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i.g. Burton Buick GMC of Glen Burnie

Glen Burnie, MD

4.6
443 Reviews

6913 Ritchie Highway

Glen Burnie, MD

21061

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Showing 443 reviews

January 27, 2024

Horrible place. I requested an online quote because I wanted to make sure that the advertised price didn’t include anything I didn’t qualify for. I was told to get More

by Chad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Internet
Jan 29, 2024 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for sharing your feedback, Chad. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you. Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

September 30, 2023

Bought my Yukon here almost 7 years ago & I’ve been taking it here for service ever since. They are friendly; they communicate well & really take care of me & my vehicle. I highly recommend buying a ve More

by WhoDeyJen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy, Bonnie
June 08, 2023

This dealership is trash. Mike King is arrogant and talks to you like you know nothing about cars and what they are worth. It took me 2 hours to get a bill of sale sent to my More

by sidneyfrierson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julian Barnes was great
May 06, 2023

The sales consultant Mike Johnston is very excellent. He went above and beyond to make me a happy customer 😊 and made me feel welcome inside the office . More

by maryh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
March 28, 2023

Very professional and very friendly group of salespeople and staff didn’t have any issues at all with my purchase More

by b.wallace8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
February 20, 2023

The actural test drive and sale went very well. Randy did an outstanding job. The only issue I had was that when it was time to go up to finance, there were 5 people in front of me. I told Randy More

by L F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy, Mark and "the finance guy"
January 18, 2023

Very helpful in ordering vehicle and when it finally came it, keeping updated with its status More

by kmk1281
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Kerins
December 30, 2022

We were greeted very warmly and the service continued throughout our experience. The general manager and our sales associate were very professional and friendly. More

by Lfhunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Reisman
December 15, 2022

The dealership and service were courteous and provided feedback about the vehicle in timely manner. Overall, this was a satisfactory visit. More

by Mannab21144
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Unknown
November 16, 2022

Sandy & Donna are wonderful, and very attentive to details. The whole Buick team works seamlessly, calmly, and tirelessly to keep this buick in good shape, and my family safe on the road. They are car More

by PEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Greenstein, Donna
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