Wide World of Cars BMW

Fair prices without any games. I've been buying cars for over 50 years and it was always a painful experience: phony come-ons, bait and switch tactics, the impossibility of getting I've been buying cars for over 50 years and it was always a painful experience: phony come-ons, bait and switch tactics, the impossibility of getting a straight answer, and the sense of being engaged in a battle, rather than a simple shopping trip. All that changed when I contacted Wide World BMW's internet sales department. My contact, Matt Poterbin, was a delight to deal with. He gave me straight-forward answers and quoted a very good price right away. Some other dealers wouldn't quote any price at all unless I was willing to visit them in person. Most other dealers quoted high-ball prices that were as much as 20% above a price where they could make a fair profit. By contrast, Mr. Poterbin quoted a price only 1% away from the number we finally agreed on. Throughout the entire process, he never pressured me in any way, and it always felt like we were working toward a common goal: getting me a better price than any other dealer would match, while still allowing Wide World to make a reasonable profit. Wide World has clearly decided that they want to make a reasonable profit, while creating a happy customer who will buy again and refer his friends, while other dealers are still using the old-school approach of gouging top profit out of every sale, without regard to their own reputation or the bitter taste they leave in the customer's mouth. I'd say Wide World's plan is working. I intend to buy all my future cars from them, and refer all my friends, while the other dealers will never see me or my money again. More

Easy to work with All around, it was a pleasant experience. Did not have the usual stress associated with buying a new car. The sales person did an excellent job. All around, it was a pleasant experience. Did not have the usual stress associated with buying a new car. The sales person did an excellent job. More

great experience Mark Stephenson was a pleasure to deal with he made the process seamless very reputable dealer and very easy to deal with thanks guys Shlomo Ta Mark Stephenson was a pleasure to deal with he made the process seamless very reputable dealer and very easy to deal with thanks guys Shlomo Tabak More

Amazing!!!! This is the second truck that I purchased from Wide World and I am extremely pleased with the service. Jason Castanon is an amazing client advisor a This is the second truck that I purchased from Wide World and I am extremely pleased with the service. Jason Castanon is an amazing client advisor and Fabio Gomez is a great manager. It was a very pleasant experience from beginning to end. Jason is very knowledgeable , patient and pleasant. I'll be back when it's time for another purchase. I love my CPO X6!!!! More

Hassle Free BMW dealership I have been dealing with this dealership for over 5+ years and Susan has always been my go to person for any service/maintenance. She is extremely per I have been dealing with this dealership for over 5+ years and Susan has always been my go to person for any service/maintenance. She is extremely personable and a truly wonderful human being. Does everything she can do to help you in any way. The staff in general has always been very professional and without a doubt it is hassle free every time. I would highly recommend Wide World of BMW but also want to share my extreme appreciation for an employee like Susan. She is great!!! More

Jason Castanon Today we finalized the purchase of our 2015 BMW X1 from Jason Castanon who was prompt, courteous and professional. He handled the entire process with Today we finalized the purchase of our 2015 BMW X1 from Jason Castanon who was prompt, courteous and professional. He handled the entire process with expertise. Jason was honest and made the grueling negotiation for pricing effortless. I would gladly do business with Jason again. He was amazingly patient and accommodating. Most importantly he returned our calls immediately and made us feel as though we were his most important customer. We ended up with a beautiful car at an outstanding price. More

Car buying Nothing but positive to say about Jason. He went above and beyond. I am strongly recommending him and will be back myself. Nothing but positive to say about Jason. He went above and beyond. I am strongly recommending him and will be back myself. More

Extremely Happy! Jason was excellent from the moment I arrived until I picked up my car. He was on top of things, followed up, and kept me informed on the status of my Jason was excellent from the moment I arrived until I picked up my car. He was on top of things, followed up, and kept me informed on the status of my paperwork. Everyone was very welcoming, accommodating, and pleasant. Extremely happy customer! Keep up the great work! More

Honest, Straight forward, and Friendly After spending weeks going to small dealerships that advertised cars at prices thousands of dollars less than what they were actually selling them for After spending weeks going to small dealerships that advertised cars at prices thousands of dollars less than what they were actually selling them for, Wide World BMW was a great experience looking for a used car. I wanted to pay cash and there were no hidden fees for not getting finance through them. George was a pleasure to do business with from the first moment I called to check on the cars availability. It was the first car I've ever purchased, and it was refreshing to not feel like I was being taken advantage of. Once we sat down to talk purchasing, he disclosed all of the additional fees (doc fee, DMV registration, inspection fee) from the get go so there was no shock in the end. In addition to helping me get a price within my budget, he went out of his way to make sure I could get the car after hours since I was coming from out of town. And since it was my first car, he was super patient with all of my questions. Everyone else at the dealership was friendly as well, and I would recommend them without hesitation. More

Jerry is the ideal sales advisor. Quick and simple. It was a pleasure to deal with Jerry Lim. My deal was done in matter of minutes via email. He went out of his way to find the exact spec car I wanted It was a pleasure to deal with Jerry Lim. My deal was done in matter of minutes via email. He went out of his way to find the exact spec car I wanted and kept me informed while the car was in transit from Europe. He explained everything prior to my arrival at the dealership to pickup the car. I only spent about 1 hour at the dealership. He is a true professional at his job. The price was great and I will definitely buy / lease my next BMW from him. More