
Wide World of Cars BMW
Spring Valley, NY
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Great service - Thanks, Alan! I recently purchased a Certified Pre-Owned BMW 428i xDrive at Wide World BMW. Alan was incredibly helpful, friendly, and patient. It is clear he is co I recently purchased a Certified Pre-Owned BMW 428i xDrive at Wide World BMW. Alan was incredibly helpful, friendly, and patient. It is clear he is committed to delivering an excellent customer experience. I highly recommend Alan and Wide World BMW. More
Unhelpful finance I found this dealer through the USAA car buying service. Let me say 1st that my salesman, John Kaya was terrific. He's very personable and helpful, I found this dealer through the USAA car buying service. Let me say 1st that my salesman, John Kaya was terrific. He's very personable and helpful, and clearly cares about his customers. My experience with the finance department was not so good. After spending a couple enjoyable hours with John test driving, talks about the car, working t the deal, insurance, etc. I was told by the finance people that electronic financing was not acceptable and without cash in hand in the form of a cashiers check for the total amount of th car, they wouldn't allow me to take the vehicle that day. Outrageous since they participate in USAA's car buying service, but wouldn't accept USAA financing as valid payment (they wanted to wait up to 3 days for USAA to actually deposit the money with them before they would let me take my new car). I'm told this issue has since been resolved, but that's no help to my experience. John hung in there though, and agreed to deliver the car to me personally once the financing issue was resolved, which he did. As good as his word. I emailed direct to the general manager and used car manager from the links on their website and never received any reply. John's a good guy....wish he worked for a better dealer. More
My experience was awesome and I feel at home there. My experience at wide world BMW was awesome, although I came back twice because of unfinished paperwork. John kaya is a pretty nice person, no rush an My experience at wide world BMW was awesome, although I came back twice because of unfinished paperwork. John kaya is a pretty nice person, no rush and very respectful. More
Quality service at its best! Prior to finally making my purchase, I've visited quite a few BMW dealerships in the tri-state area and quite frankly Jerry is the main reason (after Prior to finally making my purchase, I've visited quite a few BMW dealerships in the tri-state area and quite frankly Jerry is the main reason (after the price of course) why I've decided to get the vehicle from Wide World BMW. Jerry has all of the rare qualities one can expect in a car salesman; he is honest, friendly, non-pushy and extremely professional. Jerry is a TRUE "Client Advisor" because that's exactly what he does. I've not only seen these qualities prior to making the purchase but I've seen it with his previous clients and after the purchase. I dare anyone to feel differently after their encounter with Jerry. More
George Popa I recently purchased a BMW of my dreams I was lucky enough to get the best sales person in the entire establishment George Popa....George was very co I recently purchased a BMW of my dreams I was lucky enough to get the best sales person in the entire establishment George Popa....George was very courteous and polite and extremely accommodating and allowed me to test drive several vehicles prior to executing my decision. He was conscientious & informative. This man went above and beyond to accommodate me and my busy schedule he was always eager to please me in order to ensure another satisfied customer it wasn't about the sale it was about the purchase of a car that was going to make me happy and my family safe. which they are, thanks to George, so if I had to do it again I would definitely choose George Popa. Thank you George for making this such a wonderful experience and allowing me to be part of the BMW family! 😀5 stars for George Popa More
Seamless delivery Traded two leased vehicles for two leased new. Not the most complicated transaction, but Matt made the experience v easy and time spent on minutiae do Traded two leased vehicles for two leased new. Not the most complicated transaction, but Matt made the experience v easy and time spent on minutiae down to a minimum. More
Great experience made me feel like I was a priority, I Knowledgeable , experienced, courteous , returned calls promptly, & had updated info on the vehicle I was interested in , allowed me to veiw and inspe Knowledgeable , experienced, courteous , returned calls promptly, & had updated info on the vehicle I was interested in , allowed me to veiw and inspect the vehicle without pressure. Upfront on pricing no hidden fees, I would recommend this dealership& salesman to friend or family. Thx John for your help More
A pleasent experience ! Matthew Poterbin went the extra distance to help me get the exact color and interior car I wanted with all the options I wanted which was a challenge Matthew Poterbin went the extra distance to help me get the exact color and interior car I wanted with all the options I wanted which was a challenge in itself..! He was patient , professional and thorough keeping me informed throughout the process as he took the time and made the effort to locate my car. I would recommend Mr. Poterbin to anyone interested in leasing or purchasing "the Ultimate Driving Machine ".....What a fun car to drive ! Thank You Matthew for all of your assistants... More
Hassle free and a good value at a low price Our experience was hassle free, we received the advertised price with no hidden fees. Our advisor George Popa was polite, courteous and not pushy. We Our experience was hassle free, we received the advertised price with no hidden fees. Our advisor George Popa was polite, courteous and not pushy. We were able to come to an agreement quickly and pick up the vehicle the next day! More
Great Experience! George Popa was my advisor when I purchased my vehicle. He is helpful, honest and accommodating. Overall, he was a pleasure to work with and wants the George Popa was my advisor when I purchased my vehicle. He is helpful, honest and accommodating. Overall, he was a pleasure to work with and wants the best for his clients. More