
Wide World of Cars BMW
Spring Valley, NY
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Terrence was very helpful in understanding my requirements and nail down the search of the vehicle and quickly reach a deal. I would highly recommend Terrence. requirements and nail down the search of the vehicle and quickly reach a deal. I would highly recommend Terrence. More
This dealership is the reason the term "car salesman" gets a bad name. Unless they are making a quick $$$ they could care less about customer satisfaction. This dealership had no problem refusi salesman" gets a bad name. Unless they are making a quick $$$ they could care less about customer satisfaction. This dealership had no problem refusing to refund me the $2,300 I spent to extend the "maintenance warranty" although I asked for the refund 1 week after the purchase. The reason I had second thoughts about the warranty purchase is because on top of the other times the dealership had me leave the shop after bringing the car there for a specific issue and then having to be back at the dealership shortly thereafter with the same issue, the same noise I brought the car to the dealership with the day I signed up for the warranty, I noticed the same problem/noise immediately after leaving the dealership. The GM could care less about their reputation as long as the dealership continues to rip people off and make $$$ off everyone that walks in the door. More
I recently purchased a brand new vehicle from Terrence Holmes. From the outset I thought it was going to be a stressful process. After dealing with Terrence he made me feel at ease and comfortable throu Holmes. From the outset I thought it was going to be a stressful process. After dealing with Terrence he made me feel at ease and comfortable throughout the whole process. From the initial conversation on what I was looking to purchase to the test drive and throughout I felt no pressure in making the purchase. Terrence is very knowledgable and courteous I can't say enough about his professionalism. I have recently spoken to Terrence while my car was being serviced he took the time to stay with me while it was being done. My past experience with other car salesman have always been stressful and unpleasant but now I can honestly say it was a pleasure meeting Terrence who I can honestly say I consider a friend. I look forward to my next purchase of a BMW and also to have Terrence sell me the vehicle. So if anyone is considering purchasing a BMW please visit with Terrence he will put you at ease. More
Terence and the Sales Manager were very friendly and informative. They worked closely with me to close my existing lease and get me into a new BMW X1. They met my price target and I picked up the car informative. They worked closely with me to close my existing lease and get me into a new BMW X1. They met my price target and I picked up the car the following day. More
The dealership is top-notch! We recently purchased a vehicle from Will Gallagher who was extremely knowledgeable and helpful. He is not pushy at all. We unfortunately had someone hit our car in a few vehicle from Will Gallagher who was extremely knowledgeable and helpful. He is not pushy at all. We unfortunately had someone hit our car in a few days after purchase. Brian Sorce and Jay Mazzola helped correct this unpleasant situation. They were able to repair the vehicle (like new) and provided exceptional service. Would highly recommend them for sales and servicing. Thanks guys!! More
No pressure sales - informative test drive on local roads and highways for non-native - speedy processing of sale - thorough review of vehicle - humor of process enjoyed by first time buyer and highways for non-native - speedy processing of sale - thorough review of vehicle - humor of process enjoyed by first time buyer More
Great experience! This could my 15th BMW from this dealer and have always had a positive experience. Joe Segreti is great. Car was ready and prepped properly when I showed up at the dealership. Pap dealer and have always had a positive experience. Joe Segreti is great. Car was ready and prepped properly when I showed up at the dealership. Paperwork was accurate and was exactly the price I was quoted. More
My experience with world wide BMW sales man Mr. Herisse was delightful. He did the best he can to meet my requiements and was very successsful with the process. With that said, I have no complaints with my was delightful. He did the best he can to meet my requiements and was very successsful with the process. With that said, I have no complaints with my experience :) More
We purchased a new x5 & had engine problems 1/2 hr after we left the dealership. Steven/Service brought us the loaner tried to fix it 2x w/in 10 days. A that point I contacted Brian Sorce/Sales Mgr. after we left the dealership. Steven/Service brought us the loaner tried to fix it 2x w/in 10 days. A that point I contacted Brian Sorce/Sales Mgr. I told him I was not going to stay in that car. A mos after the initial purchase we were still in a loaner, starting working w/Terrence Holmes/Client Advisor . Terrence encountered a lot of hurdles trying to get another new car for us with everything we wanted. It was a pleasure working with and meeting him in person. He made the transition/paperwork of the two x5s seamless. He is FANTASTIC!!! He made sure we were happy before we left his dealership and had a great BMW experience. I do LOVE my car :) More
Kurby was very professional and friendly in initiating the purchase of my new car. He along with managers Joey Rudovic and Fabio Gomez, as well as finanacial director Ned Goldstein worked tirelessly to ac the purchase of my new car. He along with managers Joey Rudovic and Fabio Gomez, as well as finanacial director Ned Goldstein worked tirelessly to accomadate me and overcoming any issues i had to acquire the vehicle. I would most certainly recommend this dealer to all friends and family.....They did an excellent job. More