Lexus Of Sarasota

Everyone at the dealership was helpful and knowledgeable. They took care of every concern. We are completely happy with our experience. They took care of every concern. We are completely happy with our experience. More

We were created right away when we came in the door by Davian. He was very friendly and showed us the car we were looking on the floor then took us to test drive one. Davian. He was very friendly and showed us the car we were looking on the floor then took us to test drive one. More

Very professional Made the process very easy, Excellent customer Services!!!! Very productive in meeting my purchase of a vehicle that best meets my needs customer Services!!!! Very productive in meeting my purchase of a vehicle that best meets my needs More

Easy process from start to finish. Very professional with great customer service. Love my new car. Very professional with great customer service. Love my new car. More

Jacob was a great Salesman, he delivered an excellent performance!!! Jacob was the best even after the purchasing performance!!! Jacob was the best even after the purchasing More

Rabih was helpful, patient, and has an incredibly contagious smile. He did everything he could to make sure that I left the dealership happy with my car. 10/10 experience and will absolutely be using contagious smile. He did everything he could to make sure that I left the dealership happy with my car. 10/10 experience and will absolutely be using this dealership again. More

Carl was fantastic, got exactly what we wanted & a very easy transaction. Thanks again Carl! easy transaction. Thanks again Carl! More

Ana is a breath of fresh air. We connected via text answering all my questions since I knew what I liked but could not come down to see her til later part of September. Ana was We connected via text answering all my questions since I knew what I liked but could not come down to see her til later part of September. Ana was very patient with me explained everything in details during my test drive. Never once did I feel pressured by her. More

Our sales person, Olga Olsen, was very knowledgeable and pleasant to work with. She was prompt and courteous answering our questions and addressing our requests. pleasant to work with. She was prompt and courteous answering our questions and addressing our requests. More

We just bought a certified used Lexus from Lexus of Sarasota. If you are buying used, look the car over multiple times and thoroughly. We got to test drive if for maybe ten minutes, which was not lo Sarasota. If you are buying used, look the car over multiple times and thoroughly. We got to test drive if for maybe ten minutes, which was not long enough. There were many things wrong with the car, ripped leather, scratches on back interior side panels, chip in windshield, no caps on tire valves, seal of sunroof was bad. We were led to believe because it was a certified car, it was in fantastic condition. In my experience, in working with car dealerships professionally and personally, Lexus of Sarasota needs a better internal system "certifying" their used cars before the cars are put on the sales lot. These things were fixed eventually, however, each time we went to the dealership for service, it was a 45-minute wait to get checked in and to pick up the car. The cleanliness of the car was not up to standards either. There was dirt and debris under the seats, and we had to clean it thoroughly after we got it home. The communication between sales and service was nonexistent, as we told the salesperson to tell service that we did not want our car washed because the vehicle had recently been clear coated. This message was not communicated. Both parties, sales and service, blamed each other. Salesperson said he didn't know they washed the cars after service, and the service person said they were not told by the salesperson the customer didn't want it washed. Love the Lexus, the dealership is beautiful, cookies are fantastic, however, the internal systems leave room for improvement. More