Wide World of Cars BMW

Simple and honest George was my sales person when I purchased my used Durango from this dealership. George was a pleasure to work with. He's honest, straight forward, a George was my sales person when I purchased my used Durango from this dealership. George was a pleasure to work with. He's honest, straight forward, and really gives you the impression he has your best interest at heart. No pressure & never once tried to sell to me. Kept in constant contact with me and always returned my calls. The prices at this dealership (Used) are very fair and lower than you will find at most other dealerships. The price you see online is the actual price, no hidden fees (If you've been shopping for cars in NY or NJ you'll know exactly what I mean). Don't expect to haggle the price down further, profit margins are small on used cars and these are already priced as low as possible (Dealers have to make a small profit or they won't be in business very long). The car I bought had a small dent in the side, Fabio the manager agreed to fix this at their expense. Can't ask for much better customer service than that. Thank you George & WWBMW More

Efficient and simple. I worked with George as my pre-owned sales person when i bought my 2011 335i 6speed sedan, and he was very tentative, fair, and wanted me to be happy I worked with George as my pre-owned sales person when i bought my 2011 335i 6speed sedan, and he was very tentative, fair, and wanted me to be happy with the car as much as he wanted the sale. I worked with Will as my finance manager, and he worked very well with us as well. It was a quick, easy, and over all a pleasant car buying experience. More

Great Expierence! Ricardo was great salesperson easy to deal with very knowledgeable. He went above and beyond to find me the car I wanted and get us the best deal poss Ricardo was great salesperson easy to deal with very knowledgeable. He went above and beyond to find me the car I wanted and get us the best deal possible. I am so happy with my car! More

Excellent Car Maintenance Experience The service team with Fabio and Kevin excelled my expectations today. They went above and beyond to help me with small corrections that my car need The service team with Fabio and Kevin excelled my expectations today. They went above and beyond to help me with small corrections that my car needed. Fabio was very attentive throughout the whole process keeping me informed all the time about the progress of my car service. Kevin explained to me how to work some functions in my car since I am a new bmw buyer and I don't have much knowledge about such a modern car. After they check my bmw, it ran very smooth in the highway. Guys, your help is appreciated. Thank you so much! More

Great Customer Service Mr. Popa was a great help when deciding which car to buy. He showed me exactly the cars I was looking for and gave me a few tips since I was a new bm Mr. Popa was a great help when deciding which car to buy. He showed me exactly the cars I was looking for and gave me a few tips since I was a new bmw buyer. His customer service skills are attuned with today's business world. Thank you Mr. Popa. Mr. Shapiro acts when asked. He won't use too much customer service but he is knowledgeable of what he does. Audrey Salcedo More

Fantastic Experience Wide World BMW takes every measure to ensure the highest customer satisfaction. I had a fantastic experience working with George Popa and Fabio Gomez. Wide World BMW takes every measure to ensure the highest customer satisfaction. I had a fantastic experience working with George Popa and Fabio Gomez. George is a patient customer focused sales consultant. George worked patiently with me as we negotiated the details of a preowned M5. George has followed up with me multiple times even after the sale is complete to ensure the car purchase and experience was 5 star. My finance and insurance professional was patient and customer focused. Fabio Gomez went absolutely above and beyond to make sure I was happy with the purchase. Because the amazing expereince I had working with Fabio and George, my next car purchase is guaranteed to be with Wide World BMW!! Thanks Guys. More

Worst Service Center your find! Visiting the Wide World Service center is by far the worst experience you will encounter. When you arrive you feel like a bother to them. They are not Visiting the Wide World Service center is by far the worst experience you will encounter. When you arrive you feel like a bother to them. They are not helpful in assisting you at all. Then when you finally get your car back guarantee something else will be wrong with it in a few days. Don't bother calling the service director because he could careless. Do yourself a favor and don't bother going here. More

No nonsense dealership Expedient and attentive the dealer gave me a fair price on a used car. They were professional and responded quickly to all my questions. George was th Expedient and attentive the dealer gave me a fair price on a used car. They were professional and responded quickly to all my questions. George was the best he worked hard for my business. Staying late and then coming to my house to drop off the car. The only thing I wish they did differently was to give me a higher value on trade in. EDIT: taking review down to 2 stars from previous 4 since after the sale, i had to make an adjustment to my contract to take off the extended warranty w/in the 30 days allowed, but the financing manager William Gallagher would not consistently return my calls or follow up on said paperwork. Still waiting to have this resolved within the extended warranty time frame... EDIT #2: the dealership was very responsive and finally got back to me about the contract adjustment. I have yet to receive confirmation of the extended warranty cancellation, but going to bump up the review to 4 stars for now. More

Great customer service Purchased my vehicle with help from George Popa and i must say he is one of the nicest client advisors i have ever dealt with. After a small hiccup i Purchased my vehicle with help from George Popa and i must say he is one of the nicest client advisors i have ever dealt with. After a small hiccup i completed my purchase and took delivery of my vehicle.George kept in contact with me every step of the way and did what he could to make sure i was satisfied. More

Excellent, Great Experience! My sales rep, Jerry was a pleasure to work with. He listened to all my wish list and made it happen! I stopped by for service twice already and he is My sales rep, Jerry was a pleasure to work with. He listened to all my wish list and made it happen! I stopped by for service twice already and he is always there to assist me even though he is always busy. highly recommend anyone who are looking for BMW to see him!! More