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Wilde Honda
Waukesha, WI
641 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 641 reviews
October 02, 2018
oil change I'm only in Waukesha once or twice monthly .Called for appointment day in advance. Could not get in. I will not be back. I have been a customer for o I'm only in Waukesha once or twice monthly .Called for appointment day in advance. Could not get in. I will not be back. I have been a customer for over 10 years . More
by robert3
Employees Worked With
phone service person
September 24, 2018
Halim is the man! Was very helpful and didn’t try to waste my time showing me vehicles that didn’t have what I was looking for. Love my new ride! A big thanks to Halim! Was very helpful and didn’t try to waste my time showing me vehicles that didn’t have what I was looking for. Love my new ride! A big thanks to Halim! More
by SrqPaddy
Employees Worked With
Jim "JR" Reifenrath
September 15, 2018
Buying a used car I came in knowing what car I wanted. It was busy and the car was being looked at already. Chris was able to start the offer process immediately so I d I came in knowing what car I wanted. It was busy and the car was being looked at already. Chris was able to start the offer process immediately so I didn't lose the chance to buy it. I was able to purchase the car at the price I wanted effortlessly. More
by Pilot 09
Employees Worked With
Chris Krause
September 06, 2018
Terrible Service The salesperson lied about a 'reconditioning fee' that was required, which instead was the package for any internal/external maintenance. The 'financ The salesperson lied about a 'reconditioning fee' that was required, which instead was the package for any internal/external maintenance. The 'financing' person helped us to get that removed after we informed him that we were told it was not optional. But then he quick-talked us into adding a warranty that we had already declined. After having to write up the paperwork 3 times because of their shenanigans, we were finally able to leave. It was a terrible experience and I would absolutely not recommend this dealership. More
by jlc1111
Employees Worked With
Matt Thornburg, Richard Seiling
August 31, 2018
Excellent Service Fast and Good Service. I know I only did a oil change but Jennifer Rokus made my experience excellent. She was fast and right on what needed to be d Fast and Good Service. I know I only did a oil change but Jennifer Rokus made my experience excellent. She was fast and right on what needed to be done. Very friendly if you are going through the service center at Wilde Honda I strongly suggest using Jennifer as your service Provider... More
by Chris H.
Employees Worked With
Jennifer Rokus
July 31, 2018
HELPfull and GREATfull Before I even walked i I was greeted by Chris Krause. Very friendly and soft sell. I knew what I wanted, so that helps. However I feel strongly he wou Before I even walked i I was greeted by Chris Krause. Very friendly and soft sell. I knew what I wanted, so that helps. However I feel strongly he would’ve stuck by my side until I found MY car. I knew it right away. I also spoke with Gary in Finance. A genuine kind soul who offered but did not push me into anything extra. I would’ve loved to have added some additional maintenance but chose not to. Both of these gentlemen I would be more than happy to refer friends and family to. They went the “extra mile” in all aspects. Thank you. I’m wild about Wilde!! Stop in to see them for your next car. Stephanie More
by Stfny2u
Employees Worked With
Chris Krause and Gary (an artist) ??
June 11, 2018
New car day!😀 Justin Lucas did a very nice job finding the car we wanted to purchase. We bought a new Odyssey and he explained all the features very well and there Justin Lucas did a very nice job finding the car we wanted to purchase. We bought a new Odyssey and he explained all the features very well and there are many more since our last Odyssey in 2012. Great job Justin! More
by Tomato man
Employees Worked With
Justin Lucas, Karen Hardrath and Phil, the sales manager.
May 12, 2018
Great customer service! Jennifer Rokus is the person who I had to help me out today with my vehicle. She went above and beyond to explain everything to me about what needed t Jennifer Rokus is the person who I had to help me out today with my vehicle. She went above and beyond to explain everything to me about what needed to be done to my vehicle. I will definitely be back again with my Honda CRV. More
by toadman954
Employees Worked With
Jennifer Rokus
May 09, 2018
Horrible experience I bought just bought my a used Honda Odessey from Wilde Honda last month.I have had several issues with the vehicle since the purchase.I feel they did I bought just bought my a used Honda Odessey from Wilde Honda last month.I have had several issues with the vehicle since the purchase.I feel they did not do a thourough inspection of the vehicle before selling the vehicle since the check emission light went on only 20 miles off the dealership lot.I will be filing a complaint with the DMV and better bussiness bureau on used vehicle sales.I feel like the dealership has a responsibility and obligation to it's costumers for what they advertise and say they inspected on the buyer's window sticker of the vehicle.That is why people choose to purchase vehicles through a certified dealership over privately owned vehicles.What make me even more upset is they haven't even had the courtesy of responding to any of my emails or phone calls.What a joke!I will nit be recommending Wilde Honda to anyone I know. More
by Nicole
Employees Worked With
Usesd sales manager Mark, service manager John and several other employees
May 09, 2018
Frustrating! We are very dissatisfied with this dealership. They said they were giving us 1.99% fin. and when we signed the papers it was 2.99%! You trust that the We are very dissatisfied with this dealership. They said they were giving us 1.99% fin. and when we signed the papers it was 2.99%! You trust that the paperwork would be made out correctly to the terms agreed. Many hours in this dealership, they throw papers in front of you and say sign here and here. So dishonest. Also with their dishonesty, I called ahead of time and said I wanted a certain CRV, they said they had 4 in stock the color we wanted. I asked for the one with the least amount of miles on it. They gave me one with over 50 miles on it, when I could see there were some still in plastic! I did get the one in plastic. Lied again. They didn't go over things very well and when we received the vehicle there were water drops everywhere and they got wax on the plastic parts. We did buy another Honda a month later at a different dealership and it was a night and day difference! The only reason we went here was they had the Costco discount. The other dealership matched the price with Costco and gave us so much more with our 2nd Honda. For the biggest complaint was their dishonesty at Wilde and I would never recommend this place to anyone. More
by Frustrated
Employees Worked With
Jim "JR" Reifenrath
