
Wide World of Cars BMW
Spring Valley, NY
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Quick & easy Experience was pleasant and seamless despite the multiple steps in the process. I was able to return within two days with my check and grove off the l Experience was pleasant and seamless despite the multiple steps in the process. I was able to return within two days with my check and grove off the lot in less than 90 minutes. More
Amazing, Easy process Just leased new X5 from Jerry Lim and I have to say this is by far the easiest and stress free car shopping experience. Everything went smooth, and Th Just leased new X5 from Jerry Lim and I have to say this is by far the easiest and stress free car shopping experience. Everything went smooth, and Thank you Jerry and Sales manager, Mohammed for giving me a nice deal! More
WW BMW is not the place where you want to buy your BMW I wish there is NEGATIVE -100,000 rating on YELP which I can give to WW BMW. This review was pending for more than 6 months. I order 2015 X5 from Out I wish there is NEGATIVE -100,000 rating on YELP which I can give to WW BMW. This review was pending for more than 6 months. I order 2015 X5 from Out of State with WW BMW. Where do I start, these guys are thug, liar, cheaters. I ordered the X5 from out of state. First they will trap you by giving low monthly lease cost. And they won't give you selling price until you sign the paper. How you are supposed to make sure all numbers are correct (MF, Residual, total cap cost) etc. Brian Sorce - Who made him GM/Sales director. He doesn't know a thing how to talk to customers. He has very bad attitude. Working in BMW center doesn't make him VIP. Their CA/sales lying about everything. He will commit to everything but nothing gets done. He promised all weather mats to me. When my car was shipped to WA, he told me someone stole from my car. Then for over a month, I was calling and getting replied back that yes, It was already shipped thru courier. and guess what after 6 months I have not still received any courier with mats. Their finance guy- slipped BMW credit card application in my lease paper and I got 3 extra hard inquires on my credit report from BMW Credit Card. I didn't even ask to sign up for BMW Credit card. I was this close to report to FTC. And these morons, did 3 hits on my credit history. And I paid $500 for my license and DMV. They didn't return anything after DMV plates. Told me $150 is for outside vendor who process the DMV paper work. Initially they told me anything remaining from DMV cost, I will get back. $500 for DMV plates?? Other BMW dealer charged me $238 for plates and title. I checked with my other friends who order X5 from WW. They have the same experience. Took 2 months for my NJ friend to get his plates from them. WW goal is sell the car then don't know the person. Advice - Run from their dealership, don't even look back. I will post this to every BMW forum make sure people don't get trapped. More
buyer beware I bought a used car from here. A year later I had continuous issues that the service department could not fix. They just want to rip you off and take I bought a used car from here. A year later I had continuous issues that the service department could not fix. They just want to rip you off and take your money regardless of the fact that you have extended warranty. I had to trade in the crappy car they sold me. I would never step foot inside their dealership every again. More
Good price, zero headaches, zero regrets (2015 335i) Alan never put any pressure or tried to rush me into signing anything. He was even willing to work with me over the phone prior to comming into his of Alan never put any pressure or tried to rush me into signing anything. He was even willing to work with me over the phone prior to comming into his office. This was by far the best leasing experience i've had in many years. Good price and zero headaches. Everything that was said and promised to me was delivered. I would highly recommend speaking to Alan Himmelfarb if you are on the market for a BMW. thank you Alan and the team at Wide World BMW More
wasted my time and held my deposit, been three weeks they took my money and I told them I do not want to buy a car from them. They have not refunded my money and it has been three weeks. Very poor custom they took my money and I told them I do not want to buy a car from them. They have not refunded my money and it has been three weeks. Very poor customer service and no one in the whole dealership picks up the phone. Terrible business. More
Very Satisfied X1 Customer I leased a 2015 x1 from Wide World BMW in Spring Valley and it truly was a pleasure doing business with Alan Himmelfarb and the rest of the team. I v I leased a 2015 x1 from Wide World BMW in Spring Valley and it truly was a pleasure doing business with Alan Himmelfarb and the rest of the team. I visited a few other dealerships before I stopped at Wide World BMW and they by far were the most professional, trustworthy and friendly crew. I was very pleased with my dealings with Alan. He was the reason I decided to lease with Wide World! The sale was very easy with absolutely no pressure. I highly recommend Wide World BMW and Alan Himmelfarb. More
Georege Popa I found my salesperson George Popa to be one of the most professional individuals I have ever dealt with. He was honest, straight forward and someone I found my salesperson George Popa to be one of the most professional individuals I have ever dealt with. He was honest, straight forward and someone that I knew in the first 10 minutes I could trust him with my purchase. Wide World BMW is so lucky to have him. Thanks George, you are the best. Homeira More
Can be critical I have a great client advisor who is always available and was able to provide me with the car I wanted at the price I was comfortable with. This is m I have a great client advisor who is always available and was able to provide me with the car I wanted at the price I was comfortable with. This is my third BMW from this dealership. Everyone I have dealt with has been great. My only complaint, and I've said this before that the client waiting area is not up to par with other dealerships. Snacks are absolutely nothing, and there is nothing enticing about sitting in the waiting area while work is being done. More
Straight Forward upfront Trustworthy ..upfront friendly , Honest would do business with again. I sent request through True car they honord the request..dealer way out of Trustworthy ..upfront friendly , Honest would do business with again. I sent request through True car they honord the request..dealer way out of my way 1.5 Hours away Mr Latif called me and sounded trustworthy worth the drive..I got the car Both of us happy. More