Wilkins RV
Bath, NY
By Type
185 Reviews of Wilkins RV
A very pleasant and professional experience. My salesman was Rich Mess and I found him to be very helpful. Especially due to some special adaptations I needed to have done to the RV. Everyone a My salesman was Rich Mess and I found him to be very helpful. Especially due to some special adaptations I needed to have done to the RV. Everyone at the dealership was very helpful. More
Too easy Our visit to Wilkins was just that. We arrived with a list of "gotta have's" (we'd been looking alot and others just didn't have the list covered). G Our visit to Wilkins was just that. We arrived with a list of "gotta have's" (we'd been looking alot and others just didn't have the list covered). Gary Dunn was friendly and courteous. He sat, listened and selected a few RV's for us to look at. We walked into the first, a Flagstaff S-lite, and we both went Ahhhhhhhh!!! Saw the second and they both had everything we needed. The first was chosen and the rest of the process was smooth as butter, from the sale, finance paperwork thru the delivery. Everyone, and I mean everyone, were great. They were knowledgeable, helpful and took the time needed for us to understand everything. Justin in service gave us a very thorough walk thru of the unit and all it's systems. They readjusted our hitch and installed a sway control in the mean time and it was ready to go by the time Justin finished educated us. Compared some other dealers we visited, we just can't say enough about this experience. Laid back, attentive, no pressure...you inject the positive adjectives and they will apply. Thank you again Wilkins, Howie and Linda Kincaid More
Great experience at Wilkins RV Had some issues with our last motorhome and working with Drew in service, who dealt directly with the factory on or behalf, was able tor resolve those Had some issues with our last motorhome and working with Drew in service, who dealt directly with the factory on or behalf, was able tor resolve those issues. We decided to upgrade to a class A motorhome. We had a great experience with Bryan Wise & Eric Perry on our ?rst motorhome and the same can be said on our new Class A. Bryan is very trustworthy and knowledgeable about the products he sells. We would recommend Bryan to anyone looking for an RV. As a customer we feel Bryan was our trusted advocate. It was a pleasure working with everyone we had contact with at Wilkins. More
looked for a long time and found the right camper at Wilkins Worked on the purchase of my new camper with Mike Stebbins, and I'm sure I wasn't all that easy to work with but we got the deal done, from there ever Worked on the purchase of my new camper with Mike Stebbins, and I'm sure I wasn't all that easy to work with but we got the deal done, from there everyone we worked with was very professional and knowledgeable, the young man that did my demo, his name escapes me, made sure I left there with a good understanding of this RV and told me a few things no one else told me in my two other new RV purchases, thank you to him, and thank you to all the employees that made our purchase a pleasant experience, I'm sure we will enjoy this camper for a long time More
Great camper We enjoyed buying our camper at Wilkins . If we were to buy another camper, we would go back to see mike great guy enjoyed working with him.. thanks We enjoyed buying our camper at Wilkins . If we were to buy another camper, we would go back to see mike great guy enjoyed working with him.. thanks mike all in all I would like to thank ever one. Donna @ Don Fox More
Everyone at Wilkins was so helpful and professional. From Steve Tatro who sold us our RV (talk about patient) to Tim who did the walk though with us. Everyone was courteous and thorough . Joe stewart in From Steve Tatro who sold us our RV (talk about patient) to Tim who did the walk though with us. Everyone was courteous and thorough . Joe stewart in parts was awesome. Very honest and helpful. Tim was an excellent teacher (another very patient guy). Everyone took their time and answered all our questions. We live in Bath Maine and we found the 5'th wheel we wanted in Bath New York and what clinched it for us was Steve. He was only to happy to help us and wait for us on making up our mind. We didn't find that kind of service in Maine unfortunately. The whole experience was excellent. More
Wilkins RV does what they promise. We have owned seven units over 44 years and purchased four of them from Wilkins, starting at their original Hornell location and then moving to their We have owned seven units over 44 years and purchased four of them from Wilkins, starting at their original Hornell location and then moving to their Bath location; we have had service work done at both Bath and their Churchville location. We have never been disappointed! They are easy to work with, both in sales and service. Wilkins delivers on time; completes service work when they say they will and their entire staff is courteous, friendly and extremely helpful. Our previous unit was totaled in a storm and we found ourselves unexpectedly in the market again. We looked at other dealers and other units, but we came back to Wilkins due to their knowledge, experience and customer service. We are absolutely thrilled with our new fifth wheel! More
Shopping at Wilkins RV We were meet as we came in the door with smiles and asked what we were looking for? we told them and were taken out to there lot and we looked at a lo We were meet as we came in the door with smiles and asked what we were looking for? we told them and were taken out to there lot and we looked at a lot of trailers. Almost anyone of them would have meet our needs. it was a hard decision, but we found just what we were looking for. We are glad that we had taken the time to check you guys out. Thank You. Art& Dawn Brown. More
Best purchasing experience ever Not only is Rick Mess one of the best sales people we have worked with, but every staff member was extremely helpful and spent as much time as we need Not only is Rick Mess one of the best sales people we have worked with, but every staff member was extremely helpful and spent as much time as we needed to make an educated decision. Thanks to all of you! More
Great experience for first time buyer Rick Mess was great to work with. He spent a lot of time with us showing us different units, with many different features, since we were new to RVing. Rick Mess was great to work with. He spent a lot of time with us showing us different units, with many different features, since we were new to RVing. Jerry Ross was very thorough in our walk through, making sure we understood all the workings of the RV. All the staff we dealt with were very polite and professional. More