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Wilde Honda

Waukesha, WI

4.7
974 Reviews

1603 East Moreland Blvd

Waukesha, WI

53186

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Showing 974 reviews

December 27, 2022

I am still waiting for a response from dealer about issue of not having car repaired prior to purchase. More

by trunnells
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
schuyler
Dec 28, 2022 -

Wilde Honda responded

Hello, Thank you for bringing your concern to my attention. I would like to resolve this matter with you as soon as possible. At your earliest convenience, please reach out to me directly at the number and/or email below in regards to your vehicle repair needed after purchase. I look forward to providing you with a positive experience. Thank you, Ali Elahi alielahi@lithia.com 262-529-7121 Used Car Manager

Jan 06, 2023 -

trunnells responded

This matter is still not resolved, after an appt was made to make repairs, YOU DIDNT HAVE THE PARTS!, How many times do I need to come here???

December 05, 2022

Lori Gong is friendly, personable, courteous, and knowledgeable. She makes getting work done on a vehicle as pain free as possible. Definitely recommend Wilde Honda because of her (and the other fri More

by careygrafwallner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Gong
Dec 06, 2022 -

Wilde Honda responded

Hi Carey, Thank you for letting our team know about the friendly, personable, courteous and knowledgeable service you have experienced with Lori. These are the first-class experiences we hope to provide everyone of our valued Honda customers like yourself. It was a pleasure working with you. See you next time at Wilde Honda!

November 15, 2022

I had an excellent experience at Wilde Honda with the salesman, Chandler, in buying my first vehicle. Walking into the dealership, I had no idea what the purchase of a car entailed, but Chandler gracious More

by kathm70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Tedlie
Nov 16, 2022 -

Wilde Honda responded

Hello, Congratulations on your new purchase! We are very pleased to learn our Sales and Finance Team's were able to guide you seamlessly through the purchase process with grace and respect. It was a pleasure working with you and welcome to the Wilde Honda family. We hope to see you in the future!

November 09, 2022

I have been working with Honda John and he has gone above and beyond to help me and I am so grateful. What a great customer service! Thank you! More

by MaHopps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 09, 2022 -

MaHopps responded

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November 05, 2022

After searching for weeks trying to find a suitable Toyota Rav 4, Wilde Honda popped up on a Carfax search with a beautiful 2012. I was skeptical because 2 other Toyotas had been sold out from under me More

by Lexie D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Tedlie, Ethan
Nov 08, 2022 -

Wilde Honda responded

Hi Lexie, Congratulations on your Toyota Rav4! Thank you for the wonderful 5-star review of your customer service experience. We are very pleased to learn our Sales and Finance Teams were able to make the process fun and welcoming. It was a pleasure working with you on your purchase. We hope you are enjoying your new vehicle. Please let us know if you need anything in the future at Wilde Honda!

October 27, 2022

My service tech, Lori Gong was super friendly and very helpful in getting my car issues resolved. Thanks again Lori !!! Bruce Wolfman Mukwonago, WI More

by brucewolfman11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori A. Gong
Oct 27, 2022 -

Wilde Honda responded

Hi Bruce, we're pleased to know Lori was super friendly and helpful in getting your vehicle issues resolved. It was a pleasure working with you and we look forward to seeing you next time at Wilde Honda!

October 27, 2022

Honda John is the best! I will only do to this waukesha location! Thank you More

by Lindsyheider
Recommend Dealer
Yes
Employees Worked With
John
Oct 28, 2022 -

Wilde Honda responded

Hi Lindsy, thank you for the kind words and for choosing to work with us at Wilde Honda! Please come back and see us again soon!

October 22, 2022

WORST customer service in the used car department, don’t believe what they tell you bought a 07 dodge pickup truck they never kept there promises More

by Jb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim "JR" Reifenrath
Oct 24, 2022 -

Wilde Honda responded

Hello, I'm sorry to learn how you feel in regards to our Used Car Department. It is of the utmost importance to provide our customers with care and a positive experience at each visit. Therefore, our team is sorry to have not met that expectation. Please consider reaching out to me directly, as I would like to learn about your experience and earn back your trust as a valued customer. Ali Elahi Used Car Manager alielahi@lithia.com 262-529-7121

October 19, 2022

I brought my car in this morning and had Lori greet me when I stopped. She got me processed immediately and answered my question. The car was serviced in no time and I was on my way. I couldn’t have had a More

by kawood03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Gong.
Oct 19, 2022 -

Wilde Honda responded

Thank you for the 5-star review! We're elated to learn about the service experience with Lori and are pleased to know your vehicle has been taken care of. We look forward to seeing you next time at Wilde Honda!

October 05, 2022

This was the worst car buying experience we have ever had. This dealership took incompetence to a whole new level. No communication between salespeople and new car sales manager. We were in the process o More

by mjtannis
Recommend Dealer
No
Employees Worked With
Jim O'Brien
Oct 10, 2022 -

Wilde Honda responded

Hello, I regret to see the feedback you have shared here despite our teams best efforts to remain transparent throughout our communications with you. In summary, upon your initial inquiry we informed you the vehicle was only available on a first come first service basis, and that we do not hold this model. Unfortunately, it was purchased before you could visit our location. Our team understands your disappointment, and would be happy to assist you and your son in finding a comparable vehicle within your price rage. Please consider reaching out to me using the contact below, James Obrien jamesobrien@lithia.com New Car Manager

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