Wilde Chrysler Jeep Dodge Ram - Service Center
Waukesha, WI
95 Reviews of Wilde Chrysler Jeep Dodge Ram - Service Center
I feel i am always welcomed, greeted, and kept up with the information. If service manager is there, he comes directly, and provides the needed info. the information. If service manager is there, he comes directly, and provides the needed info. More
I was told when I bought car to contact seller to arrange oil change but didn't hear back from them so I arranged it myself. I was however able to get in quickly with no problems. oil change but didn't hear back from them so I arranged it myself. I was however able to get in quickly with no problems. More
I was very happy with the work and the short time it took to get the work done to get the work done More
This dealership is very reliable, and the customer service is second to none. I would and do recommend them as much as I can. Kevin Schmidt is one of the best people there. service is second to none. I would and do recommend them as much as I can. Kevin Schmidt is one of the best people there. More
I was passing through the area on my way home to northern Wisconsin when my check engine light came on and the engine started vibrating, loudly. Since it was a Sunday we just got a room and I decided that, s Wisconsin when my check engine light came on and the engine started vibrating, loudly. Since it was a Sunday we just got a room and I decided that, since I don't know any of the shops that I'll go to the dealership that sells vans like mine. & am Monday morning I checked in at Wilde and they took me right in. Monday afternoon I called service and spoke to a gentleman named Austin who told me that he would speak to the tech the following morning and then call me with the information. That's exactly what he did. Told me the diagnosis, the cost (which was actually lower than I thought), and said he would keep me updated which he did. About 3pm on Tuesday he called and said my van was ready but since they didn't have a driver they were sending me a Lyft. So I got my van back, I'll be on the road in the morning and they sent me a Lyft. So I thought I would return a favor by giving a good report. All I've ever heard is stay away from the dealerships, they're dishonest and never do what they say but, in this case that is simply not true. If this dude, Austin, isn't a manager he should be. I'm passing through, never been to Wilde except for this visit and they treated me like a valued customer. If I have to break down again I'm hoping it's in this neighborhood. More
Waited for 2 hr and 15 min for my vehicle under warranty to get looked at. U had an appointment at 9:15 am and at 1130am the service guys said to me they hadn't gotten to my vehicle yet. I said I had an a to get looked at. U had an appointment at 9:15 am and at 1130am the service guys said to me they hadn't gotten to my vehicle yet. I said I had an appointment for 9 15 this vehicle is under warranty...nothing told rhem.i didn't have time to wait another 2 hr they got me my vehicle by 12 30 and had nothing done. More