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Wilde Toyota - Service Center

West Allis, WI

4.7
503 Reviews

503 Reviews of Wilde Toyota - Service Center

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December 05, 2024

First time here and very happy. Of course, my issue is intermittent so I'll be back soon! One suggestion, try to put the seat back where it was. I'm pretty tall and had a little tro More

by Khabermehl0521
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Donahoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Wilde Toyota responded

Thank you for choosing Wilde Toyota and sharing your feedback! We're glad to hear you're happy with our service, and we appreciate the suggestion about adjusting the seat. We'll make sure to pass it along to our team. Looking forward to assisting you again soon!

December 05, 2024

Been purchasing Toyotas at Wilde since 1985. Although I bought my new Prius from LeadToyota in Wausau because Wilde had no Prius in stock. Very happy with Wilde service dept, hence, I keep doi More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waqas Arshad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Wilde Toyota responded

Hi Tom, thank you for your loyalty and kind words about our service department at Wilde Toyota! We're glad to have been part of your journey since 1985. We look forward to continuing to serve you in the future!

December 05, 2024

Wonderful service on new vehicle. wait time was a little long; but expected on a Monday due to being busy. More

by thauptc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Wilde Toyota responded

Thank you for your patience and understanding during a busy Monday at Wilde Toyota. We're delighted to hear that you were pleased with the service on your new vehicle!

December 05, 2024

Dealing with the service department has been very good experiences every time I have been there. I don't feel like I'm pushed to do extra services like I've experienced at other places in the past. Servic More

by Hoffj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
Dec 06, 2024 -

Wilde Toyota responded

Thank you for sharing your positive experience with the service department at Wilde Toyota! We're glad to hear that our team provides accurate estimates and a pressure-free environment. We appreciate your trust in us and look forward to serving you again!

December 03, 2024

Easy scheduling for service. Friendly and helpful staff. Have always exceeded my expectations regarding wait times. Also, I love my 2019 Highlander...so reliable, comfortable. More

by twas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Wilde Toyota responded

Thank you for sharing your experience with us at Wilde Toyota! We're delighted to hear that our team consistently exceeds your expectations and that you're enjoying your 2019 Highlander. We look forward to serving you again in the future!

December 03, 2024

Service is fast and friendly. I don't recall the name of the person who assisted me so I can't rate any one particular person. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall the person's name so I cant review
Dec 03, 2024 -

Wilde Toyota responded

Hi Todd, we're glad to hear you found the service at Wilde Toyota fast and friendly! We appreciate your feedback and look forward to assisting you again in the future.

December 03, 2024

Needed some service, contacted Paul. He had maintenance dept. Perform necessary maintenance. Job complete Great! More

by wahlenp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Wilde Toyota responded

We're glad to hear that Paul and the maintenance team at Wilde Toyota took care of your service needs efficiently! Thank you for sharing your experience with us.

December 03, 2024

Everything was done in a timely manner but they forgot to check pressures in my tires. The service lady( manager) was very nice and accommodating. More

by hmilani1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Reiels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Wilde Toyota responded

Thank you for sharing your experience with us at Wilde Toyota. We're glad to hear that the service was timely and our manager provided great assistance, but we apologize for missing the tire pressure check. We'll make sure to address this oversight in future visits!

December 02, 2024

Great communication, clean comfortable waiting area, nice employees, spot-on for wait time, clean restrooms, More

by denise.m.koplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basilio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Wilde Toyota responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Wilde Toyota provided a comfortable and efficient experience. We appreciate your support and look forward to serving you again!

December 01, 2024

Appointments are easy to get scheduled. Thank you. Also I enjoy working with our.main service rep Paul, always willing to get us in for an appointment. We enjoyvworking with him. More

by Tom and MJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk staff always helpful.
Dec 03, 2024 -

Wilde Toyota responded

Hi Tom and MJ, we're delighted to hear that scheduling appointments with Paul at Wilde Toyota has been a breeze for you. Thanks for sharing your positive experience!

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