Back

Wilde Honda

Waukesha, WI

4.8
1,346 Reviews

1603 East Moreland Blvd

Waukesha, WI

53186

Directions

By Type

Showing 1,346 reviews

September 19, 2025

They have always exceeded my expectations. The staff is friendly and knowledgeable. Service is great!! More

by debra.latham262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim "JR" Reifenrath
Sep 19, 2025 -

Wilde Honda responded

Debra, it is wonderful to hear that our team continues to exceed your expectations. We are glad you find our staff friendly and knowledgeable and that you are pleased with our service. Thank you for sharing your experience, and we look forward to seeing you again at Wilde Honda.

September 18, 2025

If I did not like this dealership I would not keep coming back so I must like the service I get but I really can't stand how they force you to write a review. It's annoying stop it! More

by Goldirocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim "JR" Reifenrath, Karli Huntley
Sep 19, 2025 -

Wilde Honda responded

Thank you for your feedback. We are glad to hear you appreciate the service you receive and continue to come back. We also understand your concern about review requests and will take your input into consideration. We look forward to continuing to provide you with excellent service at Wilde Honda.

September 18, 2025

Service Advisor Devin patiently listened and answered my questions, was very helpful and overall wonderful! More

by lloehrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Jenkins
Sep 19, 2025 -

Wilde Honda responded

Thank you for sharing your experience. We are glad Devin was patient, helpful, and answered all your questions. We appreciate your feedback and look forward to assisting you again at Wilde Honda.

September 18, 2025

My suggestion for improvement… Be more patient in working with the customer… Each time that I tried to explain what I wanted serviced for my car, Yia Xiong would cut me off. He was not patient with me, alw More

by michael.pelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim "JR" Reifenrath
Sep 18, 2025 -

Wilde Honda responded

Michael, we are very sorry to hear about your experience with Yia Xiong. That is not the level of service we aim to provide, and we understand how frustrating it must have been to feel unheard. Your feedback is important, and we will address this to ensure better communication and patience in the future. We appreciate you sharing your experience.

September 18, 2025

Have purchased two vehicles here. Happy with both purchases and the way we’ve been treated by staff on the sales floor and service. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin in service
Sep 18, 2025 -

Wilde Honda responded

Christine, it is wonderful to hear that both of your vehicle purchases and experiences with our staff have been positive. We truly appreciate your trust and loyalty and look forward to assisting you again in the future.

September 18, 2025

please don’t ever buy a used car from here. EVER. we bought a 2015 infiniti, it’s been nothing but problems. we had the car for ONE WEEK and it had issues and we needed to have it towed to the More

by perezradtke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
chris
Sep 22, 2025 -

Wilde Honda responded

We are very sorry to hear about the experience you and your boyfriend had with your Infiniti purchase. What you’ve described is understandably frustrating and completely falls short of the service we strive to provide. Your feedback is important, and we want to make this right. Please reach out to us directly so we can review everything, address the issues with your vehicle, and work toward a resolution. Best, Eugene Wade - Used Vehicle Manager - ewade@wildehonda.com

Sep 25, 2025 -

perezradtke responded

hi, we have called and emailed you and gotten no response. please reach out when you are available.

September 17, 2025

Fast on time service. It’s easy to make an appointment on line. Good communication. More

by Cynthialream
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Moreno
Sep 18, 2025 -

Wilde Honda responded

Cynthia, we are glad to hear that your service was fast and on time, and that scheduling online was easy. Thank you for highlighting our communication, and we look forward to seeing you again for your next appointment.

September 17, 2025

Excellent experience. The sales person worked with me. We are very happy with our new car. More

by sommerjulie5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny, Jim "JR" Reifenrath
Sep 18, 2025 -

Wilde Honda responded

We are thrilled to hear that your experience was excellent and that our salesperson worked with you. Congratulations on your new car, and we look forward to seeing you again for any future needs.

September 17, 2025

Mark and Kyle were very helpful, knowledgeable. They were patient, answered all my questions, and made the process very easy. More

by Tojakarolcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Kyle
Sep 18, 2025 -

Wilde Honda responded

We are glad to hear that Mark and Kyle provided such helpful and knowledgeable service. It is wonderful that their patience and guidance made the process easy for you. Thank you for sharing your experience, and we look forward to assisting you again.

September 17, 2025

when checking in for my oil change, i could tell they were busy. i was happy to wait a minute, when someone was available to help, he walked up to my car, asked what i was there for, i told him I had an More

by Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dennis
Sep 18, 2025 -

Wilde Honda responded

Molly, we appreciate your feedback and are sorry your check-in experience felt impersonal. That is not the level of service we aim to provide. We will share your comments with our team to ensure every customer feels acknowledged and supported during check-in. Thank you for taking the time to let us know.

...
64
...