
Wilde Subaru
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Spent three years shopping, Wilde Subaru was the best I met I've been shopping for a new car for three years. In the process I made a spread sheet listing the attributes I sought and the importance of each, al I've been shopping for a new car for three years. In the process I made a spread sheet listing the attributes I sought and the importance of each, along with some things I didn't want to have (or at least pay for - such as 400 watts and a dozen speakers, a sun/moon roof, and a subscription navigation package. Amongst other places, I took the list to Wilde Subaru in Waukesha where Stephanie H. delved into my spread sheet and figured out how to order vehicles with the attributes I sought while avoiding what I didn't want to purchase. She was a font of knowledge. I realize that she is a young woman, but my wife was impressed that Stephanie never gave the slightest impression that any question of hers was unworthy of a sincere explanation. This was in stark contrast to a male sales representative at a dealership for another brand on 108th Street in Milwaukee, where my wife declared to me that we were leaving. Maybe it is just the nature of Wilde Subaru, but the man who handled the purchase process for the vehicles, Brett D. was also outstanding. I had talked with my personal banker about financing auto purchases. Brett had such complete and identical information that I would suspect that my personal banker had briefed Brett were it not for the fact that my banker didn’t know what I might purchase or from whom. In addition, Brett presented a half dozen optional packages I could purchase and discussed the costs and benefits of each with no pressure to buy. If everyone at Wilde is as outstanding as these two individuals, Wilde will dominate the southeast Wisconsin market. In closing I would also mention that my wife taught for forty years. She pointed out that both the individuals we dealt with had extensive vocabularies, never misused a word, and never made a grammatical error. She considers these characteristics marks of professionalism, intelligence, knowledge and trustworthiness. That certainly is the impression they conveyed to me. In addition, they were wonderful people with whom to do business. More
Very helpful, low pressure. The sales consultants were on top of their game. Made sure that we had the time we needed to make a qualified decision. Answered all the questions we The sales consultants were on top of their game. Made sure that we had the time we needed to make a qualified decision. Answered all the questions we had. Started with looking at used cars, then decided to look at new. The used car sales associate introduced us to the new car sales division. Would highly recommend Wilde to anyone looking for a vehicle. Thanks for a great expedience. More
Turned in a leased subaru for another one. Jackie was great at explaining everything I needed to know. This was my first experience in the leasing process, She took great care time making sure Jackie was great at explaining everything I needed to know. This was my first experience in the leasing process, She took great care time making sure I knew how the whole process went. Terrance also was very helpful. In the past my husband took care of everything, all I had to do was come and sign papers but this time Terrance took his time and gave an understandable explanation of everything that needed to be done. Thanks to you both. More
Awesome First Lease Experience! Matt made my first lease experience very easy. He explained everything to me with great detail and was so knowledgeable it made it it every easy to u Matt made my first lease experience very easy. He explained everything to me with great detail and was so knowledgeable it made it it every easy to understand the process so when it was time to review numbers I felt comfortable and at ease. Then when it came to talk numbers with Mike he gave me a deal that made me want to come back and talk more. They let the car do the talking and not hard sell me into anything. No pressure what so ever. Everything was handled in a timely manner and everyone was very friendly and approachable. My daughter and I had a great experience!!! More
Never again Took my vehicle in for routine service to address two recall issues. Was told the service would take 4 hours. 4 hours turned into 5, which is still ok Took my vehicle in for routine service to address two recall issues. Was told the service would take 4 hours. 4 hours turned into 5, which is still okay. Then told technician had needed a break so it would be at least another hour. After almost 6 hours was able to drive away but didn't make it a mile. Car radio no longer worked. Car was stalling out. Brought it back and was told I should have waited for the car computer to "relearn". Was also told the problems I experienced didn't actually exist. I would have thought that was part of the service, that is, to return it in working condition. A loaner was offered, which is great, but what was needed was attention to the issues and not to simply deny what I was describing as potential problems that hadn't been there this morning. In the past my experience of the service here was professional and I felt comfortable with the safety and efficiency of my car upon leaving. Today, I leave not knowing or fully trusting if the work done today was to standard. I no longer feel comfortable having my car serviced at Wilde and will not return. More
Bought a new car on a trade in I had brought my old car in for some work and found out the amount of work needed exceeded the cars worth. So it was finally time for a new car. Mike I had brought my old car in for some work and found out the amount of work needed exceeded the cars worth. So it was finally time for a new car. Mike helped me find a car that fit my needs and made the buying procees a breeze. More
Love Wilde Subaru Dave was wonderful in helping me find my new car. He has a lot of knowledge regarding Subaru automobiles and really great and fun to work with! Rhond Dave was wonderful in helping me find my new car. He has a lot of knowledge regarding Subaru automobiles and really great and fun to work with! Rhonda helped with all the financial paperwork and she was very pleasant as well. All around a really nice experience. More
Very pleased with the service I received! Jeff was very helpful, flexible, knowledgeable and friendly. He made the car leasing experience much smoother and less stressful! I would highly recom Jeff was very helpful, flexible, knowledgeable and friendly. He made the car leasing experience much smoother and less stressful! I would highly recommend this dealership! More
Great experience buying our 1st car! The staff at Wilde was very helpful, knowledgeable, and friendly. This was our first new car buying experience and we were very happy with the service The staff at Wilde was very helpful, knowledgeable, and friendly. This was our first new car buying experience and we were very happy with the service we received. We were first contacted by Nick after we requested pricing for the Subaru Outback on True Car. He sent us information on pricing as well as the features of the vehicles and set us up with a test drive with Jackie. She was very knowledgeable and helped us find the right car for us. The financing team was great and even stayed after close to help us finish up the car buying process. We are so happy with our new car! If we are ever in the market for another car we would go back to Wilde! Thank you! More
To pleasant to deal with - NO pressure at all! I didn't think that Wilde would be able to match or beat the price I had coming in, but they did and also got my car to me right away! I actually was I didn't think that Wilde would be able to match or beat the price I had coming in, but they did and also got my car to me right away! I actually was just going there to test drive the car I wanted! I was very happy that they teamed me up with another woman. Stephanie was really great to work with and I never, ever felt pressure to buy or upgrade to anything I didn't want. In the past it has always been an excruciating experience, feeling like I'm being taken advantage of over and over. I started the shopping process on line, got a very good price. However, another dealer beat that price. It didn't matter, Stephanie talked to her manager and came back and said not only could they match the price, but they also gave me better financing and I got my car the very next day! I would recommend Wilde to anyone looking for a car that they offer. More