
Wide World of Cars BMW
Spring Valley, NY
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By pure luck in 2011, I purchased my last X5 at Wide World and had serviced my truck there throughout my lease and they have always been outstanding. As I was coming close to the end of my lease I wante World and had serviced my truck there throughout my lease and they have always been outstanding. As I was coming close to the end of my lease I wanted to get into another X5 but there were some variables i had that needed to be factored in. I went to a few other dealerships just to "see" but no one was able to come to close to what Alan & Brian did for me at Wide World. They took all the factors i had into consideration, they knew the criteria that was important to me with regards to a new vehicle. They did not have an X5 on the premis to suit my needs but within a few days they found a vehicle that had everything that was important to me and MORE! As they promised, the vehicle was there within a few days. Alan was a pleasure to work in terms of preparing the paperwork in advance, contacting my insurance company and answering all of my questions. He sat in the vehicle with me the day I picked up to make sure i was comfortable with how all of the additional features worked. I work in retail and it is nice to see that they are extremely customer service oriented and did everything they could to retain me as a repeat Wide World Customer. I would recommened to anyone looking to purchase a BMW to absolutely go to Wide World. Brian & Alan were truly a pleasure to work with and I am thrilled with my new X5! More
Howie was great to work with. Everything was open and upfront with all fees and communication. Howie spent A LOT of time with me trying to find the right car, and in the end he has earned a long-term cu upfront with all fees and communication. Howie spent A LOT of time with me trying to find the right car, and in the end he has earned a long-term customer. Howie and all of the staff at Wide World BMW were friendly, polite and excellent to work with. I would certainly return here and recommend Howie and Wide World to anyone looking for a BMW. Thank you!! More
Kurby Herisse was a very patient, knowledgeable sales rep. He listened to my requirements and matched them with a specific BMW 328i X Drive that I purchased. He answered all the questions I had about the rep. He listened to my requirements and matched them with a specific BMW 328i X Drive that I purchased. He answered all the questions I had about the car and answered questions about my Toyota Camry that I traded in. I was very pleased with BMW that they gave me the full amount for my car. Kurby made sure I left the dealership satisfied and got exactly what I wanted in my 2011 328i X Drive. I'm having so much fun driving and enjoying the attention I get in my car. Even after I made my purchase I had new owner paranoia and concerns that came up, he reassured me and he had service check it out. Every salesperson there are very professional, pleasant and ready to help at all time. Kurby is an excellent salesman and a great person. I definitely recommend this dealership to my family, friends and anyone looking for no nonsense straight forward answers and excellent service. More
Terrence was very straight forward in getting a deal for my new car. Gave the best possible quote and was very real about it. I got to know about it after I body shopped for price with other dealerships. Th my new car. Gave the best possible quote and was very real about it. I got to know about it after I body shopped for price with other dealerships. The best aspect about him was that he left me felt comfortable with my decisions. More
Darlene is fantastic and my overall experience with her is absolutely positive! We picked up our X3 today and I have no problem recommending her to anyone looking for a BMW. I previously leased a BMW from is absolutely positive! We picked up our X3 today and I have no problem recommending her to anyone looking for a BMW. I previously leased a BMW from another dealer so I naturally approached them first but it was obvious they wanted to play games. It was then that I started to look around and contacted several dealers. Darlene was first to respond and provide numbers. Actually the price she shared was the best and when she improved on it even more, there was no other reason to go elsewhere. All throughout the process as I kept revising the option list and going back and forth on the packages she was very patient and understanding. The whole buying experience was concluded in 2 visits, 1 to make a downpayment and the second to pick the car up. Bottom line: She's a straight-shooter and will work with you to get the car you want at the price you're comfortable with. If you're looking for a BMW you owe it to yourself to at least give Darlene a call. You will not be disappointed. Tell her Jay sent you :-) PS I saw pics of the soon to be released 2 series coupe and I know who I will call in 2-3 years. Did I mention she also does European Delivery? ;-) More
Joe is knowledgeable, friendly, and works to assure that you get the best deal available. I have been working with him for over 12 years and would go no where else. I live in Westchester County and specif you get the best deal available. I have been working with him for over 12 years and would go no where else. I live in Westchester County and specifically go to him and his dealership because I feel he is working with my best interest in mind. More
Emmanuel Saint Louis was extremly attentive and helpful throughout the entire purchase process. His attention to detail and willingness to provide a level of customer service which exceeded both requiremen throughout the entire purchase process. His attention to detail and willingness to provide a level of customer service which exceeded both requirements and expectations place him in a distinct class. His responsiveness to request for information and understanding was patient and timely. More
Alan was fantastic to work with. Everything was virtual until the day I picked up my new sports wagon which is phenomenal. They gave me the best deal out there. Alan was great especially for me, being a fi until the day I picked up my new sports wagon which is phenomenal. They gave me the best deal out there. Alan was great especially for me, being a first time BMW owner, he walked me through all the essentials of the car. Great and professional service! More
Kurby did a fantastic job handling the sale and negotiation a great deal on a preowned X5. Not only buying the car but him and Joey arranged for my lease to be traded in. The whole process was don negotiation a great deal on a preowned X5. Not only buying the car but him and Joey arranged for my lease to be traded in. The whole process was done so efficiently and as seamless as possible. I didn't need to worry about a thing. Kurby made sure all of my issues were addressed and the customer service was fantastic! I will definitely come here for my next car! More
The experience at Wide World BMW, and in particular the experience with Alan Himmelfarb, was outstanding! From the very first contact with Alan, all communications were professional, factual and without p experience with Alan Himmelfarb, was outstanding! From the very first contact with Alan, all communications were professional, factual and without pressure. Alan was quick to respond to questions both on the initial call and in subsequent calls and emails. Every item was handled efficiently and there were no surprises along the way. Everyone delivered as promised and as expected. I have purchased more than 20 new cars and can say with no doubt or reservation that this was the best experience ever! In fact, all car dealers would do well to copy this best practice, as this dealer and this salesman are best in class! More