
Wide World of Cars BMW
Spring Valley, NY
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We worked mainly with Manny to work out a CPO purchase with a two vehicle trade-in. We saw the car we liked, a 2013 BMW 328 xdrive, and asked Manny if he could detail the car to our satisfaction. Manny with a two vehicle trade-in. We saw the car we liked, a 2013 BMW 328 xdrive, and asked Manny if he could detail the car to our satisfaction. Manny worked with Joey to get us estimates on two cars for trade-in. Joey assured us he could detail the car to our satisfaction, and then gave us estimates on the values of our cars. On one of the cars, he gave us a range because the car was not on site. He wound up giving us the higher value. Working with Manny and Joey was a pleasure, and we thanked them for making the transaction an easy experience. I would not only recommend Wide World BMW to anyone to buy a new or CPO car, but I would recommend Manny and Joey to anyone. In addition, the inventory of new and CPO BMWs was vast enough to satisfy anyone's needs. Wide World BMW is a truly great dealer and experience. More
I'm a newbie when it comes to leasing and Mr. Alan Himmelfarb made it easy and painless for me. I live in New Jersey and drove 20 minutes to Spring Valley NY and it was well worth the trip. He was pro Himmelfarb made it easy and painless for me. I live in New Jersey and drove 20 minutes to Spring Valley NY and it was well worth the trip. He was professional, friendly and easy to talk to. I would definitely recommend him. Will come back for my next lease. Oh, and thanks to Will also for processing the paperwork. More
Brian Waters was great to deal with. I shopped around my lease very thoroughly, and Brian was fantastic throughout the entire process - very professional, responsive via e-mail, and friendly. Additionally lease very thoroughly, and Brian was fantastic throughout the entire process - very professional, responsive via e-mail, and friendly. Additionally he gave us a great price on our car and didn't try to play any games whatsoever - this was a clear distinction compared to other dealerships that tried assumed we were ignorant by doing things like using an inflated money-factor on the lease. Brian was the _complete opposite_. We agreed on a spec, monthly payment, and out the door cost via e-mail. Once we got to the dealership, the deal was 100% what we agreed upon. Great all around. Brian will definitely be getting my business again, and I'd definitely refer anyone that needs a BMW to go to this dealer, and ask for Brian Waters. More
Emmanuel (Manny) St. Louis of Wide World BMW is an absolute pleasure to deal with. I just bought my second Certified Pre-Owned car from Manny and was, again, so impressed with his knowledge, professio absolute pleasure to deal with. I just bought my second Certified Pre-Owned car from Manny and was, again, so impressed with his knowledge, professionalism, genuine warmth and fair mindedness. In a time when "customer focus" is too often just a catch phrase that is quickly set aside when price negotiations begin -- or a thorny service issue arises -- Manny, and the entire sales and service team of this dealership, keep doing the things that earn the trust, gratitude and enduring loyalty of their clients. In short, Manny St. Louis embodies all that is so right about this dealership and when the time comes to buy another car I will not hesitate to bring my business to him and to World Wide. More
Kurby was great; worked with me to get the deal done and even drove my car to deliver it hours after closing!!!! Great people to work with and awesome pricing. even drove my car to deliver it hours after closing!!!! Great people to work with and awesome pricing. More
My search for a specific preowned 3-series with the interior and exterior color combination come to an end when I went to Wide World BMW. They literally had the car of my dreams with the best price and interior and exterior color combination come to an end when I went to Wide World BMW. They literally had the car of my dreams with the best price and mileage. Kurby and his Manager Joey went above and beyond to get me the best price on the car to fit my budget. They were courteous and professional from start to finish thus making my buying experience a pleasure. I highly recommend them as your first stop when purchasing a BMW as they will also be your last. Thanks Guys!!! More
I bought a BMW from Wide World in 4/2013. At the time there was a minor issue with the rim/tire. They agreed to fix the issue before I drove the car home and they did not. Being that I lived so far awa there was a minor issue with the rim/tire. They agreed to fix the issue before I drove the car home and they did not. Being that I lived so far away, I had to end up taking it to another dealer. Now I've had the car less than a year and the engine has a fuel injector issue. The car was less than 3 years old with less than 50k miles and these are the issues. Very disappointed in the product that was purchased from wide world. More
My excellent experience at the dealership was made even better by my fantastic salesperson, Manny. He was knowledgeable, patient, caring and not pushy at all. better by my fantastic salesperson, Manny. He was knowledgeable, patient, caring and not pushy at all. More
The service director Mike Jackson is the worst service I have ever been through in my entire life. As of this day I am going forward with my attorney and already made a report on BBB through his company tha have ever been through in my entire life. As of this day I am going forward with my attorney and already made a report on BBB through his company that owns Wide world. He overlooked the project of my car being fixed and tried to pass off a 100,000 dollar car that they damaged during service and 5 months later i still have no closure and the damage on my car is still as is the day they tried to bandage it up! Went in for service and car came out with a big dent on the front bumper and pushed in corner panel and broke headlight. Bill Caswell the service advisor at the time before Mike fired him to cover himself saw the damage and immediately told me he would have it fixed. Well long story short they did more damage then when they actually damaged the car. Bill was fired, my cars still not fixed and now its in the hands of BBB, BMW of NA and my attorney. Because of this experience and another, this is my 6th BMW and LAST ever. Thank you Mike Jackson! You have my phone number so if you want to talk then by all means, OR if you would like to meet in person I can accommodate that as well I assure you. This time you can't hold my car key "Hostage". More
My car buying experience has never been better. I've purchased seven cars and by far the service at WW BMW was superior to all my previous experiences. Mr. Moon Hasan was very knowledgeable and servica purchased seven cars and by far the service at WW BMW was superior to all my previous experiences. Mr. Moon Hasan was very knowledgeable and servicable as well as friendly and welcoming. He took the time to make sure I understood the details of the purchase and did not waste my time with unneccessary information and treated me with respect as a woman customer. This is where most dealers go wrong. I know about my cars before I purchase them and Mr. Hasan was also very knowledgeable and such a professional with a great personality. Thank you WW BMW, but a special thank you to Moon. I love my car!!! Best regards, Rosie DePietri 460 North Barry Avenue Mamaroneck, NY 10543 More