
Wide World of Cars BMW
Spring Valley, NY
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Great experience at Wide World BMW I called Wide World BMW to inquire about a certified pre owned X3, and spoke with salesman George Popa. We made an appointment for the next day, and w I called Wide World BMW to inquire about a certified pre owned X3, and spoke with salesman George Popa. We made an appointment for the next day, and when I arrived he had the car already out front and ready for me to look at and test drive. That X3 wasn't to my liking (I wasn't a big fan of the sensatech seats) but he had another with similar milage, price, and same year, and it had leather seats. So I test drove the second one, which had all sorts of features and packages that George knew all about. Not only was George knowledgeable about the car and able to answer all of my questions, but he was also so easy to work with - friendly, helpful, capable - and he seemed like a genuine person. He is not your stereotypical "car salesman" - he's not forcing cars on you, he's not making anything up, he's not babbling about impertinent details, and his personality lent itself to a good deal of trust, whereas with other car salesman I felt much less comfortable and often did not trust them or enjoy working with them. I looked at multiple different makes of car in my search for the right one, so I met with many salesman and can say that without a doubt, George Popa was the easiest and most pleasant and helpful individual to work with. I highly recommend Wide World BMW and would tell anyone considering a BMW there to ask for George. More
Always get the best service I have bought now three cars from the dealership and have always had a good experience. George Popa responded quickly to my car request and I came in I have bought now three cars from the dealership and have always had a good experience. George Popa responded quickly to my car request and I came in and met him the same day. I love the ultimate driving machine so it is never really a hard sell to get me interested, but George was patient with me even though I was worried about making this purchase. I don't like to be pressured so once I made up my mind it was very easy sailing after that. I want to thank George for his professionalism and customer service always making me feel that he had my best interest at heart and the manager, whose name I don't remember but who also made my decision to purchase again from Wide World a good decision. I do have a few issues I still need to resolve but I am sure this will not be difficult with this dealership. More
My Awesome Experience My wife and I had the greatest experience getting our first BMW 528i. Our salesman Matt Poterbin, Finance manager Joe Gensert, and sales manager Brian My wife and I had the greatest experience getting our first BMW 528i. Our salesman Matt Poterbin, Finance manager Joe Gensert, and sales manager Brian Sorce were phenomenal. Their knowledge of their product is unsurpassed. Matt was able to get my wife into exactly the car she wanted and Joe helped us get the best deal possible for our budget. Of course we can't forget Brian who ok'ed the whole deal. More
goood things come wit great package great customer service when I was unsure he understand the inconvenience in my face in which he understood the reason why and then help me ensure to great customer service when I was unsure he understand the inconvenience in my face in which he understood the reason why and then help me ensure to make a better decision in which he gave me advusee and a simiple way of a method to change More
Overall excellent Had most excellent experience with my sales guy Jerry. Will definitely recommend him to everyone I know who needs a new or used car. He was amazing in Had most excellent experience with my sales guy Jerry. Will definitely recommend him to everyone I know who needs a new or used car. He was amazing in every way. More
Many St. Louis This is the 2nd car I get from Many and I will definitely coming back. He gives car buying a very pleasant experience. I will recommend Many and the This is the 2nd car I get from Many and I will definitely coming back. He gives car buying a very pleasant experience. I will recommend Many and the dealer everytime. More
MANNY ST. LOUIS One word to describe my experience with Manny would be SUPERB ! He was nothing but amazing, helpful and extremely knowledgeable. He made me feel extre One word to describe my experience with Manny would be SUPERB ! He was nothing but amazing, helpful and extremely knowledgeable. He made me feel extremely at ease, and made this purchase one of the best experience ever. THANK YOU SO MUCH MANNY! More
Loving my new car! Thanks for a great experience! I had been searching for the right car for a long time and I found it here with Alan at Wide World BMW! Alan was very helpful in answering all of our I had been searching for the right car for a long time and I found it here with Alan at Wide World BMW! Alan was very helpful in answering all of our questions and allowing us to test drive as many times as needed. Alan has been wonderful throughout the purchases process and continues to exceed expectations. More
friendly, knowledgeable, very patient with customer. I am interested to lease a 2013 sedan. Mr. George Popa thoroughly showed and explained each one on the listing and look for each one we have interest I am interested to lease a 2013 sedan. Mr. George Popa thoroughly showed and explained each one on the listing and look for each one we have interest to see and to compare. He stayed to the last to lock up the shop due to our late visit. And Mr. Popa and Mr. Gary Shapiro from Finance are also very helpful for dealing with our insurance company to resolve the issues when we return to pick up the car. More
WORST DEALERSHIP LIERS AND THIEVES STAY FAR AWAY This dealership will try to steal every penny they can from you. They lied about applying a $500 payment waiver towards my first 2 payments and tried This dealership will try to steal every penny they can from you. They lied about applying a $500 payment waiver towards my first 2 payments and tried to cover up by saying it was applied upfront WHEN IT WAS CLEAR IN MY EMAIL COMMUNICATION with the salesman that it would be applied as a payment waiver for the first two payments. After contacting the salesman and then the manager, (and after getting a nasty attitude and even being yelled at that I was lying) they said they would refund me the money BUT ONLY IF I FILL OUT A POSITIVE SURVEY FROM BMW!!!!!! They are blackmailing me to fill out a survey or else they will keep my money that they stole???! STAY FAR AWAY FROM THIS DEALER!! SAVE YOURSELF THE TIME AND ENERGY and of course your money. More