Wilkins RV

Saw advertised price. Went to purchase and price was wrong on ad and raised the price 2k. Stupid me still purchased camper. Getting it was just as bad. Syracuse location Went to purchase and price was wrong on ad and raised the price 2k. Stupid me still purchased camper. Getting it was just as bad. Syracuse location Service tech was the only one that cared and did what he said he would. More

I've had the pleasure of working with Stephen T. from Wilkins RV for the past few years. I've received multiple new RV's from them and have been so grateful for the great customer service. Stephen h from Wilkins RV for the past few years. I've received multiple new RV's from them and have been so grateful for the great customer service. Stephen has personally always made sure I get what I need to make for the perfect RV experience. Thank you Stephen and your team for making me a happy customer! I'm looking forward to my next rental! More

Stephen T. was great, he helped us out tremendously with the Broome Co Fair. The camper we used for the week was cleaned and new. Would recommend anyone looking was great, he helped us out tremendously with the Broome Co Fair. The camper we used for the week was cleaned and new. Would recommend anyone looking for an rv/camper to reach out to Stephen directly. He drove over two hours to help us set up. Looking forward to next year. More

Service is always terrible. I have been waiting over 5 weeks to have a couple minor repairs completed. Just scheduling an annual inspection means you wait weeks before you can g I have been waiting over 5 weeks to have a couple minor repairs completed. Just scheduling an annual inspection means you wait weeks before you can get the camper in. More

Bought a Winnebago Adventurer from them for around $22,000.00 Fast forward and we were going to trade it in on a travel trailer. They offerred us $3500.00. No issues with upkeep or maintenance, we $22,000.00 Fast forward and we were going to trade it in on a travel trailer. They offerred us $3500.00. No issues with upkeep or maintenance, we added about 1500 miles in the few years we owned it. I would never recommend this dealer to anyone. I would not recommend buying an RV either. We sold this RV outright and while I hope the new owners enjoy it, I will never waste money on another one. More

Do not buy from this dealership. I bought a used fifth wheel. The landing leg is bent. This was a problem when I picked it up, but they didn't know what was wrong with it. A friend I bought a used fifth wheel. The landing leg is bent. This was a problem when I picked it up, but they didn't know what was wrong with it. A friend noticed the landing leg is bent. It kept blowing the fuse for the landing legs. I am trying to get this fixed and they tell me that I have to wait 2 months to get it in. More

Took our Heartland Trailrunner in for a recall last week. Said it didn't need part replaced. They did say that the battery cables were corroded and need to be cut off and replaced at a cost of 85.00. I I too Said it didn't need part replaced. They did say that the battery cables were corroded and need to be cut off and replaced at a cost of 85.00. I I took pictures of the cables before I left and there was absolutely zero corrosion on them. They also recommended 900.00 total work in their "free" 12 point inspection they did. And 28.00 was parts, the rest was labor. Their service is terrible, we have never had a good experience in the bath service department. I actually dread having to take the camper there for service. And to top it off the recall was supposed to take 20 to 25 minutes. I was there for almost 3 hrs. Don't trust them. More

Friends and family buyer beware of Wilkins Rv in Bath Ny. This company is not the same company that my Grandfather and Father delt with in the past. They sold us a camper and once money was down and paperwor This company is not the same company that my Grandfather and Father delt with in the past. They sold us a camper and once money was down and paperwork was signed the mentioned that the lien release was not sent to them yet. This started 2 1/2 weeks ago. Was supposed to take delivery last Tuesday then it was last Thursday. They rushed it through their detail shop that morning. When we went through their demo there was cobwebs in the corners bugs stuck in some type of oil on the ceiling vents and in all the light covers. They also wetted down the floor and closed the slides before letting it dry. At that point on Thursday we again could not take it home so we asked for that stuff to be repaired. Not sure that it was done I was so pissed today I ask for someone to unhook my truck so I could leave. I do not blame employees I blame the owner and President Brian Wilkins for allowing a unit to even be viewed before they had proper paperwork. Makes you wonder if they are robbing Peter to pay Paul. With only three days before the Holiday weekend I asked if they could bring it to my house so we can pack it they said it could not leave premises until that paperwork is there. So it looks like my family will be camping at Wilkins RV Bath New York. Stop by for a hot dog. I have heard that this is common practice at this location. End of rant thanks for listening. More

Bought an RV there. Sales were fine but Service was a nightmare. The motorhome was 3 years old and I asked for an oil change and a generator oil change. Sales. “Yes no Sales were fine but Service was a nightmare. The motorhome was 3 years old and I asked for an oil change and a generator oil change. Sales. “Yes no problem”. Service didn’t do it. I was not happy. They wanted me to bring RV back to them, 1 hour to complete the oil change at my expense. I lost total trust in their service department. There is a complete communication breakdown from Sales to Service. Totally Disappointed. More

Our new camper was miss labeled and flooded 3 hours after pick up. Was not texted as it should have been. $50 gift card compensation pick up. Was not texted as it should have been. $50 gift card compensation More