Williams Buick GMC
Charlotte, NC
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Best buying experience in many years. No hassel, no pressure, all my questions were answered. Great experience. Have now done business with three generations of the William's family. Gre No hassel, no pressure, all my questions were answered. Great experience. Have now done business with three generations of the William's family. Great family. More
Outstanding Nice set up, Great experience with the whole process, started with a email conversation, then phone and eventually face to face. Staff was very profe Nice set up, Great experience with the whole process, started with a email conversation, then phone and eventually face to face. Staff was very professional, and the coffee was great also. More
Great job, Gene Gene Simmons was a consummate professional. He was canderous and forthright throughout the entire process. He was exceptionally easy to work with and Gene Simmons was a consummate professional. He was canderous and forthright throughout the entire process. He was exceptionally easy to work with and made the car buying experience transparent and painless. I would strongly recommend Gene to anyone looking to purchase a new vehicle. More
Fast Friendly Service I'm always treated with kindness, and very professional. I had a problem with the battery and it was fixed and I was on my way again, even without an I'm always treated with kindness, and very professional. I had a problem with the battery and it was fixed and I was on my way again, even without an appointment. Ronnie always listens to what I try to say about what has happened to the car. Thank You. More
It’s beginning to look a lot like Christmas Big thanks to the GMC family , a extra great applause to HATCHER WILLIAMS for making my 2008 bmw 535 xi dream come true!!!!!!!! If you don’t believe Big thanks to the GMC family , a extra great applause to HATCHER WILLIAMS for making my 2008 bmw 535 xi dream come true!!!!!!!! If you don’t believe u can then try WILLIAMS GMC BUICK they go over and beyond to provide excellent customer satisfaction!!!!!!! Thanks to Hatcher and the WILLIAMS GMC FAMILY .... Tamera Watson More
Service (oil change, tire rotation) We always have a good experience with you. We were in and our fast. Nice place to wait for the car. Thank you very much. We always have a good experience with you. We were in and our fast. Nice place to wait for the car. Thank you very much. More
NC State Inspection Upon arrival at the facility, the inspection was done at the scheduled time. The staff with whom I dealt was most professional, courteous and customer Upon arrival at the facility, the inspection was done at the scheduled time. The staff with whom I dealt was most professional, courteous and customer-oriented. More
Consummate Professional and Fine Human Being It is a rare occasion to find such a strong combination of professionalism and positive concern for the customer. Gene Simmons is such a person. He tr It is a rare occasion to find such a strong combination of professionalism and positive concern for the customer. Gene Simmons is such a person. He truly cares about what he does and how he treats people and it shows. Gene easily exceeded all my expectations. He quickly understood what I wanted in a vehicle and the price point and worked diligently with me to meet that. He is a real tribute to the standards of excellence I am sure his management expects of everyone at Williams Buick. And with Gene, it comes from within him. I never got the impression that he needed to be told how to operate. He's a natural! He is a great pleasure to work with ... again it seems to come so natural! Thanks Gene! More
The Best of the Best ... and then some! Lori Turner ... what can I say!?! In the service department, there are the good, the best and "then-some!" Lori is clearly in the category of "the bes Lori Turner ... what can I say!?! In the service department, there are the good, the best and "then-some!" Lori is clearly in the category of "the best and then some". She's no muss, no fuss, just a straight up, clear-eyed concern for meeting your needs and doing it a way that minimizes the financial. I have so much respect for this lady. She, too, is a tribute to anyone's standards of excellence! In fact, to me, she is the standard bearer of, "then best - then some". Thanks, Lori, for all that you do! I appreciate you! ~Jim Scalia~ More
Outstanding service Williams offered us outstanding service while traveling from Virginia to Florida on December 7. Your service manager, Lori couldn't have been more ac Williams offered us outstanding service while traveling from Virginia to Florida on December 7. Your service manager, Lori couldn't have been more accommodating. Our bad wheel bearing was replaced expeditiously. Our wait time for repair service was minimal at most. My own dealer should take lessons from williams and staff. More