
Wide World of Cars BMW
Spring Valley, NY
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George P. I can not begin to say how good George P. is not only as a sales person but as an ethical human being, he treated me as family more than a customer. M I can not begin to say how good George P. is not only as a sales person but as an ethical human being, he treated me as family more than a customer. My Range Rover was delivered to me and we ran into some issues with getting it registered and on the road, George did all that he could to keep me in the loop and was very transparent. As for the assistant managers John S. And Al L., worst customer ever, they were very rude at times as well as didn't follow through on the current status of the vehicle registration issue. One part of a managers duty is to assist with complaints and make it right. Because of them I had to notify my family's attorney. The SUV stayed parked in my driveway for 7 days because I could not drive it. I finally spoke to the assistant sales manager Brian who immediately took care of the situation. Brian had no knowledge of what was going on. This issue could have been resolved sooner had they made Brian aware. Thank you Brian. And a special thank you to George P. George and Brian are the only reason I would recommend this company to purchase a car. More
Top Notch Service! I can't say enough about the wonderful experience I had with George Popa at Wide World BMW. After just a few minutes it was obvious that he is just a I can't say enough about the wonderful experience I had with George Popa at Wide World BMW. After just a few minutes it was obvious that he is just an honest, kind and down to earth human being. He went out of his way to expedite the purchasing process and when I couldn't leave with the vehicle because I had no one to drive the car I had arrived to the dealership in, he personally drove 1.5 hrs to Brooklyn the next day to hand deliver my purchase! I've been a BMW customer since 2005 and even though there are closer dealerships to where I live I will return to Wide World BMW. More
A POSITIVE EXPERIENCE I'm a seasoned BMW car buyer (this is my sixth). WideWorld BMW made my search for the perfect 750i easier than expected. They had the right color, rig I'm a seasoned BMW car buyer (this is my sixth). WideWorld BMW made my search for the perfect 750i easier than expected. They had the right color, right options and sealed the deal so I made my purchase at the right price! Michael Boden represented the "BMW Brand" at the highest level. His perfessionalism, honesty and truly personal approach was both comforting and reassuring. He along with Paula in finance made this experience memorable. This team raised the level of expectation for dealership excellence. From the buy, the financing to the professional detailing on day of pickup everything moved like clockwork. I will not hesitate to recommend WideWorld BMW to both friends and fellow BMWCCA members. More
Great Service Michael and his manager from the pre-owned department were great to work with. Michael made sure the car was like brand new before taking it home. We Michael and his manager from the pre-owned department were great to work with. Michael made sure the car was like brand new before taking it home. We also came back to talk with the BMW Genius who was helpful and spent as much time as we needed. Great car and great dealer! More
My Dream Car My experience at Wide World BMW was interesting.. Thank goodness for a professional who introduced himself and walked me through the entire process.. My experience at Wide World BMW was interesting.. Thank goodness for a professional who introduced himself and walked me through the entire process.. Mr Hasaan Pires is all around experienced salesman with grace and class.. With his dedication to follow through from start to finish without hesitation eased my mind and helped me drive off in the car I love.. Thank you Hasaan and your team ! More
Quick and painless I was very nervous walking in to BMW but Michael really made me feel welcomed. I told him my dream and all he did was make it come to a reality. I tol I was very nervous walking in to BMW but Michael really made me feel welcomed. I told him my dream and all he did was make it come to a reality. I told him my budget and he found a perfect match for me. Now I'm driving in luxury and prestige. Really would recommend Michael if this is your first experience. More
Great Experience All Around No gimmicks or nonsense, straight deal without a headache. Dealt with Mike Boden, couldn't be happier. Hard working sales adviser that was upfront fro No gimmicks or nonsense, straight deal without a headache. Dealt with Mike Boden, couldn't be happier. Hard working sales adviser that was upfront from day one. Highly recommend Michael. In and out deal, great car and great price. More
Great customer service! Alan Himmelfarb was a true professional and extremely helpful! I was extremely satisfied from the beginning to end of the process.Thank you for the g Alan Himmelfarb was a true professional and extremely helpful! I was extremely satisfied from the beginning to end of the process.Thank you for the great experience! More
Great, attentive staff and service As first time BMW owners, we were patiently educated on all the features of the line. We purchased a pre-owned vehicle which had minor nicks and scra As first time BMW owners, we were patiently educated on all the features of the line. We purchased a pre-owned vehicle which had minor nicks and scrapes -- when we picked up the car the body looked perfect and the car hummed! Our Client Advisor, George Popa and his manager, were exceedingly courteous, knowledgeable, and eager to help us through the process of buying a car. Thank you George and John. More
It was an amazing experience I had When I parked my car Haasan came right out to me and ask do I need help. The customer service was amazing and we got straight to the point. I wanted t When I parked my car Haasan came right out to me and ask do I need help. The customer service was amazing and we got straight to the point. I wanted to get into something same day and he made it happen with everything I wanted. Been to 2 other BMW's and didn't like what I heard and no follow up either which I was extremely upset with. But once I met Haasan he made me feel comfortable and he put a smile on both my daughters and my face which was amazing. More