Wide World of Cars BMW

Great Experience, Love my 5 Series Had a great experience dealing with George Popa at Wide World BMW. I was interested in a CPO 5 Series. I had looked at a few dealerships and saw a c Had a great experience dealing with George Popa at Wide World BMW. I was interested in a CPO 5 Series. I had looked at a few dealerships and saw a car on Wide World's website that had the mileage and color combo I was looking for. I sent an inquiry and George contacted me immediately. We discussed the car and he let me know what the deal would be over the phone. I scheduled and appointment to see him on Sat AM, took the car for spin, loved the car, sat down to do the deal and it was exactly as he explained over the phone. Drove home with my new car that day! More

Price agreed, yet still no deal? I settled on a particular BMW model while browsing the online inventory of WW of BMW. Filled out an e-price/inquiry and within hours I promptly hear b I settled on a particular BMW model while browsing the online inventory of WW of BMW. Filled out an e-price/inquiry and within hours I promptly hear back from Emmanuel (Manny). We agreed to meet at set time and date and I make the 30min trek from NJ to NY to see the car. We go out for a test drive, he's keeping me engaged on the cars features, equipment etc. We get back to the office, go over carfax, service records etc. I express my concerns about the car with Manny, notably the small dent that I'd like repaired and large gap in mileage, actual vs. listed. But I decide to make an offer with the repair as part of the agreement. The offer was rejected and countered with "lowest possible offer" which was just a few hundred dollars off the list price. I countered with an offer that was slightly lower in order to account for the small dent and other variables. Once the second offer was rejected, I decide to take the "lowest possible offer" on the table with the promise that the dent would be repaired. Manny goes back in to speak with the financier, but I noticed from a distance that he's not giving Manny the time or day. In fact I noticed he's been either missing or on the phone during this whole transaction. At one point he even raises his voice at Manny about being back in his office. Now this isn't my first time at a dealership so I know after 2 or 3 offers, the finance guy comes out introduces himself and tells you he has no more room, but this never occurred. In fact the only reason i think the manager/finance guy at this dealership was Fabio Gomez, is because there are staff photos on the dealership website, and he is the manager at the CPO (hope I put 2 and 2 together correctly). In the end we come to an agreement on price but the manger essentially refuses to let Manny finialize the deal. As tension set in I relayed to Manny that I had a similar experience at BMW of Morristown and that I'd prefer to avoid altogether. Going to be hard to stick with BMW now after yet another terrible experience. More

Out of State Purchase I recently purchased a 2013 BMW 328ix Sports Line from Wide World BMW. I drove up to purchase the car from Ohio. If it were not for George's honesty a I recently purchased a 2013 BMW 328ix Sports Line from Wide World BMW. I drove up to purchase the car from Ohio. If it were not for George's honesty and genuine attitude, I would not have driven all that way. George exceeded all my expectation, I would highly recommend him! More

Excellent Experience! We highly recommend Ray.....He was so easy to work with and accommodating through the entire process! Ray exceed our car shopping/buying expectations We highly recommend Ray.....He was so easy to work with and accommodating through the entire process! Ray exceed our car shopping/buying expectations. Everyone that we dealt with in Sales and fiance were a pleasure to work with! Thank you Ray and BMW World Wide. More

Excellent service Brian Waters went out of his way to make sure I got the deal I wanted. Additionally, he was extremely attentive, reliable, and friendly. I would re Brian Waters went out of his way to make sure I got the deal I wanted. Additionally, he was extremely attentive, reliable, and friendly. I would recommend him to anyone!! More

Excellent experience Our sales rep George went above and beyond our expectations . Previously we brought BMW's from 2 other BMW dealerships and we were not happy with thei Our sales rep George went above and beyond our expectations . Previously we brought BMW's from 2 other BMW dealerships and we were not happy with their overall level of service and all the issues we had with both cars. Originally we were on the fence about buying another BMW based on our previous experiences. We drove an hour away and were not disappointed at all. The 3rd time around was a charm. George was friendly, professional and made our experience very easy and seamless. George is an asset to this company and we recommend anyone looking to buy a car to go see him. Leslie More

Great Rep! Very easy to work with highly recommend Alan. Will be back to return to lease and deal with the great service dept. Vey Knowledable Salesman Very easy to work with highly recommend Alan. Will be back to return to lease and deal with the great service dept. Vey Knowledable Salesman More

Very well rounded I walked in and i was stuck between deciding between two cars and the sales man allowed me to test drive the car local and high and built a trust. The I walked in and i was stuck between deciding between two cars and the sales man allowed me to test drive the car local and high and built a trust. The friendliness and customer services mad all the difference in Secureing my investment in a car at his dealership. More

Excellent John Kaya was an amazing sales Rep. he was so friendly and really encouraged us to purchase the vehicle. The Joseph family would recommend John to ev John Kaya was an amazing sales Rep. he was so friendly and really encouraged us to purchase the vehicle. The Joseph family would recommend John to everyone as a dealer ! More

Quick and easy process I received a good deal and saved a lot of time doing the paperwork remotely. This is my third car from them. Lease return and formalities related to t I received a good deal and saved a lot of time doing the paperwork remotely. This is my third car from them. Lease return and formalities related to the new car purchase were quick and easy. More