasan Pires was very helpful and accommodating to my requests. Very knowledgeable about his product, offering a great purchase experience from the beginning until the moment the car was delivered to me. Gary Shapiro was the same way. Very helpful and knowledgeable about his product. No "ifs" no "buts", just full transparency. I definitely recommend this dealership and these professionals. More
Fun and exciting experience! This was my first time getting a car from a dealership, and I did not know how to fully go about it, but luckily George was there to help me the entir This was my first time getting a car from a dealership, and I did not know how to fully go about it, but luckily George was there to help me the entire time! He guided me through the steps of what to do and and everything just flowed from there! He is one great guy to also have some fun conversations with! 10/10 definitely would recommend him and the dealership to others! More