Williams Buick GMC
Charlotte, NC
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My husband and I visited this dealership July 8th, looking to buy a new vehicle. We shopped around at a few other places, and decided we wanted to work out a deal with Williams and buy our car through looking to buy a new vehicle. We shopped around at a few other places, and decided we wanted to work out a deal with Williams and buy our car through them. Since they didn't have what we were looking for on the lot, they promised to find one (or try) and call us back. Well they did that, but then it's like the transaction came to a halt. My husband has called numerous times to the salesman, directly to the dealership, and been treated very rudely. I can't believe that any dealership would hang up on a customer, or put them on hold for an outrageous amount of time, just to avoid talking to them. These people just need to be honest with us about the situation. What seemed like a great dealership, turned sour very fast. We would not recommend using them. We will be buying our vehicle from a different dealership, at the same price, without being treated like this ever again. More
Jesse Sherrife/dealer was very friendly and knowledgeable about the cars and SUVs available in the used cars. I told Jesse what price range that I was looking to stay within and he was very helpful on locati about the cars and SUVs available in the used cars. I told Jesse what price range that I was looking to stay within and he was very helpful on locating the perfect car for me. After the test drive I was hook, now I have a beautiful black Honda Accord and I love my car. Jason Hickey/Sales Manager is very good at working out a reasonable monthly payment for you that want leave you broke every month. I would definitely recommend that you take a trip to Williams Buck GMC on South Blvd; you will be please with the car or SUV of your choice. More
Had agreat experince through the whole process everyone at the dealership was nice and very helpful. I would highly recommend this dealership to anyone looking for a new or used car. at the dealership was nice and very helpful. I would highly recommend this dealership to anyone looking for a new or used car. More
Very. Unhappy with my experience at this car lot. I worked a deal online and once I made the trip down through Charlotte traffic the numbers were changed. Then not only would they not negotiate but th worked a deal online and once I made the trip down through Charlotte traffic the numbers were changed. Then not only would they not negotiate but they also would not return phone calls or messages. They obviously don't value your business or respect you as a customer. I had a totally different experience Elsewhere and bought my new GMC there. More
I have been bringing my cars to Bill Morgan for at least 8 years now and wouldn't go anywhere else! Bill has always treated me like family and he makes sure I'm taken care of. He and Kevin Dawkins have gon 8 years now and wouldn't go anywhere else! Bill has always treated me like family and he makes sure I'm taken care of. He and Kevin Dawkins have gone above and beyond what any service department would ever do. They make the experience of having my car serviced so much better than anywhere I've ever taken a car. I trust Bill implicitly and know that he's not going to recommend something be done that doesn't need to be. He is definitely the reason I have gone to Folger and now Williams. I just hope he's not thinking of retiring anytime soon!!! More
Love my new Buick Verano. I decided to wait for the 2013 model in order to get the color combination and new options that I wanted. Bob Matzke didn't pressure me into buying a 2012. Bob really knows his pr model in order to get the color combination and new options that I wanted. Bob Matzke didn't pressure me into buying a 2012. Bob really knows his products and how to work all their bells and whistles. Everyone at Williams was very courteous, helpful, and not high pressure. I had several buick cars in the past and purchased a Honda Accord. Hated the road noise and ride and handling. Bob made sure I was perfectly happy with the Verano before purchasing it. I look forward to doing more business with Williams Buick GMC in the future and would highly recommend Bob Matzke and Zack Ratley for your car buying experience. More
Easy to work with, conscious and professional in their approach. No High pressure dealings. Customer oriented. Nice people. We are very happy wirth our purchase. approach. No High pressure dealings. Customer oriented. Nice people. We are very happy wirth our purchase. More
I love my new Kia Sorento and had a great experience at Folger Automotive. I have bought several cars in the past, and this was the quickest, easiest process I have been through. Bob was extremely helpful, Folger Automotive. I have bought several cars in the past, and this was the quickest, easiest process I have been through. Bob was extremely helpful, knowledgeable, friendly and transparent. For the first time ever in buying a car, I felt like I understood the numbers in front of me and knew what I would be paying. My new car has a lot of terrific features and I feel like a got a great price! More
Brian was such a pleasure to work with. He listened to what I was looking for and worked very hard to get the best deal for me. Because of the ease it was working with Brian, I recommended him to my sist what I was looking for and worked very hard to get the best deal for me. Because of the ease it was working with Brian, I recommended him to my sister and she ended up buying a new car from them too. Would highly recommend them to anyone looking for a car and a great experience. More