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Williams Buick GMC

Charlotte, NC

4.6
346 Reviews

8201 South Blvd.

Charlotte, NC

28273

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Showing 346 reviews

July 21, 2013

Bill is just a good guy. He always is friendly and washes the Regal after the oil change. I'll continue to bring my Buick there for service! More

by Edcho01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
July 20, 2013

My husband and I visited this dealership July 8th, looking to buy a new vehicle. We shopped around at a few other places, and decided we wanted to work out a deal with Williams and buy our car through More

by althomas188
Customer Service
Friendliness
Price
Recommend Dealer
No
July 12, 2013

Jesse Sherrife/dealer was very friendly and knowledgeable about the cars and SUVs available in the used cars. I told Jesse what price range that I was looking to stay within and he was very helpful on locati More

by tononnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Sherrife
January 31, 2013

Had agreat experince through the whole process everyone at the dealership was nice and very helpful. I would highly recommend this dealership to anyone looking for a new or used car. More

by Lee Leary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Tolentino
January 09, 2013

Very. Unhappy with my experience at this car lot. I worked a deal online and once I made the trip down through Charlotte traffic the numbers were changed. Then not only would they not negotiate but th More

by LKN2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 24, 2013 -

Williams Buick GMC responded

I would like to personally apologize for your experience here at Williams Buick GMC. As a family owned and operated business, located in the Charlotte area for 90+ years, we have built a sterling reputation for customer service. We strive to offer excellent customer service for all of our guests. I apologize for your less-than-stellar experience here, and we would welcome the opportunity to try and do business with you again. Please contact me if you have any further questions. Thanks, Brian - Williams Buick GMC

October 25, 2012

I have been bringing my cars to Bill Morgan for at least 8 years now and wouldn't go anywhere else! Bill has always treated me like family and he makes sure I'm taken care of. He and Kevin Dawkins have gon More

by Jlroach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
October 07, 2012

Love my new Buick Verano. I decided to wait for the 2013 model in order to get the color combination and new options that I wanted. Bob Matzke didn't pressure me into buying a 2012. Bob really knows his pr More

by doublev1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Ratley, Bob Matzke
July 05, 2012

Easy to work with, conscious and professional in their approach. No High pressure dealings. Customer oriented. Nice people. We are very happy wirth our purchase. More

by anthony4065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Purser
June 28, 2012

I love my new Kia Sorento and had a great experience at Folger Automotive. I have bought several cars in the past, and this was the quickest, easiest process I have been through. Bob was extremely helpful, More

by carrieruddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Matzke
June 13, 2012

Brian was such a pleasure to work with. He listened to what I was looking for and worked very hard to get the best deal for me. Because of the ease it was working with Brian, I recommended him to my sist More

by yukondriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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