
Wide World of Cars BMW
Spring Valley, NY
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Total scam artists… We turned in my sister’s lease early because it was over on miles. Brian Sorce offered us a similar car but we had to absorb some of the cost from th We turned in my sister’s lease early because it was over on miles. Brian Sorce offered us a similar car but we had to absorb some of the cost from the miles, which is fine. The cunning and deceitful part of this transaction is that they inspected the old car and they said that it is in good condition and that was it. Nobody made us signed off on anything in regards to the old car condition and the car was gone. Now in retrospect I realized that’s the scam to get us to accept their deal. Next thing we get is the letter from the BMW corporate wanting to charge us $2K+ for random things on the car which we could have fixed for a fraction of the cost!!!!!!!!! Now basically we need to deal with them in court and argue our case. Totally disgusting. Even now when I write this review I see many people we dealt with are gone….they must have huge employee turnover. I hope they close that chicken shack soon. More
Exceptional Service I was treated exceptionally well, both personally and professionally by Maurice Eley at first, then Michael Boden. I felt that I got honest, reliabl I was treated exceptionally well, both personally and professionally by Maurice Eley at first, then Michael Boden. I felt that I got honest, reliable answers to my questions, and never felt pressured to finalize a sale. When I couldn't get to the dealership to see a car that had just arrived, Maurice brought it to my home to view and to test drive. . Michael spent as much time as necessary to help me decide on a car and to tutor me on how to operate the various functions. The treatment after the sale was no different. Several days later, I returned for a one hour tutoring session with Tyler, the 'Genius' as he is called at BMW. The financial part of the deal which was conducted by the business manager, William Gallagher was very straightforward, with no surprises, and completed in a reasonably short period of time. I recommend them very highly. More
Great Service. I had a great experience with Alan Himmelfarb. Of all the BMW dealerships I dealt with, this is the only one that treated me as a "valued customer" an I had a great experience with Alan Himmelfarb. Of all the BMW dealerships I dealt with, this is the only one that treated me as a "valued customer" and actively tried to figure out how to make a deal. Alan stayed on top of the process while my car was being built and gave me updates. He did his best to keep the return of my BMW at the end of my lease and the delivery of my new car take as little time as possible. He's terrific and I'll definitely return to him in three years when this lease runs out. More
Service continues to be consistently outstanding Suzanne and Steve continue to provide an excellent experience. I've had my car for 5 years and i recently had my first "out of warranty experience" Ow Suzanne and Steve continue to provide an excellent experience. I've had my car for 5 years and i recently had my first "out of warranty experience" Owning an out of warranty BMW is not exactly ideal but the service at wide world BMW makes it easier. Suzanne and Steve - Thanks once again. More
Expirence The experience I had was great. Seller took time to explain, to listen to my concerns and I am very satisfied. Will recommend you with relatives and f The experience I had was great. Seller took time to explain, to listen to my concerns and I am very satisfied. Will recommend you with relatives and friends. More
Can I give TEN STARS? ABSOLUTE BEST DEALERSHIP IN THE COUNRTY! I bought my first car here and it turned out to be the best interaction for a purchase I've ever made. ABSOLUTE BEST DEALERSHIP IN THE COUNRTY! I bought my first car here and it turned out to be the best interaction for a purchase I've ever made. More
Exceptional and Knowledgeable! John made it so easy for me to purchase a BMW 335. He was very knowledgeable and worked his magic to make the car affordable. He was very patient an John made it so easy for me to purchase a BMW 335. He was very knowledgeable and worked his magic to make the car affordable. He was very patient and answered all my questions. I have been here few years ago and walked out due to poor management. Now I highly recommend Wide World BMW thanks to John! More
Cinnamon Princess I'm still smiling from ear to ear, I don't know where to begin. My overall experience was way beyond what I expected. Mike was very professional, very I'm still smiling from ear to ear, I don't know where to begin. My overall experience was way beyond what I expected. Mike was very professional, very accommodating and reassuring. This was my first BMW purchase so I was very nervous, getting a "congratulations" way before the paperwork was even submitted. My husband leased two five serious from this dealership in the past but it's different when it's your first major purchase. Mike was very knowledgeable and walked me through the whole process. He was extremely patient too! I had issues with my insurance company which delayed the purchase, Mike supplied me with an alternative insurance company so that I would be able to take the car home that day. So happy with the experience and my new car! Thank you! Thank you! Thank you! Still smiling! More
Excellent Salesperson Mike was very helpful in finding the right car for my son. He's very knowledgeable and patient. Mike took the time to show us many cars until we found Mike was very helpful in finding the right car for my son. He's very knowledgeable and patient. Mike took the time to show us many cars until we found the one we liked. I highly recommend Mike and Wide World BMW. More
Great deal Excellent service, deal with nice person and got my X5 with 1% interest rate.prefect car love it. everything about it is great. highly recommend ! Excellent service, deal with nice person and got my X5 with 1% interest rate.prefect car love it. everything about it is great. highly recommend ! More