Back

Wilde Honda

Waukesha, WI

4.7
974 Reviews

1603 East Moreland Blvd

Waukesha, WI

53186

Directions

By Type

Showing 974 reviews

June 08, 2023

Honda John was awesome. My CRV's splash shield was dragging, and he was able to present me with options and then fix the issue within 20 minutes of my arrival. Thanks, John! More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda John
Jun 08, 2023 -

Wilde Honda responded

Hi Kevin, We're pleased Honda John was able to provide you with efficiency at your recent service appointment. It was a pleasure working with you at Wilde Honda!

May 15, 2023

Eugene Wade & Ludwig Guzman made what felt like an impossible situation good in the end. These guys went out of their way to ensure that we were happy customers with our purchase. They remained profe More

by smscordato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ludwig Guzman & Eugene Wade
May 16, 2023 -

Wilde Honda responded

Hi Shawna, we are humbled to learn about the great lengths our team went to, too make sure your sales experience was filled with professionalism, compassion and honesty. Thank you for choosing to work with our Wilde Honda team for your automotive needs. We look forward to seeing you in the future! Enjoy your new vehicles!

May 11, 2023

I had a wheel alignment done with some additional work. Over the next couple of months, I noticed noises coming from the wheels. I thought it was a wheel bearing going so I took it to another shop. They More

by toddb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 12, 2023 -

Wilde Honda responded

Hello Todd, Thank you for bring your concerns to my attention. I am sorry you have not yet received a call back regarding your recent service appointment. We do want to address your questions in a timely manner and will be reaching out to you shortly. We look forward to working with you. Ben Lyons 262-529-7140 benjaminlyons@lithia.com Service Manager

May 08, 2023

Beware of trading your vehicle in with this dealer. I traded mine in last year 8/26/2022 and I am just getting a certified letter from a towing and service place showing the vehicle STILL registered in More

by LB
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wilde Honda Waukesha
May 10, 2023 -

Wilde Honda responded

Hello, I' m sorry to learn about the details you have shared here. We would like to offer an apology for the inconvenience you have encountered with your previous vehicle registration still being intact. When your schedule allows, please contact me at the email and/or phone number provided below. I would like to learn more about your needs so we can move forward in helping you find a solution. I look forward to speaking with you soon. Ali Elahi alielahi@lithia.com Used Car Manager 262-529-7121

May 12, 2023 -

LB responded

There is NOTHING!!! this dealer can say to apologize or FAKE Apologize on a public forum!!! How about I give YOU the Dealer a tip: LET THE SELLER KNOW WHEN TRADING IN THEIR VEHICLE THERE IS NO RELEASING THEM FROM THE TITLE IF THE DEALER CHOOSES TO SEND TO AUCTION! So any loser can drive around with a vehicle still under YOUR NAME and anything can happen... in my case just getting a certified letter advising me the vehicle is still registered in my name and accumulating towing and storage charges. I guess I should be lucky it wasn't used in a crime where I could be dealing with a whole different issue! So yes, everyone reading this make sure you follow up with the DMV to show proof of trading your vehile or selling your vehicle to get your name released from the VIN of that vehicle! Anybody doing business with this dealer BEWARE! This is not the first time having issues with them! Never AGAIN!

April 22, 2023

Car service department is very professional and friendly. Always able to accommodate maintenance service even without previous scheduling . Customer adviser Alan Schultz belongs to the best. Highly reco More

by mkrynicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schultz Alan
Apr 26, 2023 -

Wilde Honda responded

Hello, Thank you for the shout out to Alan for the great service. We strive to provide our guests with professional and friendly service at each appointment. See you next time at Wilde Honda!

April 12, 2023

To be honest, because of some previous issues, I had hesitations of purchasing a car from Wilde Honda again. I was really just looking to rule out the Odyssey and Pilot. However, I was lucky enough to More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Tedlie
Apr 18, 2023 -

Wilde Honda responded

Hi Katie, We want to thank you for sharing your first-class car buying experience with our team member, Chandler. Our team loves knowing that you were given the support needed to find the perfect vehicle to fit your needs. Congratulations on your new Honda Pilot! Thank you for choosing to work with us again at Wilde Honda!

March 07, 2023

Previous scheduling experience with Wilde Honda in December 2022 left me leery about returning there for continued servicing of my 2020 Honda. Then, I worked directly with Wilde Honda’s John Kocher More

by drcpinter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kocher
Mar 08, 2023 -

Wilde Honda responded

Hello, Thank you for presenting our team with the opportunity to earn back your trust here at Wilde Honda. We're pleased to learn about the excellent level of service you experienced with our team member, John! We look forward to working with you again in the future!

February 24, 2023

My husband and I went to this dealership to sell our used car. This was our first time selling. We worked with Mike, Oli, Ed and Tyler in the process. They promised us a certain amount. We finalized the pape More

by ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike, Edmure, Tyler, Oli
Feb 24, 2023 -

Wilde Honda responded

Hello, I regret to see the feedback you have shared here despite our team's best efforts to remain transparent throughout our communications with you in regards to the purchase of your vehicle. In summary, upon our initial agreed upon offer, it was brought to our attention that we would need to wait for your vehicle title, which typically takes one to two weeks. Unfortunately, this was not provided to us until one month later. Upon receiving the title, we found that it required two signatures in order for ownership to be transferable. Because our team strives to provide our customers with the best possible care, we stored your vehicle for 2 months and did our due diligence by following up with you weekly to inquire about the status of the title. When finally receiving the signed title, due to the depreciation of the vehicle and the brake oxidization that occurred we had to adjust our offer. While we apologize for your dissatisfaction, we hope you will understand our team was only trying to assist you in the purchase of your used vehicle in a timely and efficient manner. If there is anything further, I can help to address please don't hesitate to reach out. Ali Elahi alielahi@lithia.com Used Car Manager 262-529-7121

February 01, 2023

I have purchased multiple cars from them over the years and bought another yesterday. No problems or issues. The salesman and finance manager were professional and courteous. More

by markgstigler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Becerra
Feb 01, 2023 -

Wilde Honda responded

Hi Mark, We love hearing about your customers happiness following each store visit. Thank you for sharing the professional and courteous service you experienced with our Wilde Honda team!

December 28, 2022

Horrible. They are rated poorly for a reason. Rude and pompous. I was in the car business. I won awards and accolades. These people don’t really want to sell c More

by Zac.robinson007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Dragan
Dec 30, 2022 -

Wilde Honda responded

Hello Zac, I am deeply sorry to learn about your unhappiness surrounding your experience on our team's behalf. It is our mission to provide our customers with a genuine sales and service experience at each visit. Therefore, I am sad to learn this was not your experience. At your earliest convenience, please consider reaching out to me directly at the contacts below. I would like to learn how we can improve upon our customer service and turn this experience around for you. Ali Elahi alielahi@lithia.com Used Car Manager 262-529-7121

...
38
...