
Wilde Honda
Waukesha, WI
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Treated great until we signed the dotted line. Then it fell apart. We were promised the scratches would be buffed out, we would receive new wireless headphones for the DVD player, and a new tray to repla fell apart. We were promised the scratches would be buffed out, we would receive new wireless headphones for the DVD player, and a new tray to replace the broken one in the center console. Well our 5 year old could have done a better buffing job and this isn't an exaggeration. The scratches actually look larger now. I really wish we could post pictures here. The new wireless headphones are clearly beat up and used. You can see the wear on the sides of the headphones bands where the plastic is weak from being bent. There is a cut about halfway through the plastic on the band and it looks ready to break off. The battery cover is missing on one of them. Finally there is some kind of coating like Kool Aid or something on them. Really disgusting. As for the tray, they did send us one that wasn't broken but it was clearly out of a different vehicle. You can see the scratches where it slid in and out in the sides and where soda had spilled and wasn't cleaned off the bottom lip. One further item that we didn't notice during the test drive is that the brakes are going. This is actually a Technical Service Bulletin (06-024) and they are to replace the brakes and turn down the rotors. So much for Honda Certified Vehicle. More
Once you purchase your car you are no longer treated like a customer. Just try to get help... and plan to wait Had to return to dealer 3 times for a simple dealer add on to be installed. Each time the se a customer. Just try to get help... and plan to wait Had to return to dealer 3 times for a simple dealer add on to be installed. Each time the service department treated me bad even made comments. More
Got the best deal at the best price everytime. The general manager Jim Reifenrath has been at Wilde for years and makes the place hop. I've dealt with the same salesperson the last 6 Hondas and unlike general manager Jim Reifenrath has been at Wilde for years and makes the place hop. I've dealt with the same salesperson the last 6 Hondas and unlike other dealerships I've been to there is no turnover of salespeople. It is no wonder they are the number one volume Honda dealer. More