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Wilde Chrysler Jeep Dodge Ram - Service Center

Waukesha, WI

4.6
79 Reviews
Call Service Center (262) 544-5400

79 Reviews of Wilde Chrysler Jeep Dodge Ram - Service Center

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November 18, 2022

Excellent service experience as always. I take my personal vehicle there, and our company takes our work trucks there as well. More

by smann.wi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service Dept.
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Nov 21, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Hello, we are thrilled to learn the Service Team has taken care of you at each service appointment. Thank you for choosing to work with us and for the great review! See you at your next appointment at Wilde CJDR!

November 14, 2022

Came in and had my vehicle serviced. The staff was friendly and knowledgeable. The repairs were done promptly. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hemandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Streeter, Tyler Zimmerman
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Nov 14, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Thank you for the first-class review! Our entire team is pleased to read about the friendly, knowledgeable and prompt service you received at your recent visit. We look forward to seeing you again in the future!

November 07, 2022

Great service. Always friendly and professional! I’ve been bringing my Jeep back to the dealer for service since I purchased it. More

by as76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Hemandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Hello, we appreciate the 5-star review! It was our pleasure to provide you with a friendly, and professional experience. We look forward to working with you again in the future at Wilde CDJR!

November 05, 2022

Service department always does a great job. Tyler does a great job taking care of my vehicle need. More

by rfaust2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
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Nov 08, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Hello, thank you for the first-class review. We're happy to learn about the great job our Service Team has done. We hope to see you next time at Wilde CDJR!

Nov 08, 2022 -

rfaust2 responded

Could not thank Tyler enough for all the work he does and his professionalism

October 01, 2022

No customer service and unprofessional. Won't call you back on status of your vehicle in for service. Never have I dealt with such unprofessionalism! Nobody answers the phone nor returns vo More

by LB
Recommend Dealer
No
Employees Worked With
Derrick Grosenick
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Oct 03, 2022 -

Wilde Chrysler Jeep Dodge Ram responded

Good Morning, I'm very sorry to hear about your experience at our dealer and would like to help in whatever way I can or at least talk to you about what happened during your visit so I can talk to the employee(s) involved. This level of conduct is not acceptable to me or the department. Please contact me at via email at jstreeter@gowilde.com or via phone at 262-529-7292 if you feel comfortable and I would love to talk! Thanks for your time! Jay Streeter Service Manager at Wilde CJDR

Oct 04, 2022 -

LB responded

I dropped my vehicle off on 9/18/2022 at Wilde Honda since I had just purchased it on 8/26/2022 for water seeping in where the seatbelt rests between the metal of the vehicle. Honda had to forward it to Jeep dealership since then and I still don't have my car. I was told I should my vehicle back 9/22/2022 then Friday 9/23/2022. Then I called to follow up Monday 9/26/2022 and still no vehicle. Was told part was ordered at Chrysler. Then I left voicemails for service rep Derrick Grosenick and service manager at Jeep also reached out Wilde Honda and no one has returned my calls going on 2 weeks and my vehicle still sitting waiting on a part?

August 30, 2021

Some initial concerns and issues about service received at Wilde. Jay, the Service manager went out of his way to accommodate servicing my vehicle and understanding my concerns. Very impressed with J More

by Kasfeldt7
Recommend Dealer
Yes
Employees Worked With
Jay Streeter
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Sep 07, 2021 -

Wilde Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback. If you have any questions or concerns, please contact me, Pete Erkkila, General Manager, at (262) 544-5400.

August 13, 2021

Wow, great experience. Derrick in service took good care of me and my jeep. New to dealership, but I was impressed. Had 2 recalls and an engine code...they fixed it very promptly. Lots of smiles too. Th More

by Uniqeukiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick and tech who fixed my recalls.
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Aug 17, 2021 -

Wilde Chrysler Jeep Dodge Ram responded

We greatly appreciate your feedback, and we are so glad to hear that Derrick & our team could help! It was a pleasure working with you, and thank you for choosing Wilde!

March 18, 2021

Doug Rodriguez was my sales representative and he was just awesome. I ordered a brand new wrangler and he help me get everything I wanted and I am more than pleased with my purchase I cannot thank them e More

by Souless1s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2021 -

Wilde Chrysler Jeep Dodge Ram responded

We are so happy to hear that Dough could help you with your purchase! It was wonderful working with you, and we hope that you enjoy your new Wrangler!

March 01, 2021

Another great job by Doug my sales man. My third Jeep purchase from him. I will return in the future for another Jeep purchase. Thanks More

by seaark1860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2021 -

Wilde Chrysler Jeep Dodge Ram responded

Congratulations on your recent purchase! We are thrilled to hear that Doug could help make your car buying experience a great one. It is always a pleasure working with you, and thank you for your continued support of Wilde!

February 02, 2021

It was a great pleasure doing business with Wilde. They were very kind and friendly and never felt pressured to buy anything during my whole visit. Very fair prices as well and most importantly very family More

by Tyler A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrell Humphreys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Janz
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Feb 02, 2021 -

Wilde Chrysler Jeep Dodge Ram responded

Our team is always happy to be of service, and we are so glad to hear that we could help! It was wonderful working with you, and we hope that you enjoy your new Wilde vehicle!

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