Wide World of Cars BMW
Spring Valley, NY
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William was very helpful and knowledgeable. I have since recommended him and the dealership to multiple family members and friends. I had a great experience, Thank You! recommended him and the dealership to multiple family members and friends. I had a great experience, Thank You! More
William Gallagher attention to detail and professionalism is the best bar none! Normally when you purchase a car you feel like the salesman is yet another obstacle to get through before you actually get to t is the best bar none! Normally when you purchase a car you feel like the salesman is yet another obstacle to get through before you actually get to the real price. Not so with William.....I must say this is the very first time I ever felt like the salesman was actually working for me instead of the dealership and his pockets. I would recommend him highly because he is down to earth and works hard for YOU! More
Great experience, i have known Joe for many years purchased 2 vehicles prior to my new X 1 and he was always helpful and knowledgable in getting me the best price and finding the right car. I wou purchased 2 vehicles prior to my new X 1 and he was always helpful and knowledgable in getting me the best price and finding the right car. I would reccomend Wide World BMW. More
Went to WorldWide BMW last week to get some information on a X5 lease. Will Gallagher greated us with a big smile as we walked in. We sat down, told him what we wanted and he came back with an offer we lo on a X5 lease. Will Gallagher greated us with a big smile as we walked in. We sat down, told him what we wanted and he came back with an offer we loved! It was worth the extra drive from NJ! I would definitely come back here for my next car. More
By far one of the best experiences I had in purchasing a car. Ben communicated with me daily on the status of my car and when it would be arriving. He definitely went above and beyond my expectations. I've car. Ben communicated with me daily on the status of my car and when it would be arriving. He definitely went above and beyond my expectations. I've never felt more comfortable in purchasing a car. I would absolutely recommend this dealership and Ben to anyone I know interested in purchasing a BMW. More
I must applaud Wide World BMW for having such a kind and knowledgable sales man. I have been searching for my convertable for a few months and I felt very confortable and at ease From the start when I inqu knowledgable sales man. I have been searching for my convertable for a few months and I felt very confortable and at ease From the start when I inquired about the car, Manny was very informative and helpful. Manny went over the specs of the car in full detail reviewed the Car Fax, remaining warranty and services that are included with BMW warranty. We test drove the car and he made this purchase a smooth one. Wide World were honest and there was no hiding cost like a few dealerships I have encountered in the past I will most definately recommend my friends to see Manny and Ned. More
I recently purchased an X5 from William Gallagher at Wide World. The experience was fantastic. William was pleasant, helpful and knowledgeable without being pushy or "salesy". I called around trying to fi World. The experience was fantastic. William was pleasant, helpful and knowledgeable without being pushy or "salesy". I called around trying to find the best deal and William gave me the number I was looking for. The vehicle I wanted was en-route to the dealership and William held it for me until it came in so I could see if before making my final decision. I went to see the car as soon as it came in and bought it that day. William took much of the information over the phone and had me email information to him to make the process at the dealership as simple as possible. When I went to pick up my vehicle the next day, it was clean and ready to go. The paperwork was signed, William went over the car with me to answer any operating questions I had, and I drove away. The entire process was incredibly simple because William made it that way. The next day he phoned me to see if I was happy with my purchase and to answer any other questions that may have come up. His follow through was great. I would buy my next car from him and I would recommend him to any of my friends looking to buy a BMW. Tom in the finance department was also very friendly and helpful. I shopped around for the best price and Wide World gave it to me. In addition, William gave me a wonderful car buying experience. More
Great experience negotiating....and then it came time to take delivery. Not only did they refuse to let me use my trade toward my down payment, they took 2 weeks to send me the check and in the meantime so take delivery. Not only did they refuse to let me use my trade toward my down payment, they took 2 weeks to send me the check and in the meantime sold the car to another dealer and had it listed for sale! I had to remind them multiple times they never sent my check. They also forgot to order my license plates and even suggested I don't drive the car once the temp plates expired until they could get permanent ones - again forgot to do what they were supposed to do. When they arrived they were the wrong ones! Multiple emails to the general manager were not returned. Wide World BMW definitely appeared only interested in the sale, and could care less what happens after. As a first time customer who leased a $60k SUV definitely not the way I expected to be treated - I got better treatment from a Saturn dealer years back. Sales manager Joe Leung phoned after the fact (likely prompted by this review) and went above and beyond to make things right. Apparently the people who caused all of the errors in my case were "no longer with the company." He could have just ignored me like those before, but he valued customer service and loyalty and went out of his way to make things right. What happened should never have happened, but Joe restored my confidence and I would consider making my next purchase with Wide World. More
Between CT (where I live) and NY, I had any number of dealerships to purchase my BMW from. But after talking with Will Gallagher at Wide World BMW, I was sold on buying from him. He was knowledgable, fri dealerships to purchase my BMW from. But after talking with Will Gallagher at Wide World BMW, I was sold on buying from him. He was knowledgable, friendly and a pro. More importantly, he was eager to work with me on a deal. We were able to work out the whole deal in a few short hours and I didn't mind at all driving from CT to pick up my car. He continues to be helpful to me even after two months of the purchace. Thanks Will. More
Our dealer experience with World Wide BMW in Spring Valley New York was by far one of the best experiences we've ever been through. Billy Kabatsky was very kind, honest and willing to work with us no Valley New York was by far one of the best experiences we've ever been through. Billy Kabatsky was very kind, honest and willing to work with us no matter the circumstances. Billy also returned our phone call in a timely manner unlike other dealers we've been to didnt return our phone calls at all. We financed a 2006 BMW which is a very well built machine. Billy said that we would love this vehicle, and he sure was right. I would highly recommend this dealer, the staff is kind, friendly and all very professional. More

